Symone G. Email & Phone Number

San Francisco, Ca, Us

San Francisco, California, Us

I lead a team spearheading strategic internal communications initiatives for Uber's Finance, Legal, People & Places functions. By leading executive communications, change management efforts, crisis communications, and programmatic comms, I enhance internal alignment and engagement. Additionally, I expand the reach of the internal communications function through AI tooling, helping teams upskill as a strategic partner, and experimenting with new communications channels and mediums to promote transparency and collaboration.

San Francisco, California, Us

I lead People communications at Uber focused on executive communications and communications strategy for the People and Places organization touching talent, DEI, performance, benefits, compensation, and culture.

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Mountain View, Ca, Us

• Championed transformative change management initiatives, reinventing the Employee Referrals program by focusing on community and fairness; reshaping a key recruitment channel and cornerstone • Spearheaded the ideation and execution of comprehensive internal content, marketing, and training endeavors encompassing training programs, a spectrum of events, help centers, email support, and program policy • Served as a pivotal liaison, forging consensus among executive steering committees and Recruiting department councils across Google; profoundly influencing strategic decisions related to Talent Engagement initiatives• Boosted program efficiencies by utilizing data-driven visualization and narrative strategies to guide decision-making • Mentored junior team members and oversaw specialized projects pertaining to the Employee Referrals program

Mountain View, Ca, Us

• Scaled the Internal Communications department programs (graphic design, content creation, and event management) • Led a team of comprising program managers, storytellers, and creatives in executing department strategies• Overhauled X's internal communications infrastructure by implementing innovative processes, tools, KPIs, and data-driven workflows, resulting in growth in program efficiency and boosting employee engagement • Implemented engaging programs and communication channels, leveraging insights from 80s and 90s sci-fi and gaming culture to invigorate X's community both physically and virtually• Championed X's hallmark internal culture and communications programs, overseeing executive communications, company-wide announcements, all-hands meetings, digital displays, internal newsletters, intranet, events, and website • Served on design team and successfully directed the communications strategy and supported the redesign efforts for the launch of a new employee onboarding program and performance management system • Guided X's project and engineering teams in the construction of compelling narratives that vividly convey their technology and project roadmaps to a broad range of internal and external stakeholders• Executed high-profile events and programs for diverse audiences• Functioned as a trusted confidante to X's CEO and executive team, providing strategic advice on articulating their vision and navigating critical initiatives such as COVID-19 response, workforce reductions, and future work policies• Served as X's key liaison for internal communications with Google and cross-Alphabet stakeholders

Mountain View, Ca, Us

• Orchestrated a comprehensive AdSense go-to-market strategy by synergizing cross-functional teams and leveraging various digital channels to streamline the uptake of novel features and ad formats at a massive scale• Pioneered an innovative marketing communications blueprint for Auto Ads launch• Project managed the international team behind Google's bi-annual publisher satisfaction survey, driving design, overseeing vendor relationships, and converting feedback from publishers into executive action • Led a successful corporate rebranding campaign, by coordinating a cross-functional team to ensure seamless execution across digital, print, and in-person touchpoints• Amplified engagement for the Women@Global Partnerships as Communications Lead (2016-2018), ingeniously curating a global executive engagement initiative to bridge the gap between directors and employees

Mountain View, Ca, Us

• Exemplified excellence in technical support and account optimizations for North American and Spanish-speaking LATAM markets, achieving position as top-performing representative • Seamlessly managed a cross-functional project involving sales, customer support, and digital marketing, resulting in an operational overhaul for mobile web-related issues and boosting customer satisfaction • Pioneered the supervision of the North American AdSense Community Forum Team, managing a community exceeding 50,000 publishers

Columbus, Ohio, Us

Served as Vice Chair of the Board of Trustees, where I led strategic and long range planning and brand development committees. I led the organization through its first comprehensive brand and visual identity refresh in over 30 years, and provided strategic vision to position the organization as tech forward and expand membership.

International, Global, Oo

Supported the International Financial Institutions Team in Customer communications, Relationship Management, Trade Finance, Compliance and Audit Requests, contracts, and claim settlement for banks in OECD countries and International Representative Offices. Working transversally with other departments, I developed new software platforms for relationship managers and clients, analyzing monthly operations and deal flows, logistical planning for conferences, developing feasibility cases for new products, as well as capturing and incorporating trade operations from acquired banks.Additional projects included research and financial forecasting for potential new offices and products, data analysis of trade flows, and managing databases of operations and client accounts.

New York, Us

Drafted publications and market studies to execute communication strategies for UAE government clients and international firms in the oil and gas, aviation, finance and technology sectors.Managed vendor relations for expositions and business forums. Provided support in developing contingency plans for conferences and events in Abu Dhabi.

Abu Dhabi, Abu Dhabi, Ae

Facilitated research in the psychology of prejudice and anti-dominance theory for inclusion in an upcoming book and journal articles.Developed a textual analysis methodology to code text for behavioral indicators.Performed statistical analysis using Stata and SPSS software to analyze research data.

Princeton, Nj, Us

Facilitated research in poverty housing in the United States Managed Princeton University’s first Online Coursera Introduction to Sociology course with approx. 40,000 international students enrolled including: developing the website, creating anti-plagiarism plans, grading student essays and exams, and uploading content