Symone Lee Email & Phone Number

Dallas, Tx, Us

Addison, Tx, Us

• Ensuring precise audience targeting and message relevance across all email marketing efforts.• Leveraging data for ongoing analysis, diagnosis, and performance evaluation against predetermined benchmarks.• Crafting engaging content and constructing automated journey experiences for initiatives such as onboarding new beauty consultants, facilitating event registration, and enhancing retention and reactivation efforts.• Fostering collaboration and fostering strong relationships with cross-functional teams to strategize and implement data-driven email and text campaigns.• Directing consumer email marketing endeavors, including newsletters and e-cards, by advising on content, collaborating with Creative Services, and managing deployment schedules.• Providing comprehensive performance reports and trend analyses to management teams, proactively furnishing email analytics to inform data-driven decision-making processes.• Overseeing the entire lifecycle of email campaigns, from initial list loading and data extension creation through execution, testing, optimization, and follow-up.• Work with the Sr. Email Marketing Specialist and Communications team to develop a deepunderstanding of business model and communication calendars.• Assist with all email campaigns, including loading lists, data extension creation, execution,testing, optimization, and follow-up.• Troubleshoot system issues as they arise.• Use data to constantly analyze, diagnose, and measure performance against expectations.• aintain and manage ESP/Marketing Cloud contact database.• Adapt to existing processes and procedures, while staying current with programs to suggestnew approaches to delivering better results.

Dallas, Texas, Us

This role leads the Avantax Planning Partners multi-channel communication strategy to affiliated firms and clients from conception to creation. Partners with a variety of departments to identify story topics, schedule weekly/monthly/quarterly news flows, and manage the overall production of communications initiatives. The Communications Specialist manages segmented distribution lists and define and maintain lists of target audiences. Additionally, monitors engagement, adapting content to maximize open rates, click-through rates, and other pertinent measurables.Identify strategic communications opportunities that align with Avantax Wealth Management business priorities and value propositions while curating content for a variety of channels and activities including:• Websites and other digital platforms.• Traditional print and digital communications.• Email content.• Weekly newsletters.• Editorial calendars and editorial meetings for weekly newsletters.• Long-form communications (e.g., success stories, videos) and executive communications.• Company-sponsored conferences and industry tradeshows.Communications Strategy and Execution:• Primarily responsible for creating project-based communication strategies and ideas and plan in partnership with the Communications Manager.• Meet and exceed engagement goals, with all communication channels driving open rates, conversion rates, and overall interaction with the content management hub (myAvantax).• Ensure the communications strategy aligns with corporate growth initiatives.• Responsible for identifying, developing, and capitalizing on opportunities to strengthen the Avantax brand through the company’s communication channels.• Assist executive team in improving communication pathways within their organizations.• Assist in celebrating the successes of employees, affiliated firms, and organizations across all communication channels.

Dallas, Texas, Us

• Created and edited content for various communication materials, including press releases, blog posts, and marketing collateral.• Collaborated with cross-functional teams, including marketing, sales, and senior leadership, to ensure alignment of communication efforts with overall business objectives.• Developed and maintained a crisis communication plan, ensuring the organization's preparedness for unforeseen challenges.• Provide leadership with trending issues and improvements to implement to increase the success of Financial Advisors as well as internal processors• Draft and finalize the weekly "NIGO Trends and Educational Best Practice" email communication to Client Services Department which also serves as Training materials• Conducted research, gathered information from multiple sources and presented results• Reduced NIGO (Not in Good Order) Monthly processing rate by 12% by being more proactive, providing training to Assistants, and identifying improvement opportunities for each associate to communicate these to the manager and team lead• Make outbound calls based on research conducted to resolve outstanding work items in a timely manner

Dallas, Texas, Us

Provide courteous and efficient customer support through various channels (phone, email, chat). Resolve customer inquiries and issues promptly, ensuring high levels of customer satisfaction. Collaborate with cross-functional teams to address customer concerns and improve overall service. Utilize CRM software to document customer interactions, track issues, and provide follow-up.Managed complex finance projects under the direction of senior management to meet deadlines and quotas.Maintained accurate and current customer account data with manual forms processing and digital information updates.

Hanover, Md, Us

• Responsible for deciphering data and labeling specific images to support Artificial Intelligence for U.S. Government• Leverage software such as Crowdflower, Google Analytics, and Oracle• Conduct over six research methods to collect and interpret data and identify market trends, formulate reports, and make recommendations• Provide current and expert services to all clients by attending meetings and seminars and maintained knowledge of developments in remote sensing field.

Washington, Dc, Us

• Create consistent, meaningful content on all social media platforms, including writing and editing social media posts, improving customer engagement, and promoting social media campaigns• Developing social media content on target with company's brand identity and target audience• Analyzed social media campaigns and activities using HubSpot, Hootsuite Pro, and Facebook and Instagram Insights to promote engagement and made recommendations for enhancement.• Responded to comments, posts, and questions from various channels under supervision of Team Lead.

Bachelor’S Degree, Business Administration And Management, General

Diploma, Business Administration And Management, General