Symren Malhi Email & Phone Number

Norway

Oslo, Norway

Oslo, Norway

Oslo, Norway

Oslo, Norway

Oslo, Norway

Oslo Area, Norway

Singapore

• Reported directly to the CEO.• Identifies and creates sales process improvements, while facilitating implementation of new programs across the sales organization, ensuring well-defined and efficient sales processes are in place. • Responsible for identifying new tools and executing a sales support strategy supporting the growth of the company. • Designs, implements and manages sales forecasting, planning and budgeting using Salesforce and ERP platform, Netsuite.• Responsible… Show more • Reported directly to the CEO.• Identifies and creates sales process improvements, while facilitating implementation of new programs across the sales organization, ensuring well-defined and efficient sales processes are in place. • Responsible for identifying new tools and executing a sales support strategy supporting the growth of the company. • Designs, implements and manages sales forecasting, planning and budgeting using Salesforce and ERP platform, Netsuite.• Responsible for managing investments and relationships with vendors and enabling technologies.• Acts as Salesforce Consultant and Administrator for the company. Show less

Singapore

• Transferred to the region for global roll out of Salesforce, Steelbrick and Netsuite, training andensuring all employees in the region were skilled on new platforms and processes werestreamlined. • Collaborated strongly in the International ERP Enablement, managing the data migration fromXero to Netsuite ensuring no information loss.• Heading Finance for APAC, responsible for managing revenue recognition.• Modified ERP system, Netsuite, by building unique schedules and… Show more • Transferred to the region for global roll out of Salesforce, Steelbrick and Netsuite, training andensuring all employees in the region were skilled on new platforms and processes werestreamlined. • Collaborated strongly in the International ERP Enablement, managing the data migration fromXero to Netsuite ensuring no information loss.• Heading Finance for APAC, responsible for managing revenue recognition.• Modified ERP system, Netsuite, by building unique schedules and trigger events forsubscriptions with complexities, ensuring subscription data is transferred from Salesforceopportunity fields. • Handled procurement and supply chain for APAC, utilizing periodic SPOT inventories, whilemaintaining relationship with each vendor. • Supervised day to day Accounts Receivable, Cash Application, Bank Reconciliations andBilling. Show less

San Francisco Bay Area

• Built, trained and managed a team of 4, overseeing the Quote to Cash process and cross-training other interdepartmental teams, ensuring consistent manpower during peak periods.• Continuously developed and improved quote to cash process, minimizing order processing timefrom 90 minutes to 10 minutes per order, enabling the team to efficiently process the 300%growth in sales.• Created a framework for high priority and escalated orders, ensuring it was handled… Show more • Built, trained and managed a team of 4, overseeing the Quote to Cash process and cross-training other interdepartmental teams, ensuring consistent manpower during peak periods.• Continuously developed and improved quote to cash process, minimizing order processing timefrom 90 minutes to 10 minutes per order, enabling the team to efficiently process the 300%growth in sales.• Created a framework for high priority and escalated orders, ensuring it was handled efficiently,leading to improved customer satisfaction and customer retention.• Led a project that cleaned up the entire revenue database and created a reporting framework,enabling upper management to conduct complex real-time analytics, such as forecasting sales,customer trends and customer lifetime valuation. Trained and managed 4 external consultantsfor the project.• Responsible for ensuring the company complies with the needs of partner organizations, suchas Intuit, while maintaining principles and standards. • Collaborated with the team in UK and Lithuania to implement a workflow for Operations andFulfillment, enabling seamless order processing, shipments throughout Europe and inventorymanagement.• Performed internal audits to evaluate and identify irregularities in business operations ensuringefficient and effective processes were in place.•Collaborated weekly with Sales Operations to create custom fields and validation rules onSalesforce, unique to the region and its various customer hierarchy’s• Identified different levels of clients, such as Enterprise, Reseller, RaaS, Referral, and modifiedexisting processes to adapt to their differences. Show less

San Francisco Bay Area

• Responsible for processing all sales orders from Salesforce to Netsuite, consistently exceedingdaily order processing KPI’s and ensuring it reached fulfillment with no error. • Collaborated in a process for effective and transparent interdepartmental communication fromSales to Fulfillment.