Symum Hasan Email and Phone Number
As a computer science graduate with a strong interest in the tech industry, I am eager to learn and grow in the field. My experience as a technical support engineer has allowed me to develop a foundational understanding of the technical aspects of the industry, as well as gain exposure to different technologies and their applications. With a passion for learning and a natural curiosity, I am constantly seeking new opportunities to expand my knowledge and skills. My goal is to leverage my technical skills to make a meaningful impact in the tech industry, and I am excited to continue to develop my abilities and contribute to this dynamic and ever-evolving field.
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Technical Support EngineerDorik Aug 2022 - PresentSylhet, BangladeshAs a Technical Support Engineer at a no-code website builder startup, I was responsible for:- Troubleshooting technical issues, debugging code, and assisting users in navigating obstacles encountered while using our platform.- Collaborating closely with customers via email and chat to address their concerns and provide timely solutions.- Diagnosing and resolving technical issues, ensuring optimal functionality and user satisfaction.- Offering guidance on best practices for utilizing our product effectively.- Working in tandem with the product and development teams to identify and swiftly address any bugs or issues.- Providing valuable feedback for potential platform enhancements.- Maintaining comprehensive documentation to empower users with readily accessible resources.During my tenure, I consistently prioritized enhancing my technical skills and expanding my product knowledge, along with staying updated on the latest technologies and trends in the no-code space. Actively engaging in ongoing training and development opportunities, I fostered collaboration with colleagues across the organization to exchange knowledge and insights.My aim was to deliver a seamless and successful user experience, ensuring our customers received exceptional support that distinguished us in the market.
Symum Hasan Education Details
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Leading University, SylhetComputer Science And Engineering -
Blue Bird School & CollegeHsc -
Blue Bird School & CollegeSsc
Frequently Asked Questions about Symum Hasan
What company does Symum Hasan work for?
Symum Hasan works for Dorik
What is Symum Hasan's role at the current company?
Symum Hasan's current role is Curious CS Graduate Exploring New Frontiers | Former Tech Troubleshooter.
What schools did Symum Hasan attend?
Symum Hasan attended Leading University, Sylhet, Blue Bird School & College, Blue Bird School & College.
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Symum Hasan
Sr. Brand Executive, Khaas Food Ltd| Graphic Designer| Erp Expert| Ex-Nsuer(Marketing)| Ex-Cadet(Jhenaidah Cadet College)Jhenaidah Sadar Upazila -
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