With a robust educational foundation in Technology Operations from California State Polytechnic University-Pomona, my journey has swiftly progressed to my current role as Director of Operations at Calstate Energy Inc. In this position, I apply my expertise in customer success and workflow design to enhance operational efficiency. Alongside, I contribute my skills as a Marketing Assistant at ALPFA Orange County, where customer relationship management is key. My hands-on experience at MONOGRAM AEROSPACE FASTENERS as a Methods Engineer further solidifies my proficiency in streamlining processes. My approach is always collaborative, ensuring that our team's efforts translate into tangible results and improved customer experiences.