Synthia K. Email & Phone Number

-Propose, develop, and spearhead the execution of comprehensive adoption plans for enterprise-level accounts, aligning our solutions with client business objectives and fostering long-term partnerships.-Act as a strategic advisor to clients. Delivering valuable insights and performance recommendations, by leveraging advanced analysis of customer data, contributing to informed decision-making and strategic optimization.-Drive account strategy, collaborating closely with C-level… Show more -Propose, develop, and spearhead the execution of comprehensive adoption plans for enterprise-level accounts, aligning our solutions with client business objectives and fostering long-term partnerships.-Act as a strategic advisor to clients. Delivering valuable insights and performance recommendations, by leveraging advanced analysis of customer data, contributing to informed decision-making and strategic optimization.-Drive account strategy, collaborating closely with C-level executives to identify, generate, and develop business growth opportunities. Aligning solutions with client objectives to drive mutual success.-Lead the end-to-end implementation of software solutions, overseeing critical aspects such as data migration, software configuration, user setup, and rigorous testing. Ensuring a smooth transition and optimal functionality for clients.-Identify and address potential issues, collaborating with internal teams to implement corrective actions and prevent client escalations. Show less

Remote

-Led a team of 12 deployment leads, providing day-to-day team development and coaching.-Collaborated cross-functionally to ensure smooth operation of strategic projects.-Aligned multiple functional areas to drive change in accordance with company objectives.-Proactively identified deployment challenges and implemented process improvements.-Responsible for upskill training.

Remote

-Bolstered the business expansion of approximately 90 partners-Coordinated accounting platform migrations, working closely with clients and internal teams.-Evaluated business needs and implemented targeted solutions.-Demonstrated leadership by improving work processes.-Trained new staff on processes and provided strategic advice.

Remote

-Managed the ongoing implementation process for approximately 40 partners.-Provided key input to clients and management during the deployment process.-Trained end-users in best practices to minimize errors and protect key data.

Colorado Springs, Co

-Managed a team of clerks, ensuring accurate and timely processing of AP transactions.-Analyzed profit and loss activity.-Created and maintained internal and court reports.-Audited vendor and client expenses.-Conducted bank reconciliation of outgoing funds.

Denver, Co

-Achieved 10% year-over-year growth as of December 2018.-Managed a $160M portfolio of businesses across the United States.-Identified ongoing sales opportunities within the portfolio.-Enhanced SaaS experience through consultative B2B communication and business reviews.-Hosted live webinars and demos.

Denver, Colorado, United States

New York, Ny

-Managed Manhattan territory, achieving 105% of quota YTD as of June 2014.-Built market share and revenue growth through sales of office technology, services, and solutions.-Assured client satisfaction through upselling, right-sizing, and cross-selling software and hardware offerings.-Executed account strategies via sales proposals, presentations, and product demonstrations.-Worked remotely 75% of the time.

New York, Ny

- Ensured grant management compliance of large gifts totaling over $300M per year. Included handling of proposals, donor reporting, and designation of funding transfers.-Managed an average of 95 revolving accounts per quarter via fund extensions and expenditure breakdowns.-Developed competitive analysis; utilizing historical data to present quantitative and qualitative comparisons.-Assisted in the development of new grant management system through ad hoc research and tasks.

Master Of Business Administration (Mba)

Activities and Societies: Fordham Women in Business

Bachelor Of Arts

Activities and Societies: Director of Public Relations and VP of Finance for the Eta Zeta Chapter of Delta Gamma