Syretta Cunningham Email & Phone Number

I am the Site Manager of Enon Plaza & Joshua Manor Apartments. I manage 70 unit building that has independent living for elderly, senior citizen's and people with disability. Deliver the highest level of operations, customer service, physical conditions and financial results. Develop innovative solutions and best practices. Cultivate a positive living experience for residents. Perform and/or oversee: resident management, lease management, asset management, operational and financial management and administration I managed two buildings and make sure we are in compliance with HUD day to day. Contacting outside contractors to do repairs for both buildings when work needs to be done.

Dayton, Oh, Us

Served on NCS team that upgraded print system to be web based that allowed faster entry of print order. Accountable for newspaper print recruitment, Monster packages, and listed ads in the employment section of newspaper. Supported 5 Executive Representatives daily.• Fostered exceptional customer service with clients and designed ads that were arranged on correct paid days.• Delivered customer service to clients and partnered with Account Executive Representatives to educate on culture of client. • Prepared monthly reports of Monster and Recruitology packages sold for Account Executive Representatives and products sold to clients daily.• Sent monthly report of BOOST packages that Account Executives closed for radio, tv, and print. • Submitted Monster and Recruitology on an Excel spreadsheet monthly, allowing Recruiting Manager to know what products Account Executive Representatives sold to clients every month and what products were paid for.

Columbus, Oh, Us

Processed telephone orders placed with Victoria's Secret daily. Handled 100-300 calls per week, settling orders for customers.• Managed orders to obtain 14% of angel credit card shares for customers every month. • Placed over 13 orders per hour for customers daily. • Sustained monthly adherence goal of 88.5% and above by maintaining targeted time on conference calls and breaks scheduled on time daily.• Partnered with customers to replace lost, destroyed, or delayed orders, including name changes, inquiries, order increases or deletions, and proper approval. • Delivered updates/recommendations to management regarding customer concerns daily.• Processed incoming phone orders to customers, supporting customers with shopping needs and the number of bras and pajama sets promoted daily.• Met deadlines when promoting angel credit cards to phone.

Columbus, Oh, Us

Conducted interviews with potential candidates for the Customer Care Center and contributed to hiring recommendations. Delivered facility tours to candidates to show daily operations.• Completed interviews within a 30-45-minute window.• Kept track of interviews, executing daily record and ranking selection of persons hired.

Scheduled potential clients for tours of facility. Collaborated with scheduling and logistics for events. Hired youth to do community service and assist with events. Managed crew of 3-10 employees, depending on rental size.• Organized monthly calendar of rentals and staff.• Advised team on tables and chairs set up as indicated by customer.