Zohaib Saleem (System Administrator) Email & Phone Number

Dubai, Ae

West Palm Beach, Florida, United States

Managed Office 365 for multiple organizations through the Microsoft Partner portal.Handled onboarding/offboarding of employees for multiple organizations, managing Local AD and Azure SharePoint permissions, converting mailboxes to shared email, setting up email forwarding, tracing emails, and configuring rules.Addressed queries related to Email Security, MS Endpoint security, and Proofpoint. Managed quarantine emails release and block requests, as well as anti-spam policies with SPF and DKIM exception lists.Managed hosting services-related queries such as DNS records management (A record, TXT, CNAME, MX) for Azure, Cloudflare, AWS Route 53.Deployed websites on hosting services like Cpanel, Plesk, and IIS-based cloud servers (Contabo, Azure, AWS EC2).Utilized ITGlue for managing multiple MSP clients' knowledge bases, configurations, and infrastructure documentation.Worked with RMM tools like Connectwise Manage, NINJA, and Royal TS for access management of customers' IT infrastructure.Utilized the ZOHO ticketing system for handling customer queries, discussions, and internal notes related to tasks.Managed alerts and monitoring tools for multiple organizations using Auvik, PRTG, Sentinel ONE antivirus Security, and NINJA RMM to troubleshoot problems and report to relevant persons or vendors.Handled backup management services using tools such as Acronis, Veeam, and Datto.Manage multiple organizations' virtual server environments including Proxmox, XEN, VMware ESXi, Azure VM, and AWS EC2.

Pakistan

Manage Office 365 for multiple organizations through the Microsoft Partner portal.Handled onboarding/offboarding of employees for multiple organizations, managing Local AD and Azure SharePoint permissions, converting mailboxes to shared email, setting up email forwarding, tracing emails, and configuring rules.Addressed queries related to Email Security, MS Endpoint security, and Proofpoint. Managed quarantine emails release and block requests, as well as anti-spam policies with SPF and DKIM exception lists.Managed hosting services-related queries such as DNS records management (A record, TXT, CNAME, MX) for Azure, Cloudflare, AWS Route 53.Deployed websites on hosting services like Cpanel, Plesk, and IIS-based cloud servers (Contabo, Azure, AWS EC2).Utilized ITGlue for managing multiple MSP clients' knowledge bases, configurations, and infrastructure documentation.Worked with RMM tools like Connectwise Manage, NINJA, and Royal TS for access management of customers' IT infrastructure.Utilized the ZOHO ticketing system for handling customer queries, discussions, and internal notes related to tasks.Managed alerts and monitoring tools for multiple organizations using Auvik, PRTG, Sentinel ONE antivirus Security, and NINJA RMM to troubleshoot problems and report to relevant persons or vendors.Handled backup management services using tools such as Acronis, Veeam, and Datto.Manage multiple organizations' virtual server environments including Proxmox, XEN, VMware ESXi, Azure VM, and AWS EC2.

Lahore, Punjab, Pakistan

Performed Designing and planning for upgradation of existing infrastructure to virtualize hypervisor environment with complete solution.Deploy and Managing Domain Controller Environment for Centralize Management of resources.User administration setup and maintaining accounts in DC as per requirement.Deploy and Manage Veeam Backup and Replications File Level, full and incremental backups.Managing and Implement solorwinds SERVU FTP MFT server.Evaluate Current servers infrastructure troubleshoot issue’s recommend necessary parts up-gradation.Monitor network communication of servers within our local network and make sure services are up and running properly.Deployment and configuration of cisco WLC wireless Controller 5508 with Access Points AIR-CAP3702I.Managing Cisco Network devices Switches, Routers Firewalls, Mikrotik , PFsense. Inter Vlan Communication as per requirement.Design Complete Network Diagram of Current setup and update it accordingly when necessary changes occurs.Plan and implement backup and disaster recovery regularly with Veeam.Monitor and troubleshoot server’s health issues, performance, and up gradation activities.Ensure regular administration of data center and server RoomManaging Servers in VMware hypervisor ESXI 6.7 DHCP, PRTG, MS Active Directory, DFS File Server Disk Quota,On boarding of boarding of Employees system Username and email Creation in Office 365 password reset requests.Configration of mikrotik Router Load balancing and auto Failover with two ISP,s.Mac Filtering of internal users for accessing the internet services on LAN and wireless network.I was in charge of a variety of IT department tasks. completely control the deployment, configuration, and troubleshooting of different web apps on Windows Server 2019 and 2022.Possessing practical knowledge of web hosting control panels (such as IIS web server ,webmin, cPanel, Plesk, HostGator, Dedicated Server, VPS,Cloud Servers, etc.)

Lahore, Punjab, Pakistan

• Managing and troubleshooting of Network consisting of 300 + nodes. • Working knowledge of broadcast software’s New tek NDI , Casper CG , Airbox, title box, XTV suite vmix ,wirecast OBS installation and complete deployment of broadcast software’s . • Implementation Management and configuration DC , ADC Active Directory / ESXI 5.0 and 6.5 /Group policy /Dhcp//TMG • Implementation Management and configuration of MIKROTIK Router OS , PFSENSE Internet firewall• Block malicious software’s website social media , movies , torrents sites , bandwidth limits and configure content filters through proxy firewall. • Operating Systems: Installation & Managing Microsoft Windows 10, 8,7, XP and MS Windows Servers 2k3, 2k8 , 2012. 2016 , 2019 , Ubuntu , MACOS• For Relocation of Complete Office , install and configure servers and clients make diagrams and work flow charts for all departments • WASP3D Broadcast Graphics software installation and configuration of Drone designer, Sting Server Vset and Standard, Sting client, Databuzz and Kernel Controller • Installation and configuration of MOXA, DVS and Blackmagic cards ,web streaming Hardware encoder TERADECK , Kiloview.• Work on LIVEU video Streaming Backpack units Mobile E reporting Kits for covering live TV events.• Harris Broadcast Air Client, Nexio Volts , HMG , storage and ingest with NEXIO player and FTP client • Troubleshooting Technical areas e.g. PCR, MCR, Ingest, News room systems & related issues• Installation of different Servers DELL power edge R340, R740, R910, R730, R720, R410, R320, R220 with RAID configurations.• DNS, DHCP, WDS, FTP Server, File Server, Ldap , Group Policy , ESXI 6.7 VSphere , Veaam Backup Server , Kaspersky Antivirus Server ,NAS ,DAS,SAN ,Free NAS, Network Monitoring Tools PRTG, MRTG , Spiceworks Help desk ticketing system , vpn ,unifi , WEB server handling like IIS , CPANEL Apache , NGINX ,DNS zones records , Cloudflare , EC2 AWS Route 53 , Azure Virtual Machines , Vnets.

Lahore

• Managed day-to-day operations of company network and systems• Managing and troubleshooting of Network consisting of 200 + nodes.• Plan, and implement network security measures to protect data, software and hardware• Troubleshooting related with Network, Hardware and software level.• Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and upgrade replace defective components when necessary & resource optimization as required• Responsible for installation, configuration & troubleshooting of Desktop/Laptop software for new Computers, printers and Installation of Third party applications & virus protection software. .• Assist in the monitoring & maintenance of all LAN equipment to ensure optimal performance, including hardware & software upgrades as needed and taking regular backups.• Forwarding daily activity reports and official applications backup reports to the higher management

31 J Gulberg 111 Lahore

• Configure and administer computer networks and related computing environments including connectivity with servers, computer hardware, systems software, applications software.• Troubleshoot Desktop Systems ,Laptops and Printers.• Manage Active Directory Server 2008 deploy polices on users through Group policy.• Manage Software and hardware System Related issues windows installation.• Troubleshoot foreign user’s problems Remotely. • Configuration and Management of Office Communications Server 2008 r2.• Configuration and Management of A2Billing & Vici Dial Server .

Lahore

Bachelor Of Science - Bs, Computer Science, B

Bachelor'S Degree, Computer Science, B+

Activities and Societies: Cisco Networking Academy: Participating in the Cisco Networking Academy can provide hands-on experience.

Intermediate, Computer Science, B

Matric, Computer Science, B