Record of success in increasingly responsible operations management positions and as a continuous improvement, product development and management effectiveness consultant. A recognized expert on data-driven decision making with experience in devising and installing robust IT/IS systems to maximize management effectiveness. • Finding and removing obstacles to attaining peak productivity• Cost effectively upgrading operations and administrative support systems• Turning around substandard organizations and teams, managing change in volatile environments• Aligning and leading all organizational functions to meet overall strategic goalsPh.D. in Educational Leadership and Policy Analysis, University of Wisconsin – Madison. M.Ed. in Educational Administration, Western Washington University. B.S. in Biological Science, Eastern Washington University. I have been characterized as a good leader and problem solver who is articulate and persuasive. Pursuing PMP.Specialties include:Continuous Improvement / Staff Development / Team Building / Crisis Management / TurnaroundsTraining and Development / Quality Improvement / Balanced Scorecard / Public Relations / Grant Writing