* Building a collaborative architecture practice that leverages embedded designers to drive alignment* Developing a disciplined Salesforce practice that puts customers first* Designing agile business and technology to improve the experience of our members* Applying Artificial Intelligence to improve member experience and customer value

Assisting health care providers in the adoption of Salesforce HealthCloud:* Advising on product selection, licensing options, configuration, support, and more

* Oversee architecture for the Salesforce program to ensure security, efficiency, and effectiveness* Lead several Salesforce Architects to enable over 7 Salesforce development teams with over 50 people to remain productive and aligned* Lead a team to improve architecture capabilities around digital business strategy* Design integration between Salesforce and on-premises enterprise solutions* Promote best practices in security and privacy* Collaborate with IT partners to break down the barriers between development and ops

As a Technical Leader, Designed, coordinated, and verified build of infrastructure to support applications. Introduced Software Engineering practices like Automated Unit Testing, Continuous Delivery of Code and Databases, and Source Control for Databases Served as Scrum Master on a major product release Negotiated increased autonomy and self-sufficiency for the product team Supported the application by diagnosing deep problems, coding and deploying fixes, and negotiating solutions with external partners Guided adoption of VSTS (Visual Studio Team Services)Resulting in Increased trust for the product team by customers Greater efficiency for product team and greater product reliability Reduction of risks to reputation and security Lower costs for SDLC toolsInitiated and Supported Strategic Enterprise-Wide Initiatives Contributed to development and adoption of SDLC, including Agile methods Participated in Special Interest Group on IT Service Management and Development Advised other technical leadersResulting in Easier collaboration and delivery within Development teams and with Infrastructure teams Higher software quality

Managing software developers supporting Marketing, E-Commerce, and Donor Service functions by providing* workforce management* solution delivery* strategic planningAll in the service of our mission to save lives

* Performed root cause analysis of obstacles to software development group's operation and recommended solutions* Advised and coached clients on source code branching and merging with TFS* Assessed architecture of client software product - identified key weaknesses, and resolved them to improve availability and useability of the product

Configure, Customize, and Integrate Microsoft CRM, Microsoft SharePoint, I3 Telephone System, Develop and support .Net applications (ASP.Net, Windows, WPF)Support process reengineering (Scrum, ITIL, RUP)Promote quality in solution delivery through test-driven development, continuous integration, and automated deploymentOther duties as assigned

Management of technical staff (infrastructure, operations, quality assurance, service desk)Improvement of services through process and cultural changeCultivation of emerging leaders

* Develop web-based applications* Encourage improvements in software architecture and processes

Developed web-based applications using Visual Studio.NET. Technologies used: ASP.NET, C#, ADO.NET, XML, XSL, JavaScript, HTML, VBScript, IIS 5.0 , MS BizTalk Server, MS Message Queueing, MS Sql Server, Oracle.

Pre-sales technical support of web-hosted software and services targeted at Professional Services Organizations.

Provided software and consulting services to various clients in health care and telecommunications.• Developed a data warehouse for a technology company, using Microsoft SQL Server, Ardent Datastage, Brio Enterprise• Developed enhancements to a health-care client database in Microsoft Access

Managed the Information Systems department.Developed the department from 2 people serving 250 employees when I started, to 15 people, serving 500 employees at the time I left.

* Software project management* Programming and programming supervision* Business process reengineering

* Project Management* Data Modeling* Programming and Programming Supervision* On-call Support

* Business Analysis* Software Development (IBM, DB2, COBOL, CICS)* Training