Syed Suffian Syed Hussein

Syed Suffian Syed Hussein Email and Phone Number

Customer Support Engineer @ GE HealthCare
chicago, illinois, united states
Syed Suffian Syed Hussein's Location
Batu Caves, Selangor, Malaysia, Malaysia
Syed Suffian Syed Hussein's Contact Details

Syed Suffian Syed Hussein personal email

About Syed Suffian Syed Hussein

Syed Suffian Syed Hussein is a Customer Support Engineer at GE HealthCare. He possess expertise in event management, social media, public relations, marketing communications, information management and 5 more skills. He is proficient in Malay and English.

Syed Suffian Syed Hussein's Current Company Details
GE HealthCare

Ge Healthcare

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Customer Support Engineer
chicago, illinois, united states
Website:
gehealthcare.com
Employees:
50580
Syed Suffian Syed Hussein Work Experience Details
  • Ge Healthcare
    Customer Support Engineer
    Ge Healthcare Oct 2023 - Present
    Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
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  • Bd
    Technical Specialist
    Bd Jul 2021 - Oct 2023
    Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
    View
  • Genpact
    Subject Matter Expert (Sme)
    Genpact Mar 2019 - Jun 2021
    Malaysia
    • Conduct continuous training and development programs for the trainees by formulating and facilitating training programs to enhance product knowledge and customer service skills.• Conducts ongoing assessments of employee’s knowledge and skills.• Supports team leaders in addressing gaps, in terms of hard-skills and soft skills.• Prepare individual coaching plans; providing resources and assistance.• Managing day to day operation of the contact centre.• Initiate and managed weekly 1:1 and team huddle.
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  • Genpact
    Process Developer
    Genpact Sep 2018 - Jun 2021
    Petaling Jaya, Selangor, Malaysia
    • Respond to requests for technical assistance on system issue by telephone or electronically (e-mail or fax).• Provide technical support for product related issues.• Assist customer by providing Remote Access Support.• Full time e-mail agent by assisting customer request and enquiries by replying within 1 hour time frame.
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  • Convergys
    Technical Support Representative Canon Singapore Pte Ltd & Canon Marketing Malaysia Sdn Bhd
    Convergys Nov 2017 - Aug 2018
    Kuala Lumpur, Malaysia
    • Respond to requests for technical assistance on system issue by telephone or electronically (e-mail or fax).• Provide technical support for product related issues.• Liaise with backhand support by escalating customer issue and concern to relevant team.• Assist customer by providing Remote Access Support.
  • Convergys
    Customer Service Representative Canon Singapore Pte Ltd & Canon Marketing Malaysia Project
    Convergys Jun 2016 - Nov 2017
    Kuala Lumpur, Malaysia
    • Handle inbound calls for personal machine (cameras, printers, fax, projectors, camcorders)• Liaise with engineer for service status and request• Liaise with backhand support to resolve customers’ issues and enquiries.• Provide accurate and efficient guides on technical support for customers (change print head, replace toner)• Process consumable orders
  • Teledirect Telecommerce
    Customer Service Representative Singapore Airlines Project
    Teledirect Telecommerce Aug 2015 - Apr 2016
    Kuala Lumpur, Malaysia
    • Handle inbound calls enquiries of Krisflyer Member (Singapore Airlines Frequent Flyer Program) in respect to international carrier.• Advise on latest promotions and mechanics.• Manage feedback and complaints.• Liasie with backhand support to resolve members' issues.• Provide accurate and efficient processing of reservations and support work relating to reservations, issuing of tickets and effecting changes to schedule.
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  • Fleishmanhillard
    Intern
    Fleishmanhillard Sep 2014 - Feb 2015
    Kuala Lumpur
    • Media monitoring (Print, Online, Media Social, Broadcast).• Generating coverage reports.• Contacting of suppliers and media.• Preparing media kits.• Conducting extensive research and analysis.• Assist Account Managers in writing press releases, articles.• Assist Account Managers translate documents.
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Syed Suffian Syed Hussein Skills

Event Management Social Media Public Relations Marketing Communications Information Management Media Relations Blogging Social Media Marketing Press Releases Crisis Communications

Syed Suffian Syed Hussein Education Details

Frequently Asked Questions about Syed Suffian Syed Hussein

What company does Syed Suffian Syed Hussein work for?

Syed Suffian Syed Hussein works for Ge Healthcare

What is Syed Suffian Syed Hussein's role at the current company?

Syed Suffian Syed Hussein's current role is Customer Support Engineer.

What is Syed Suffian Syed Hussein's email address?

Syed Suffian Syed Hussein's email address is sy****@****ail.com

What schools did Syed Suffian Syed Hussein attend?

Syed Suffian Syed Hussein attended Universiti Teknologi Mara, Universiti Teknologi Mara.

What skills is Syed Suffian Syed Hussein known for?

Syed Suffian Syed Hussein has skills like Event Management, Social Media, Public Relations, Marketing Communications, Information Management, Media Relations, Blogging, Social Media Marketing, Press Releases, Crisis Communications.

Who are Syed Suffian Syed Hussein's colleagues?

Syed Suffian Syed Hussein's colleagues are Joshi Chacko, Grover Mcdaniel, Katherine Schroeder, Sarah Flasch, Tyler Longpre, Muyiwa Adegboye, Scott Roberts.

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