My name is Sukron Makmun. I was born in Batang, August 31st, 1989. I am an easygoing person, ambitious, responsible and enthusiast person who is driven by passionand ideas to work professionally.I am able to work under pressure with high acceleration and adapt with a newcommunity to working together as a team or individual.In order to be able to assist the company in achieving its company mission and goals.

Assist in the recruitment process and hiring of all front line employeesParticipate in the preparation of Human Resources budgetMaintain an up to date database for resume’s for future facilitation of recruitment needsConduct induction / orientation program for all newly joined employees as per the companystandardsReceive employee complaints, suggestions and queries and make sure they have been handledproperlyMaintain an up to date computerized database of all employeesAssist the Director of Human Resources / Human Resources Manager in the preparation of periodicreports as requiredCoordinate with all departments with regard to Human Resources related activitiesAssist the LIFE Committee in planning, organizing and implementing employee sports, social andwelfare activitiesMaintain files and other information under strict confidentiality,

Assist in the recruitment process and hiring of all front line employeesParticipate in the preparation of Human Resources budgetMaintain an up to date database for resume’s for future facilitation of recruitment needsConduct induction / orientation program for all newly joined employees as per the companystandardsReceive employee complaints, suggestions and queries and make sure they have been handledproperlyMaintain an up to date computerized database of all employeesAssist the Director of Human Resources / Human Resources Manager in the preparation of periodicreports as requiredCoordinate with all departments with regard to Human Resources related activitiesAssist the LIFE Committee in planning, organizing and implementing employee sports, social andwelfare activitiesMaintain files and other information under strict confidentiality

To accomplish their goal of building customer satisfaction and loyalty, Customer Relationship Officers perform a variety of tasks. Among the primary ones we identified from our analysis of job listings are:Understanding Customer ConcernsBy asking questions, listening carefully and showing empathy, Customer Relationship Officers aim to get to the heart of what customers truly want. They may deal with specific questions over the phone, by email or in person. At establishments with a sales floor, Customer Relationship Officers may spend time simply interacting with people to get a better feel for the company’s customer base and how employees are serving them.Communicating within the CompanyCustomer Relationship Officers often act as a liaison between customer service and other departments, especially sales. They bring a specific complaint from a customer to the attention of someone who can resolve the situation They also may pass along general feedback they are hearing from customers in order to help build a better product or develop a new service.Investigating ProblemsSometimes there isn’t an easy answer to a situation with a customer. When such scenarios arise, Customer Relationship Officers are tasked with figuring out what went wrong, how problems might be fixed and how to keep them from happening again.Training StaffUsing both their knowledge of the company and of customer service best practices, Customer Relationship Officers educate others hired to respond to customer complaints.Public RelationsCustomer Relationship Officers build connections on behalf of the company. They may call existing clients to ensure their satisfaction, network within the community to identify prospective customers and contribute to the organization’s marketing campaigns.Monitoring CompetitorsTo enhance their own company, Customer Relationship Officers may be charged with examining what others in the industry are doing.