Syukry Ansis Email & Phone Number

South Tangerang, Id

Key Achievements• Assisting daily the Telkomsel employees from the IT desktop support side• Assisting and Succeeding Telkomsel event from the IT desktop support side• Following management's directions regarding user projects and employeesResponsibilities For Management• Managing Telkomsel's IT Desktop Support projects in Indonesia (31 Engineer Members).• Monitoring and coordinating the regional area operation team• Planning strategies for all regional IT desktop support• Submitting monthly report to the operational manager of AGIT• Submitting monthly report to the Telkomsel area manager and general manager• Analyzing ticket cases• Trains employees in workstation and IT related device usagesResponsibilities For Project • Performed software and network troubleshooting to ensure all system and +- 5000 users workstation were operating optimally • Install, configure and manage dekstops, laptops, smartphones and printers for Telkomsel employees.• Managed patching desktop and laptop users.• Visit to the client’s location or connecting via a remote for troubleshooting and other issues requested by users• Handling case desktop support from staff until user VIP/BOD• Supervise complaint ticketing system and follow timely resolution of all work orders

Jakarta, Indonesia

Key Achievements :• Manage and Maintain 22 branch companies spread across regions in Indonesia within 2 years from the IT side.• Assisting and Succeeding the company's onsite MCU project from the IT sideResponsibilities :• Installing new software and hardware• Troubleshooting software and hardware• Backing up data from IP server• Technical supporting for network side (server,LAN,switch,Nas,Wi-Fi Router,UPS)• Teaching employees for new/updated version of web or mobile app• Monitoring synology• Create office account email for employees and branch office• Doing the onsite setting from team IT for medical check up project• Doing IT monitoring to branch offices• Procuring of IT goods• CIS (Clinic Information System)• LIS (Laboratorium Information System)

Central Jakarta, Jakarta, Indonesia

Key Achievements• Assisting daily the BPK-RI employees from the IT support sideResponsibilities• Data Entry person by using Ms. Excel and Ms.Word• Installing new software and hardware• Troubleshooting software and hardware• Technical supporting for network side LAN,switch,Wi-Fi Router• Banner Designing

Master'S Degree, Computer Science, 3.60

Thesis : “Plagiarism Detection for Indonesian-Language Theses using the Cosine Similarity Method”

Bachelor'S Degree, Computer Engineering, 3.30

Thesis : “Word Search System in Information Technology Service Applications Audit Board of the Republic of Indonesia using the Boyer Moore.