Joseph Szala, Gsd, Dcmj, Dnsme Email and Phone Number
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Joseph Szala, Gsd, Dcmj, Dnsme personal email
Igniting Restaurant Digital Experience Transformation & ROII don’t just believe in the power of a brand—I live it, breathe it, and build it. For nearly two decades, I’ve been on a relentless mission to redefine how restaurant brands engage, inspire, and convert. As the former founder of Vigor, a leading consultancy for restaurant, beverage, and hospitality branding, I’ve helped brands move from the ordinary to the extraordinary. Now I sit as Vice President of Rapturous, a restaurant digital experience powerhouse, where I help visionary restaurant brand leaders realize astronomical gains with digital experience transformation initiatives.The process of digital expeirence Today’s restaurant landscape is fiercer than ever. Customer expectations? Sky-high. Loyalty? Hard-won. Winning isn’t just about having a clever advertising campaign—it’s about crafting digital experiences that are seamless, engaging, and truly purpose-driven. Without them, advertising is throwing traffic into barrier after barrier.I’ve partnered with some of the industry’s heavyweights—Zaxby’s, Steak N Shake, Marriott International, Krystal, and IHG. Together, we’ve tackled big challenges: transforming digital ordering platforms, reimagining customer experiences, and leveraging data for deeper connections. The result? Brands that don’t just survive—they thrive.What I Bring:Restaurant Digital Experiences: Crafting seamless, intuitive digital platforms that enhance guest interactions, from online ordering to loyalty programs, ensuring your brand stays top of mind.Conversion & AOV Maximization: Optimizing digital touchpoints to not only drive traffic but also increase check sizes, leveraging data and behavioral insights to boost conversion rates.Brand-Centric Experience Design: Designing holistic brand experiences that go beyond aesthetics—creating cohesive, memorable interactions that deepen customer loyalty across every touchpoint.Restaurant Brand Strategy: Aligning purpose-driven strategies with market realities to ensure your brand stands out in a crowded space, driving long-term growth and differentiation.Notable Clients: • QSR & Fast Casual: Krystal, Duck Donuts, Erik’s DeliCafé, eegee’s, Zaxby’s, Steak N Shake • Full Service: Huddle House, Perkins • Pizza: Johnny’s Pizza House, Frank Pepe’s Pizza • Hospitality: Marriott, IHG
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Vice President3 OwlHuntersville, Nc, Us -
Vice President Of Digital ExperienceRapturous Jun 2023 - PresentAs Vice President of Digital Experience, I lead the team at 3Owl's restaurant division in creating immersive, frictionless digital experiences for brands looking to move the needle on revenue, AOVs, repeat traffic, and return on ad spend.As official partners with Olo, Punchh and Soci, we bring a breadth of knowledge and expertise to the table mixed with design and customer experience excellence, we strive to creative joyously revolutionary experiences for our clients, and their guests.Let's rap! -
Vice President3 Owl Jun 2023 - PresentAtlanta, Georgia, Us -
AdvisorAdentro Aug 2022 - PresentSan Francisco, Ca, Us -
FounderBullhearted Creative Co Jun 2022 - Present -
PartnerYo Soy Yo Jan 2021 - Present -
AdvisorBorne Jun 2020 - Present -
Co-FounderBlabberbug Jan 2009 - PresentBlabberbug.com is a word of mouth coupon website for merchants to increase their traffic and consumers to save more money. -
Managing DirectorVigor Sep 2021 - May 2023Atlanta, Ga, UsServing as the strategic leader for the Vigor brand. -
Principal, Creative, StrategistVigor Jan 2000 - Sep 2021Atlanta, Ga, UsVigor is a restaurant and beverage branding and marketing studio based in Atlanta, Georgia, but servicing the world. Do it with Vigor™- Built agency into a seven-figure powerhouse and a team of twelve- Guided the development of agency website to rank on first page of search engine results for years running- Held a 15% close ratio on all new business prospects- Developing new business tracking tools and processes to measure agency effectiveness and growth- Fostered strong agency culture with measurable successes in bi-annual agency events- Designed and built agency website experience and wrote thought leadership articles month to month- Created, launched and grew Grits & Grids blog which became the number one blog for "restaurant branding" in the world- Grew Grits & Grids social following to over 17k followers in one year -
Managing Director/Account DirectorPavone Marketing Group, Inc. Sep 2021 - May 2023Harrisburg, Pa, Us- Orchestrated the development of foundational standard operating procedures across company departments- Lead the strategy, design, and development of a new company intranet to set the stage for cultural cohesiveness across agency locations- Spearheaded seven figures in new business and existing account growth- Advised on agency brand strategy and architecture for the suite of agency sub-brands- Integrated new brand strategy development process with the team to uplift the quality of output while fueling future account growth- Guided search engine optimization best practices for agency sub-brand website experiences- Championed best practices and adoption of procedures -
Curator, Journalist, Podcaster, ExpertGrits X Grids Jan 2012 - May 2023Grits X Grids (www.gritsandgrids.com) is the premier website for restaurant and beverage branding and design inspiration. The accompanying podcast highlights creatives in the industry and their thoughts on monthly themes covering a wide range of topics.The blog highlights works of excellence from around the world spanning restaurants, spirits, wine, craft beer, and everything in between. - Created the brand's strategy and development roadmap- Developed the brand name and full brand identity design- Designed and developed the website including complex integrations with email automation- Spearheaded the growth of the Instagram channel to over 17k followers- Onboarded and trained contributors to create sticky content
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Senior CreativeIris Worldwide Nov 2013 - May 2017London, GbAs a Senior Creative at iris I consistently pushed the envelope in strategy and creativity. - Lead the charge for developing restaurant expertise within the group which lead to landing key restaurant accounts- Assisted on key pitches including Jeep, Lamborghini, Bentley, Shell Fuels, Shell Rewards, Reebok and more.- Lead the charge for pitching Shell Fuel Rewards which resulted in winning the key account- Developed strong team collaboration with a "no egos" approach to uplifting creative product -
Senior DesignerPlanet Studio Nov 2010 - Feb 2012Sandy Springs, Georgia, Us- Lead design and direction of key client accounts including PBS, Coca-Cola, IHG, Perfetti Van Melle, Hallmark Channel and others- Create brand identities for startup companies and sales-focused efforts within organizations- Created highly effective sales presentations, workbooks, and materials to grow sales effectiveness -
InstructorArt Institute Feb 2008 - Mar 2009Atlanta, Georgia, UsInstructing classes of 10+ in user interface design and development. -
Senior Creative ProducerMorpheus Media 2006 - 2007New York, Ny, UsDevelopment and oversight of all creative projects coming through Morpheus Media. -
Art Director/Web DeveloperHolberg Design 2003 - 2005York, Pa, UsAt Holberg I worked with a team of like-minded designers. Together we developed corporated identities, advertisements and more. I was directly in charge of the majority of web-related projects that came through Holberg including work on Pfaltzgraff. -
Web DeveloperIntellimark 1999 - 2002UsWorked with interior departments of the company to plan, strategize, develop and launch robust web-based applications that streamlined redunant processes. -
Help DeskIntellimark It Solutions 1999 - 2002Santa Clara, California, Us
Joseph Szala, Gsd, Dcmj, Dnsme Skills
Joseph Szala, Gsd, Dcmj, Dnsme Education Details
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Ai-Bradley AcademyGraphic Design -
Bradley Academy For The Visual ArtsGraphic Design
Frequently Asked Questions about Joseph Szala, Gsd, Dcmj, Dnsme
What company does Joseph Szala, Gsd, Dcmj, Dnsme work for?
Joseph Szala, Gsd, Dcmj, Dnsme works for 3 Owl
What is Joseph Szala, Gsd, Dcmj, Dnsme's role at the current company?
Joseph Szala, Gsd, Dcmj, Dnsme's current role is Vice President.
What is Joseph Szala, Gsd, Dcmj, Dnsme's email address?
Joseph Szala, Gsd, Dcmj, Dnsme's email address is js****@****ing.com
What schools did Joseph Szala, Gsd, Dcmj, Dnsme attend?
Joseph Szala, Gsd, Dcmj, Dnsme attended Ai-Bradley Academy, Bradley Academy For The Visual Arts.
What are some of Joseph Szala, Gsd, Dcmj, Dnsme's interests?
Joseph Szala, Gsd, Dcmj, Dnsme has interest in Restaurant Branding, Coffee, Restaurant Design, Design, See 1, Education, Environment, Art, See Less, Arts And Culture.
What skills is Joseph Szala, Gsd, Dcmj, Dnsme known for?
Joseph Szala, Gsd, Dcmj, Dnsme has skills like Advertising, Brand Development, Creative Direction, Graphic Design, Marketing, Social Media, Online Advertising, Brand Management, Marketing Strategy, Seo, Adobe Creative Suite, User Interface Design.
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