Compliance Driver
Elite Housing Management
Huntsville, Alabama, United States
Used Appfolio, Google Workspace, Microsoft Outlook, Apple iCloud across devices to streamline workflow. Demonstrated ability to effectively negotiate with stakeholders, manage complex workflows, and document important information in a timely manner, all doubling the weekly output of the Compliance Department. Collaborated with the board members of each HOA on an individualized set of standards for their respective communities, negotiating homeowner conformity, compliance rigidity, frequency of inspections, and systems of documentation. Facilitated discussions with community residents in order to answer questions, clarify changes, and address complaints. Inspected various residential communities for compliance with their respective HOA standards, checking hundreds of addresses on a route that I planned out, mapped, efficiently carried out and logged with a self-managed system. Documented new and recurring issues observed during inspections, including standards violations, safety hazards, vendor related progress updates, and any resolved issues. Wrote a series of daily reports using collected documentation in AppFolio, equipping the Compliance Office with information needed to coordinate with board members for further action.