AeroLeads people directory · profile
Susan Zhang Email & Phone Number
Managing Director, Loyalty and Cobrand
at
Alaska Airlines
1 work email found
@americanexpress.com
3 phones found area 212 and 800
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Managing Director, Loyalty and Cobrand
Location
Seattle, Washington, United States
Company size
Who is Susan Zhang? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Susan Zhang is listed as Managing Director, Loyalty and Cobrand at Alaska Airlines, a with 12741 employees, based in Seattle, Washington, United States. AeroLeads shows a work email signal at americanexpress.com, phone signal with area code 212, 800, and a matched LinkedIn profile for Susan Zhang.
Susan Zhang previously worked as Senior Director | Traveler Engagement & Loyalty - Credit Cards & Gift Cards at Expedia Group and GM, Cobrand Credit Cards at Delta Air Lines. Susan Zhang holds Bachelor Of Science, Policy Analysis & Management from Cornell University.
Company email context
Email format at Alaska Airlines
This section adds company-level context without repeating Susan Zhang's masked contact details.
{first}.{last}@americanexpress.com
86% confidence
AeroLeads found 1 current-domain work email signal for Susan Zhang. Compare company email patterns before reaching out.
Profile bio
About Susan Zhang
High-performing business leader with deep experience in Strategic Partnerships, P&L Management, Marketing, Customer Engagement, and Strategy & Planning. Proven track record of driving revenue through strategy and execution with operational excellence. Consistently inspires cross-functional collaboration and innovative problem-solving in high-stakes environments. Recognized as an exceptional leader, coach, collaborator, and communicator.Partnership Management | Product Marketing | Partner Marketing | Go-To-Market Strategies | Loyalty | Brand Management | Strategy & Planning | Business Development | Contract Negotiations | Team Engagement
Listed skills include Project Management, Product Management, Marketing, Cross Functional Team Leadership, and 12 others.
Current workplace
Susan Zhang's current company
Company context helps verify the profile and gives searchers a useful next step.
Alaska Airlines
10 roles · 24 years
Susan Zhang work experience
A career timeline built from the work history available for this profile.
Senior Director | Traveler Engagement & Loyalty - Credit Cards & Gift Cards
CurrentLead a team innovating on card programs to drive traveler loyalty. Launched new One Key Cards in July 2024. Reports to SVP, Traveler Engagement and Loyalty.
Dec 2022 - Present
Gm, Cobrand Credit Cards
Led a team responsible for the P&L, product management, and innovation of the multi-billion-dollar SkyMiles credit cards portfolio in partnership with Amex. Remit includes product & partnership strategy, customer engagement, data analytics, and financial management.
Jul 2021 - Dec 2022
Vp, Strategic Partnerships & Head Of Marketing | Transaction Banking
Transaction Banking is a FinTech start up within GS building award-winning digital corporate banking products. I led all aspects of brand and marketing, and engaged in strategic partnerships development to expand product distribution channels.
2018 - 2021
~3 yrs
Director, Industry Relations / Strategic Partnerships
Led a team responsible for strategic partnerships and industry events with 20+ trade/industry associations (e.g., retail, restaurants, B2B commerce) and west coast customer/merchant engagement via sponsorship of the Golden State Warriors and Seattle Seahawks.
2015 - 2018
~3 yrs
Director, Strategy & Planning
Facilitated strategy development, business planning, and organizational effectiveness for 220+ colleagues as Chief of Staff to an Executive Vice President who oversaw Product Management for all Consumer Cards (2012-2013) and Marketing Operations & Capabilities (2013-2015).
2012 - 2015
~3 yrs
Senior Product Manager, Platinum Card
Oversaw innovation, marketing, and positioning of new card benefits to drive customer loyalty and portfolio profitability. Launched the innovative '$200 Airline Fee Credit' that is now an industry standard.
2010 - 2012
~2 yrs
Marketing Manager, Cobrand Card Partnerships
Partnered with Delta, JetBlue, Starwood, and Hilton to acquire new Card Members via digital and in-person partner channels.
2007 - 2010
~3 yrs
Senior Analyst, Early Tenure Customer Engagement
Marketed to new Card Members to build loyalty and drive spend engagement. Promoted from Analyst to Senior Analyst after 8 months.
2005 - 2007
~2 yrs
Analyst
2003 - 2005
~2 yrs
Team & coworkers
Colleagues at Alaska Airlines
Other employees you can reach at alaskaair.jobs. View company contacts for 12741 employees →
AH
Autumn Henderson
Colleague at Alaska AirlinesBoise, Idaho, United States
View →
CW
Chaundra Wilson
Colleague at Alaska AirlinesSeattle, Washington, United States
View →
JO
Jennifer O'Keefe
Colleague at Alaska AirlinesTempleton, California, United States
View →
CM
Chaz Morton
Colleague at Alaska AirlinesIssaquah, Washington, United States
View →
CC
Cecilia Cole
Colleague at Alaska AirlinesOrange, California, United States
View →
KS
Keith Schroeder
Colleague at Alaska AirlinesGreater Seattle Area, United States
View →
JL
Jon L.
Colleague at Alaska AirlinesUnited States
View →
LF
Lori Fisher
Colleague at Alaska AirlinesSan Francisco Bay Area, United States
View →
CM
Cathy Mcke
Colleague at Alaska AirlinesSeattle, Washington, United States
View →
DB
David Baerson
Colleague at Alaska AirlinesSeattle, Washington, United States
View →
Autumn Henderson
Colleague at Alaska AirlinesBoise, Idaho, United States
View →
CW
Chaundra Wilson
Colleague at Alaska AirlinesSeattle, Washington, United States
View →
JO
Jennifer O'Keefe
Colleague at Alaska AirlinesTempleton, California, United States
View →
CM
Chaz Morton
Colleague at Alaska AirlinesIssaquah, Washington, United States
View →
CC
Cecilia Cole
Colleague at Alaska AirlinesOrange, California, United States
View →
KS
Keith Schroeder
Colleague at Alaska AirlinesGreater Seattle Area, United States
View →
JL
Jon L.
Colleague at Alaska AirlinesUnited States
View →
LF
Lori Fisher
Colleague at Alaska AirlinesSan Francisco Bay Area, United States
View →
CM
Cathy Mcke
Colleague at Alaska AirlinesSeattle, Washington, United States
View →
DB
David Baerson
Colleague at Alaska AirlinesSeattle, Washington, United States
View →
1 education record
Susan Zhang education
FAQ
Frequently asked questions about Susan Zhang
Quick answers generated from the profile data available on this page.
What company does Susan Zhang work for?
Susan Zhang works for Alaska Airlines.
What is Susan Zhang's role at Alaska Airlines?
Susan Zhang is listed as Managing Director, Loyalty and Cobrand at Alaska Airlines.
What is Susan Zhang's email address?
AeroLeads has found 1 work email signal at @americanexpress.com for Susan Zhang at Alaska Airlines.
What is Susan Zhang's phone number?
AeroLeads has found 3 phone signal(s) with area code 212, 800 for Susan Zhang at Alaska Airlines.
Where is Susan Zhang based?
Susan Zhang is based in Seattle, Washington, United States while working with Alaska Airlines.
What companies has Susan Zhang worked for?
Susan Zhang has worked for Alaska Airlines, Expedia Group, Delta Air Lines, Goldman Sachs, and American Express.
Who are Susan Zhang's colleagues at Alaska Airlines?
Susan Zhang's colleagues at Alaska Airlines include Autumn Henderson, Chaundra Wilson, Jennifer O'Keefe, Chaz Morton, and Cecilia Cole.
How can I contact Susan Zhang?
You can use AeroLeads to view verified contact signals for Susan Zhang at Alaska Airlines, including work email, phone, and LinkedIn data when available.
What schools did Susan Zhang attend?
Susan Zhang holds Bachelor Of Science, Policy Analysis & Management from Cornell University.
What skills is Susan Zhang known for?
Susan Zhang is listed with skills including Project Management, Product Management, Marketing, Cross Functional Team Leadership, Management, Leadership, Segmentation, and Strategy.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Susan Zhang you were looking for.
View similar profiles
