Susan Zhang Email and Phone Number
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High-performing business leader with deep experience in Strategic Partnerships, P&L Management, Marketing, Customer Engagement, and Strategy & Planning. Proven track record of driving revenue through strategy and execution with operational excellence. Consistently inspires cross-functional collaboration and innovative problem-solving in high-stakes environments. Recognized as an exceptional leader, coach, collaborator, and communicator.Partnership Management | Product Marketing | Partner Marketing | Go-To-Market Strategies | Loyalty | Brand Management | Strategy & Planning | Business Development | Contract Negotiations | Team Engagement
Alaska Airlines
View- Website:
- alaskaair.jobs
- Employees:
- 12741
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Managing Director, Loyalty And CobrandAlaska AirlinesSeattle, Wa, Us
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Senior Director | Traveler Engagement & Loyalty - Credit Cards & Gift CardsExpedia Group Dec 2022 - PresentSeattle, Washington, United StatesLead a team innovating on card programs to drive traveler loyalty. Launched new One Key Cards in July 2024. Reports to SVP, Traveler Engagement and Loyalty. -
Gm, Cobrand Credit CardsDelta Air Lines Jul 2021 - Dec 2022Atlanta, GaLed a team responsible for the P&L, product management, and innovation of the multi-billion-dollar SkyMiles credit cards portfolio in partnership with Amex. Remit includes product & partnership strategy, customer engagement, data analytics, and financial management. -
Vp, Strategic Partnerships & Head Of Marketing | Transaction BankingGoldman Sachs 2018 - 2021New York City Metropolitan AreaTransaction Banking is a FinTech start up within GS building award-winning digital corporate banking products. I led all aspects of brand and marketing, and engaged in strategic partnerships development to expand product distribution channels. -
Director, Industry Relations / Strategic PartnershipsAmerican Express 2015 - 2018New York City Metropolitan AreaLed a team responsible for strategic partnerships and industry events with 20+ trade/industry associations (e.g., retail, restaurants, B2B commerce) and west coast customer/merchant engagement via sponsorship of the Golden State Warriors and Seattle Seahawks. -
Director, Strategy & PlanningAmerican Express 2012 - 2015New YorkFacilitated strategy development, business planning, and organizational effectiveness for 220+ colleagues as Chief of Staff to an Executive Vice President who oversaw Product Management for all Consumer Cards (2012-2013) and Marketing Operations & Capabilities (2013-2015).
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Senior Product Manager, Platinum CardAmerican Express 2010 - 2012New York, NyOversaw innovation, marketing, and positioning of new card benefits to drive customer loyalty and portfolio profitability. Launched the innovative '$200 Airline Fee Credit' that is now an industry standard.
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Marketing Manager, Cobrand Card PartnershipsAmerican Express 2007 - 2010New York, NyPartnered with Delta, JetBlue, Starwood, and Hilton to acquire new Card Members via digital and in-person partner channels.
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Senior Analyst, Early Tenure Customer EngagementAmerican Express 2005 - 2007New York, NyMarketed to new Card Members to build loyalty and drive spend engagement. Promoted from Analyst to Senior Analyst after 8 months.
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AnalystWtw 2003 - 2005Philadephia
Susan Zhang Skills
Susan Zhang Education Details
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Policy Analysis & Management
Frequently Asked Questions about Susan Zhang
What company does Susan Zhang work for?
Susan Zhang works for Alaska Airlines
What is Susan Zhang's role at the current company?
Susan Zhang's current role is Managing Director, Loyalty and Cobrand.
What is Susan Zhang's email address?
Susan Zhang's email address is su****@****ess.com
What is Susan Zhang's direct phone number?
Susan Zhang's direct phone number is +121264*****
What schools did Susan Zhang attend?
Susan Zhang attended Cornell University.
What skills is Susan Zhang known for?
Susan Zhang has skills like Project Management, Product Management, Marketing, Cross Functional Team Leadership, Management, Leadership, Segmentation, Strategy, Marketing Strategy, Program Management, Marketing Management, Analytics.
Who are Susan Zhang's colleagues?
Susan Zhang's colleagues are A Bernhardt, Karen Propst, Chad Kesterson, Mapuana Kaeka, Linda Hall, Sheldon Grant, Lori Hintz.
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Susan Zhang
Seattle, Wa3nordstrom.com, gmail.com, gatesfoundation.org2 +1 206-XXXXXXXX
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