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In my role I focus on the Certified Marketing Experts (CME) operations and support the certification program. With my skills in project management and experience in scaled education initiatives, I play a critical role in the success of our educational initiatives.Learn how to leverage on LinkedIn for your B2B business and get your certifications here: https://training.marketing.linkedin.com/

In my role as a Program Manager within the Talent Development team, I am responsible for fostering connections between underrepresented student groups in the tech field and their pathways to successful careers at Google and within the tech industry. Key Achievements:•Oversight of Scholarship Programs: Spearheaded the management of Google's Scholarship Programs in the EMEA region (g.co/scholarships), ensuring seamless coordination, effective execution, and optimized outcomes.•Spearhead and orchestrate strategic and operational initiatives, ensuring the punctual and quality-driven execution of projects, thereby attaining overarching program objectives.•Cultivate and nurture robust partnerships with cross-functional units and external collaborators, fostering a collaborative ecosystem for enhanced project outcomes.•Student Communication and Guidance: Orchestrated comprehensive communication strategies with students across EMEA, adeptly guiding them through the Google Scholarship application process. Delivered exceptional communication marked by punctuality and accuracy.•Holistic Student Support: Demonstrated dedication to student development by providing valuable support across EMEA through targeted developmental programs, workshops, and engagement initiatives. Championed their integration into the tech community, fostering mentorship programs and organizing virtual events to enhance their scholarly experience.•Outreach for Representation: Played a pivotal role in driving impactful outreach initiatives aimed at enhancing representation within the tech industry, contributing to the broader mission of diversity and inclusion.•Coordination of CSSI: Leveraged organizational skills to contribute to the successful execution of the Computer Science Summer Institute (CSSI) program, catering to students keen on pursuing computer science and technological fields.

Through this role, I showcased strong program management skills by:•Delivering comprehensive outcome evaluation reports to board members, showcasing user benefits and highlighting significant contributions to the department's success.•Assisting the Finance Director in ensuring timely, scope-aligned, and budget-compliant project completions, contributing to the organization's financial efficiency.•Producing meticulous documentation, including spreadsheets, diagrams, and process maps, facilitating clear project understanding and smooth execution.•Utilizing KPIs and other pertinent tools to meticulously gauge project performance, enabling informed decision-making and enhancing project outcomes.•Collaborating seamlessly with cross-functional teams, including Finance, Marketing, HR, Operations, and Property Management, to revamp and manage policies, leading to a robust policy management database.•Partnering effectively with the Marketing Director to establish a robust CRM database, contributing to enhanced business performance and customer relationship management.•Playing a pivotal role in ensuring compliance with regulations, audits, policies, quality standards, safety protocols, and other essential requirements within property management.•Ensuring the seamless transition of the "Home Master System" from project to operation, successfully facilitating efficient utilization and sustainability.•Orchestrating and facilitating impactful project boards, meetings, and workshops, driving productive collaboration, effective decision-making, and timely project execution.•Collaborating closely with contractors, achieving diverse project objectives within defined success parameters, contributing to the organization's project success and growth.

Throughout this role I have accomplished success by: •Leveraging advanced proficiency in SOE (Software of Excellence) to optimize operational workflows, showcasing adeptness in harnessing technology for enhanced efficiency.•Orchestrating vital administrative and financial functions, contributing to the seamless flow of business operations and ensuring sound financial management.•Demonstrating dynamic leadership in HR administration and recruitment, spearheading comprehensive onboarding processes and delivering impactful employee training initiatives.•Producing precise and compelling internal and external corporate documentation, highlighting exceptional communication skills and meticulous attention to detail in conveying critical information.•Successfully executing and monitoring a diverse range of research projects, ensuring the smooth implementation and timely achievement of program objectives.•Conducting in-depth analysis and process enhancement, resulting in notable efficiency improvements and streamlined operational practices.•Exemplifying financial acumen by expertly managing payroll operations, monitoring invoices, and generating comprehensive financial reports.•Seamlessly managing executive communications, effectively handling calls, emails, and client interactions to uphold a standard of high-quality information exchange.•Masterfully scheduling client appointments, showcasing top-tier time management skills and a customer-focused approach.•Creating and maintaining compliant and organized patient records, strictly adhering to privacy regulations and fostering efficient record-keeping.•Designing and implementing an optimized filing system, enhancing document management and retrieval efficiency across the organization.•Displaying strategic procurement abilities by effectively managing office supplies, researching cost-effective solutions, and contributing to smooth daily operations.

Demonstrating my adeptness in program management, I have effectively utilized my skills and experiences to contribute to the operational success of diverse administrative functions. As evidenced by my achievements:•Demonstrated proficiency in utilizing MSRP (Peoplesoft) and actively applying gained knowledge to support operational functions.• Successfully completed UNHCR's specialized learning programs, aligning with the role's functions, and adeptly navigated procedures within UNHCR offices and field operations.• Facilitated the interpretation and processing of entitlements, managed contracts, and maintained meticulous personnel records, showcasing organizational and detail-oriented capabilities.• Established effective communication with embassies, the Ministry of Foreign Affairs and Trade, coordinating the acquisition of entry visas, Laissez Passer, and residence permits for UN officials.• Conducted comprehensive research within office files and records, systematically selecting and compiling relevant information for various documents and reports.• Streamlined administrative processes, including the request for VAT returns and issuance of vehicle registration numbers for UN international officials.• Orchestrated the seamless execution of meetings and conferences, collaborating with internal and external stakeholders to ensure smooth logistics, guest management, and event coordination.• Displayed strong written communication skills, drafting correspondence, and reports, including those of a confidential nature, in alignment with assigned responsibilities.

As an accomplished personal assistant, I have:•Scholarship Disbursement Oversight: Assumed a central role in ensuring the timely and accurate disbursement of scholarship payments to deserving students across the EMEA region, showcasing meticulous attention to detail and financial management acumen.•Proactively managed communication and interactions, serving as the initial point of contact for correspondence, calls, and inquiries, ensuring streamlined daily operations.• Efficiently handled various administrative and secretarial duties, contributing to seamless workflow management through meticulous organization of tasks based on priority.• Demonstrated discretion and confidentiality in handling sensitive information, showcasing a responsible and trustworthy approach.• Produced a range of well-structured documents, briefing papers, and reports, demonstrating adeptness in creating compelling and informative materials.• Orchestrated meetings, events, and travel arrangements, showcasing strong coordination skills and attention to detail, while also excelling in minute-taking responsibilities.• Conducted thorough research, contributing valuable insights for projects and initiatives, and skillfully prepared documents, drafts, memos, and reports.

Through my role at Action for Refugees in Lewisham (AFRIL), I showcased strong program management skills by:• Spearheading fundraising efforts to secure essential resources for the charity's initiatives aimed at relieving poverty and reducing social isolation among asylum seekers and refugees.• Researching and meticulously crafting grant applications, successfully securing funding to support AFRIL's impactful programs and projects.• Elevating the charity's profile by actively representing AFRIL at various events across London, effectively attracting new donors and dedicated volunteers.• Demonstrating adeptness in developing, updating, and meticulously maintaining comprehensive records of grant providers, ensuring accurate and accessible information for streamlined grant management.• Leading initiatives to empower refugees through skill acquisition, education advancement, and access to legal advice, fostering social integration and enhancing their overall well-being.

Elevating my program management skills at Bennigan's, an Irish pub-themed American casual dining restaurant chain where I delivered impactful results over 5 years of dedicated service. As part of my role I have: • Led a dynamic team of 25 individuals, providing adept line management and guidance.• Conducted comprehensive onboarding and training sessions for new staff, managing groups of up to 5 employees.• Orchestrated staff excellence through effective communication of job expectations, consistent monitoring, and appraisal of performance. This included coaching, counseling, and implementing necessary disciplinary actions.• Ensured the restaurant's operational efficiency and financial profitability while upholding its esteemed reputation and ethos.• Strategically designed, coordinated, and enforced robust systems, policies, and procedures, elevating productivity standards and driving a remarkable 15% surge in annual sales.• Achieved financial milestones by proactively forecasting requirements, meticulously preparing annual budgets, monitoring expenditures, analyzing variances, and initiating precise corrective actions.• Sustained exceptional quality service by enforcing rigorous standards and exceeding customer expectations. Skillfully addressed and resolved quality and customer service concerns, leveraging trend analysis and recommending system enhancements.

The Cyprus Antidrugs Council is the coordinating body in the field of illicit drugs and alcohol.I leveraged my project management expertise to accomplish the following:• Developed a comprehensive national strategy and action plan for managing drugs and psychoactive substances, overseeing their implementation, and monitoring outcomes.• Orchestrated seamless collaboration among diverse stakeholders, including government agencies, NGOs, and private entities, to execute activities centered on psychoactive substances.• Championed the adoption of legislative measures aligned with European and international strategies, ensuring compliance with global policies.• Spearheaded the responsible dissemination of accurate, scientifically sound information to the public, enhancing awareness and understanding of the drugs issue.• Assessed and provided funding for various drug-related programs, initiatives, and actions, both within governmental bodies and non-governmental organizations.• Cultivated partnerships with pertinent European and international entities, fostering constructive collaboration and information exchange.• Developed and promoted specialized educational programs aimed at training government officials, private individuals, and volunteers on crucial drug-related matters.• Enforced vigilant ongoing monitoring to detect any forms of direct or indirect promotion or advertising of drug use.• Managed logistics for impactful seminars, including the Responsible Alcohol Service (RAS) and Prevention initiatives organized by the Cyprus Antidrug Council (CAC).