Responsible for AI/IoT service delivery engineering work as the lead. The team is working on making technical proposalwith the business team, closing contract, developing customer solutions running on MODE platform, and managing delivery project to meet the target.

Working with the business team, customers, and partners to build an IoT solutions with MODE BizStack platform and deliver service to meet customers' needs.

Google Stadia is a cloud gaming service that enables users to play video games over the internet, eliminating the need for high-end gaming consoles. The games are hosted on cloud servers, allowing users to access and play them directly from their web browsers. During my tenure, I served as the manager of the Stadia developer support team, providing comprehensive technical assistance to game developers worldwide. I oversaw various aspects, including onboarding procedures and troubleshooting support. By developing effective playbooks and leveraging Salesforce CRM, I guided the team in delivering exceptional customer satisfaction, as evidenced by consistently high CSAT scores. Additionally, I took charge of managing the developer portal site, known as the "Stadia Partner Community." This platform served as a vital hub for game developers, offering the latest announcements, facilitating communication with the product team, and fostering collaboration among developers. As Stadia transitioned into offering B2B white-label services, specifically the "Immersive Stream for Games," I assumed leadership of the partner support team. To align with the evolving needs of enterprise customers, I spearheaded the refinement of services, defining new workflows and establishing Service Level Objectives (SLOs) to ensure optimal client satisfaction.

Google Nest encompasses a range of smart home products, including smart speakers/displays, streaming devices, routers, and thermostats. In my role, I took charge of overseeing the successful launch of partners' smart home devices from renowned brands such as Panasonic, Sharp, and Samsung. Additionally, I managed the integration of music/video broadcasting services like dHits and TVer with Google Nest products and Google Assistant.Throughout the project lifecycle, I led cross-functional teams and collaborated closely with both internal and external stakeholders. From onboarding to testing, certification, and service launch, I provided guidance and support to our partners. This involved maintaining regular communication channels, both online and offline, to ensure a seamless and successful collaboration.

As the manager of the APAC digital marketing platform specialist team, I played a pivotal role in delivering technical consultation services on DoubleClick display, video, and search advertising products to marketers. Working as part of Google's gTech management team, our focus was to transform the team from being product-centric specialists to customer-centric technical consultants.Within this capacity, I spearheaded strategic beta launch support initiatives, including programmatic guaranteed, native ads, and digital out-of-home (OOH) ads. By providing end-to-end technical consultation, I ensured the successful implementation and execution of these advertising solutions for esteemed clients such as Xaxis and Dentsu.

As a key contributor, I led the successful launch of Google's real-time bidding (RTB) service, known as "Ad Exchange for Buyers," in the APAC region. This achievement was the result of close collaboration with sales teams, product managers, engineers, and the strategy operations team. In my role, I provided comprehensive onboarding and business growth support for regional demand side platforms (DSPs) such as FreakOut, So-net, MicroAd, and Baidu. Through efficient utilization of the RTB API, these platforms were empowered to effectively purchase ad inventory, driving their advertising strategies forward.Recognized for my expertise and leadership, I was promoted to the position of team lead. In this capacity, my team pioneered the integration of RTB for mobile ads. By working closely with product managers and engineers, we successfully implemented this innovative approach, expanding the capabilities and reach of our platform.

In my role as an application engineer for Aprisa/Apogee, ATopTech's physical chip design solution, I provided technical consultations and pre-sales support to prominent Japanese electronics companies, such as SONY and SHARP. Through my efforts, I successfully grew the local business of this emerging Electronic Design Automation (EDA) startup.I took the lead in conducting pre-sales benchmarking activities, enabling prospective clients to evaluate the capabilities and benefits of Aprisa/Apogee. Furthermore, I provided extensive support throughout the tape-out (fabrication) process for various complex designs, including mixed-signal, wireless, multiple ARM core SoCs, and 3D chips utilizing TSVs (Through-Silicon Vias).Notably, the results of our collaboration were published in the prestigious International Solid-State Circuits Conference, highlighting the innovative nature and impact of our work.

I became an integral part of the development team for the high-level synthesis (HLS) tool called "CyberWorkBench." This powerful tool aimed to automate complex chip design processes, empowering hardware designers to achieve faster time-to-market in the realm of computer technology.Within this role, I made significant contributions to various aspects of the tool's enhancement. I played a key role in the development of a modernized user interface (UI) utilizing the Qt library, as well as the advancement of the datapath synthesis engine and HDL import/export functions. In addition to writing code, I also effectively managed outsourced tasks, collaborating with external vendors to ensure successful project outcomes.Moreover, I played an instrumental role in the global business development of the product. I represented the company by presenting and demonstrating the technology at numerous international conferences and trade shows held in the United States, Germany, and Japan. These efforts aimed to showcase the capabilities and benefits of CyberWorkBench, expanding its market presence.