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Zulfikar S (Zulfi) Email & Phone Number
Founder and CEO
at
Mediamatic Studio
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Founder and CEO
Location
Coimbatore, Tamil Nadu, India
Company size
Who is Zulfikar S (Zulfi)? Overview
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Quick answer
Zulfikar S (Zulfi) is listed as Founder and CEO at Mediamatic Studio, a with 8 employees, based in Coimbatore, Tamil Nadu, India. AeroLeads shows a matched LinkedIn profile for Zulfikar S (Zulfi).
Zulfikar S (Zulfi) previously worked as Sr. Manager - Customer Service & Sales at Pathfinder Business Analysis (P) Ltd and Customer Service Manager at Park Intelli Solutions. Zulfikar S (Zulfi) holds Bachelor Of Business Administration - Bba, Business Administration And Management, General, 1St Grade from Dr. Sir C.V. Raman University.
Company email context
Email format at Mediamatic Studio
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Mediamatic Studio
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Profile bio
About Zulfikar S (Zulfi)
As a customer-oriented professional with over 20+ years of experience in Customer Success, Sales, Operations, Product Management, and Leadership, I have consistently delivered top-notch results throughout my career. In my present organization with Pathfinder Business Analysis (P) Limited., I am shouldering accountabilities as a Senior Manager of Customer Service & Sales in the management of all aspects of an organization's policies, objectives, and initiatives across the region, generating revenue by providing support to various teams, promoting products for profit generation, and new marketing initiatives to maximize business profitability. My extensive skills and expertise encompass a wide range of operational efficacy and effectiveness, enabling me to drive success in various roles. I specialize in understanding the problems and challenges of clients and identifying ways the business could better address those needs, with a focus on gathering and prioritizing product and customer requirements. My proficiency in defining a clear organizational vision, along with my ability to collaborate closely with cross-functional teams, ensures that revenue and customer satisfaction goals are not just met but exceeded. One of my core strengths lies in evaluating business processes, proactively anticipating requirements, and uncovering areas for improvement. In addition to my technical skills and strategic acumen, I am a motivated and goal-driven team leader known for my strong work ethic. I am passionate about continuing to grow and expand my experience as a professional in Customer-relationship Management and Operations. My career journey has been marked by achievements, and I am driven to contribute to the success of future endeavors.
Current workplace
Zulfikar S (Zulfi)'s current company
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Mediamatic Studio
12 roles
Zulfikar S (Zulfi) work experience
A career timeline built from the work history available for this profile.
Sr. Manager - Customer Service & Sales
CurrentHere, I am spearheading the complete management of all aspects of an organization's customer service policies, objectives, and initiatives. Demonstrating competencies to manage and mentor a team of customer service representatives. Additionally, hold proven expertise in developing and implementing customer service policies and procedures. I am competent in monitoring and analyzing customer service metrics to identify areas for improvement. Proficiency in collaborating with other departments to ensure a seamless customer experience
Jan 2022 - Present
Customer Service Manager
Showcased excellence in managing Manpower and schedule adherence. Dynamic and analytically responsible for the problem-solving environment for smooth operations. Held liable for managing and delivering customer service and sales metrics as per business requirements. Proven excellence in managing operational processes, change management, and administrative leadership roleDrove performances in delivering customer service performance on Inbound, Outbound, Chat, Email, and Backoffice processes. Data analysis, Statistical process control, providing direction to leadership team to cross-functional terms. Proficient in monitoring and evaluating team performance and determining training needs analysis
Oct 2019 - Dec 2021
Senior Operations Manager
Proven excellence in managing operational processes, change management, and administrative leadership roles. Drove performances in delivering customer service performance on Inbound, Outbound, Chat, Email, and Backoffice processes. Data analysis, Statistical process control, providing direction to leadership team to cross-functional terms. Proficient in monitoring and evaluating team performance and determining training needs analysis.
Jan 2018 - Jul 2019
Senior Manager - Customer Relations, Operations
Here, I was accountable for the overall direction, coordination, and execution of Indian Office Operations. Proactively engaged in facilitating the definition of work scope, goals, and resultsInstrumental in implementing process changes and interventions to achieve outputs. Ensured the team adhered to company policies, standards, guidelines, and procedures to meet and exceed management expectations. Deft at carrying out Process control, mapping, matrix, and planning to increase operational performance. Besides, dexterously executed the appropriate inputs to the concern that occurred and implemented RCA accordingly. Meticulous approach to providing technical direction and coordinated with the entire team to resolve and overcome the issuesAdroitly managed conflict situations and made quick decisions accordingly as per policiesSkilled in delivering quality customer service, by evaluating, analyzing, re-designing, and implementing changes as per service metrics
May 2015 - Jan 2018
Manager Of Operations
Nextzen Infotech
Aug 2011 - Apr 2015
Associate Operations Manager
May 2009 - Jul 2011
Team Leader - Operations
Mar 2008 - May 2009
Sr. Quality Executive
Mar 2007 - Mar 2008
Process Executive
Aegis Bpo Services
Nov 2005 - Mar 2007
Quality Specialist
E2E Serwizsol
Mar 2005 - Nov 2005
Customer Service Executive
Reliance Info Streams Pvt. Ltd.,
Jan 2004 - Mar 2005
3 education records
Zulfikar S (Zulfi) education
Bachelor Of Business Administration - Bba, Business Administration And Management, General, 1St Grade
Dr. Sir C.V. Raman University
Ii P.U.C., Business/Commerce, General, 2Nd Grade
Adharsh Puc College Of Arta And Science
Sslc, Sslc
Modern Public English School
FAQ
Frequently asked questions about Zulfikar S (Zulfi)
Quick answers generated from the profile data available on this page.
What company does Zulfikar S (Zulfi) work for?
Zulfikar S (Zulfi) works for Mediamatic Studio.
What is Zulfikar S (Zulfi)'s role at Mediamatic Studio?
Zulfikar S (Zulfi) is listed as Founder and CEO at Mediamatic Studio.
Where is Zulfikar S (Zulfi) based?
Zulfikar S (Zulfi) is based in Coimbatore, Tamil Nadu, India while working with Mediamatic Studio.
What companies has Zulfikar S (Zulfi) worked for?
Zulfikar S (Zulfi) has worked for Mediamatic Studio, Pathfinder Business Analysis (P) Ltd, Park Intelli Solutions, Benz Venture, and Ecommerce, Llc.
How can I contact Zulfikar S (Zulfi)?
You can use AeroLeads to view verified contact signals for Zulfikar S (Zulfi) at Mediamatic Studio, including work email, phone, and LinkedIn data when available.
What schools did Zulfikar S (Zulfi) attend?
Zulfikar S (Zulfi) holds Bachelor Of Business Administration - Bba, Business Administration And Management, General, 1St Grade from Dr. Sir C.V. Raman University.
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