- Oversaw the development and delivery of new features for Insly's insurance comparison and CRM software products, ensuring timely releases that met market demands.- Collaborated with cross-functional teams, including developers, designers, and business analysts, to define product requirements and prioritize feature development, aligning technical solutions with strategic business goals.- Conducted comprehensive market research and gathered customer feedback to inform the product… Show more - Oversaw the development and delivery of new features for Insly's insurance comparison and CRM software products, ensuring timely releases that met market demands.- Collaborated with cross-functional teams, including developers, designers, and business analysts, to define product requirements and prioritize feature development, aligning technical solutions with strategic business goals.- Conducted comprehensive market research and gathered customer feedback to inform the product roadmap, leading to feature enhancements that resonated with user needs.- Engaged directly with customers to gain a deep understanding of their needs and pain points, translating these insights into actionable product improvements that drove customer satisfaction and loyalty.- Ensured that new features were developed in accordance with the highest quality standards, leading to improved functionality and user experience of Insly’s software products.- Led projects based on AI models, covering the entire cycle from the conceptual phase, through POC, to implementation and deployment. Show less

- Led the development and continuous improvement of a motor insurance comparator, increasing market competitiveness and user engagement.- Optimized the home insurance comparator to deliver a more intuitive and efficient user experience, driving an increase in usage rates.- Oversaw the project lifecycle for various product enhancements, including the negotiation of contracts, creation of business concepts, and delivery of requirement specifications.- Managed API integrations with… Show more - Led the development and continuous improvement of a motor insurance comparator, increasing market competitiveness and user engagement.- Optimized the home insurance comparator to deliver a more intuitive and efficient user experience, driving an increase in usage rates.- Oversaw the project lifecycle for various product enhancements, including the negotiation of contracts, creation of business concepts, and delivery of requirement specifications.- Managed API integrations with insurance providers, enhancing the functionality and accuracy of the motor comparison site.- Defined and executed the digital product and functional development roadmaps, ensuring alignment with long-term strategic goals.- Worked closely with the development and testing teams to ensure the timely delivery of high-quality product updates.- Analyzed business processes to identify opportunities for revenue optimization, leading to successful process improvements.-Engaged with stakeholders across different locations, facilitating effective communication and collaboration. Show less

- Implemented a wide array of new product offers within the sales network, including household, travel, and life insurance products, as well as open life groups. This led to a diversified product portfolio and provided agents with a competitive edge in the market.- Played a critical role in the development and launch of new insurance offerings, working closely with product teams to ensure offerings were tailored to customer needs and market opportunities.- Worked collaboratively with… Show more - Implemented a wide array of new product offers within the sales network, including household, travel, and life insurance products, as well as open life groups. This led to a diversified product portfolio and provided agents with a competitive edge in the market.- Played a critical role in the development and launch of new insurance offerings, working closely with product teams to ensure offerings were tailored to customer needs and market opportunities.- Worked collaboratively with cross-functional teams to ensure that product offers were seamlessly integrated into the sales network, ensuring a smooth rollout and positive agent feedback.- Fostered strong relationships with stakeholders and external partners, which were instrumental in the rapid deployment and adoption of the new sales tool and insurance products. Show less

- Oversaw the Direct Channel's Call Center and back-office team, streamlining operations to ensure efficiency and high levels of customer satisfaction.- Delivered on ambitious non-life insurance sales plans, consistently meeting and exceeding targets across motor, household, and travel insurance lines.- Played a pivotal role in sales planning and monitoring, implementing strategies that significantly boosted sales through both Call Center and online channels.- Led the management and… Show more - Oversaw the Direct Channel's Call Center and back-office team, streamlining operations to ensure efficiency and high levels of customer satisfaction.- Delivered on ambitious non-life insurance sales plans, consistently meeting and exceeding targets across motor, household, and travel insurance lines.- Played a pivotal role in sales planning and monitoring, implementing strategies that significantly boosted sales through both Call Center and online channels.- Led the management and enhancement of the product offer, including the design and modeling of products within the sales system, adapting offerings to meet evolving market demands.- Drove the development of business applications and sales support tools, increasing sales channel efficacy and user engagement.- Defined business requirements for IT systems, ensuring technical solutions met strategic objectives and facilitated seamless operations.- Facilitated successful integrations with Generali systems for external partners via web services and API, enhancing connectivity and data exchange.- Conducted negotiations with external sales partners to establish mutually beneficial technical requirements and financial conditions.- Coordinated and managed effective CRM campaigns, leveraging customer data to drive targeted marketing efforts and sales initiatives.- Managed comprehensive SEO and SEM activities for Generali's online presence, improving visibility and customer acquisition.- Actively contributed as a member of the R&D team, leading creative meetings, conducting workshops, and managing the employee idea bank to foster innovation.- Co-creator of the 'Generali Auto' application, from initial concept to project scope, driving digital transformation within the company. Show less