At spotUmedia, my mission is clear: driving revenue for small and medium-sized businesses through precise online advertising strategies. I take a hands-on approach to guarantee tailored solutions directly impacting your bottom line. Driven by results, I thrive on a collaborative approach that accelerates both brand-building and business growth.

As a Securities Operations Associate, I processed daily cash activity for over 25+ assets, ensuring timely and accurate recording of transactions as per client requests. My exceptional time management skills enabled me to meet daily processing requirements while formulating time-sensitive cash reports.I demonstrated high adaptability by communicating effectively with clients and quickly adapting to new cash-related procedures to fulfill maximum customer satisfaction. Additionally, I managed and reconciled multiple assets simultaneously, exhibiting a high level of flexibility and adaptability.Collaboration was key to my success in this role, and I fostered strong relationships with different associates by supporting them with various issues, contributing to a more efficient workflow and increased employee engagement. Working collaboratively with team members ensuring seamless operations and optimal results.Problem-solving was a key component of my role, and I addressed various issues that arose during daily cash processing by finding creative solutions to ensure the timely completion of tasks. My strong attention to detail and commitment to quality work ensured the accuracy and completeness of reports.Overall, my experience as a Securities Operations Associate has given me the skills to thrive in a fast-paced, high-stress environment where I learned how to multi-task without diminishing the quality of service.

During my time as a barista at Costa Coffee, I developed strong interpersonal skills that allowed me to provide excellent service to a diverse range of customers. I honed my ability to work efficiently under pressure, remaining calm and focused during busy periods, which helped me to provide exceptional service and work collaboratively with my team.I quickly excelled in my role and was selected to attend the prestigious Barista Maestro training in Dublin, where I gained extensive knowledge in coffee brewing, customer service, and team management. As a Barista Maestro, I took on additional responsibilities such as ensuring that our team provided high-quality service, as well as training new hires to ensure that they possessed the necessary skills to deliver exceptional service.I took pride in mentoring new team members, teaching them the importance of attention to detail, customer service, and teamwork. I found immense satisfaction in seeing them grow and develop their own barista skills.Towards the end of my tenure, I was offered a team leader position, a testament to my hard work and dedication to the role. Although I had to decline the offer due to personal circumstances, I valued the opportunity to develop my leadership skills and contribute to the team's success.Overall, my experience at Costa Coffee provided me with valuable lessons in customer service, teamwork, and leadership, and I am proud to have been a part of such a vibrant and dedicated team.

During my first year at Costa Coffee, I gained valuable experience working in a fast-paced environment, where I learned the fundamentals of coffee-making and customer service. As a new employee, I found the job to be challenging but also incredibly rewarding.Initially starting off as a floor staff, I was responsible for maintaining the cleanliness of the cafe and ensuring that it looked welcoming for customers. As I gained more experience, I began to learn how to make various types of coffee and how to tailor each drink to the customer's preferences. With time, I became proficient in managing the different tasks of a barista, coordinating with other team members to ensure the timely delivery of orders.In addition to coffee making, I also gained experience in handling cash and managing inventory. This included ensuring that supplies were well-stocked and maintaining accurate records of sales and inventory levels.One of my biggest accomplishments during my time at Costa Coffee was the development of my interpersonal skills. I learned how to communicate effectively with a diverse range of customers and build positive relationships with them. I also learned how to work effectively under pressure, keeping a cool head even during the busiest of times. After a year of working at Costa Coffee, I took a break from the job to focus on my School Exams (Leaving Certification). However, I returned to the company a year later as a part-time Barista, and eventually became a Barista Maestro, taking on even greater responsibilities.