As a Department Director I‘m responsible for:1. Managing stakeholder relations to support business transformation 2. Actively determining new business demands and opportunities in a fast growing environment 3. Developing and executing department strategy4. Building and leading department with 100+ engineers and administrators5. Forecasting, executing and controlling department’s budget and report on expenditure6. Coaching and supporting IT Mangers/Team leaders to… Show more As a Department Director I‘m responsible for:1. Managing stakeholder relations to support business transformation 2. Actively determining new business demands and opportunities in a fast growing environment 3. Developing and executing department strategy4. Building and leading department with 100+ engineers and administrators5. Forecasting, executing and controlling department’s budget and report on expenditure6. Coaching and supporting IT Mangers/Team leaders to achieve department goals 7. Coordinating recruitment efforts to address new business demand (~30 new joiners every year) 8. Facilitating practice growth though continuous upskilling, reskilling and junior programs9. Overseeing all technology operations and evaluating them according to established goals10. Ensuring project & services execution to achieve operational goals and strategic objectives Show less

As a Business Development Manager & Transition Manager I was responsible for supporting IT Senior Executives with identifying new business opportunities, building services and transitioning them to near-shore organisation during a BPS transformation programs. This includes working during and after initial mobilization to support business process transformation and ensure that in-scope technology is providing the expected productivity / savings and target business outcomes.In this… Show more As a Business Development Manager & Transition Manager I was responsible for supporting IT Senior Executives with identifying new business opportunities, building services and transitioning them to near-shore organisation during a BPS transformation programs. This includes working during and after initial mobilization to support business process transformation and ensure that in-scope technology is providing the expected productivity / savings and target business outcomes.In this role I worked closely with management team and C-level executives to help ensure successful delivery of transformation program. Additionally I was single point of contact for all transition projects within the ET&S Infrastructure & Operations organisation.Key Responsibilities:1. Relationship / Stakeholder management - builds relationships with key Managers and C-Level executives as well as delivery teams lead that facilitates open communication and trust2. Build teams and recruit needed specialists for upcoming transitions (~80 FTE’s)3. Ensure all teams and services have proper governance in place including but not limited to: - Capacity and demand management - Escalation management - Workstream status reporting - Issue and risk management4. Transformation and Project Management: - Building Business Cases for each service/transition - Coordinate with Senior Managers and C-Level executives to align dependencies and milestones - Ensure the overall services enabled provides required savings and committed business outcomes. - Manage escalations to assign appropriate resources and inform stakeholders of progress / status - Responsible for overall financials, including providing appropriate financial inputs to Financial organisation and financial systems. Show less

- Defining IT strategy and roadmap for Staples Solutions IT infrastructure- Managing IT Infrastructure Technology department spread across European countries - Defining and maintaining budget for IT Infrastructure department (CAPEX & OPEX)- Owning/managing projects within the Infrastructure area with special focus on security aspects like systems hardening, patch and vulnerability management- Managing contracts with external vendors (BT, Vodafone, Microsoft, VMware, Red Hat… Show more - Defining IT strategy and roadmap for Staples Solutions IT infrastructure- Managing IT Infrastructure Technology department spread across European countries - Defining and maintaining budget for IT Infrastructure department (CAPEX & OPEX)- Owning/managing projects within the Infrastructure area with special focus on security aspects like systems hardening, patch and vulnerability management- Managing contracts with external vendors (BT, Vodafone, Microsoft, VMware, Red Hat etc.)- Managing stakeholder relations and expectations Show less

- Managing IT Server department- Owning/managing projects within the Server infrastructure area with special focus on security aspects like systems hardening, patch and vulnerability management- Defining IT strategy for European server infrastructure (incl. tools like Nagios/Puppets/Cloud etc.)- Defining and maintaining budget for IT Infrastructure department (CAPEX & OPEX)- Managing stakeholder relations and expectations

- Provide a support in setting up Global Shared Service located in Poland to centralize IT operations in the organisation- Building relations between business and all IT units- Managing stakeholder relations and expectations- Defining IT strategy for all Polish subsidiaries

- Managing IT Infrastructure team of ERGO Hestia- Managing IT Infrastructure Security services e.g. Access Management, Vulnerability Management, Internal Audits- Leading implementation team responsible for delivering new IT solutions as well as for maintaining of implemented systems- Cooperating with Project Managers and Service Managers

- Managing IT Infrastructure team- Designing Access Management model- Designing and implementing Vulnerability Management System for IT Infrastructure - Preparing and implementing IT concepts addressing business needs.- Planning budget for IT infrastructure- Managing and leading IT projects

- Planning, implementing and maintaining all Microsoft systems in local IT infrastructure – Windows Servers, Exchange, SQL, SCCM, SCOM, Lync- Planning, implementing and maintaining virtualization systems – MS Hyper-V, Citrix XenServer, VmWare ESX- Planning, implementing and maintaining Citrix systems – XenApp (Presentation Server), Citrix Secure Gateway, WebInterface- Planning, implementing and maintaining disk storage arrays – Dell EqualLogic, NetApp- Planning, calculating… Show more - Planning, implementing and maintaining all Microsoft systems in local IT infrastructure – Windows Servers, Exchange, SQL, SCCM, SCOM, Lync- Planning, implementing and maintaining virtualization systems – MS Hyper-V, Citrix XenServer, VmWare ESX- Planning, implementing and maintaining Citrix systems – XenApp (Presentation Server), Citrix Secure Gateway, WebInterface- Planning, implementing and maintaining disk storage arrays – Dell EqualLogic, NetApp- Planning, calculating budget and implementing new IT infrastructure concepts Show less