Sérgio Galão Email and Phone Number
Long experience in call center technical/customer service/management (for about 16 years and counting).Leader skills, responsability, hard work and team work efforts.Good capacities in human relations, communication and team work.Responsive Web Design Certification (300 hours).Computer skills in user's perspective, operating systems and Microsoft Office.Computer course and qualifications in Microsoft Office.Technical support in applications, VDIs, PCs and service consoles in order to provide customer service.Qualification and development of skills in musical production and composition, theorical and practical,with specialized hardware and software.Amateur Photography lover with basic skills (camera/smartphone).
True Talented Company
View- Website:
- linkedin.com/company/93261915/admin
- Employees:
- 8
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Financial Business Controller And Management And Human ResourcesTrue Talented CompanyOdivelas, Pt
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Financial Business ControllerTrue Talented Company Jan 2023 - PresentLisboa, Portugal
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Supervisor De Call CenterIntelcia Apr 2022 - Dec 2022Lisboa, PortugalOperational Supervisor / Manager certified in the VOZ MÓVEL retention operation, by PT Sales.Operation that provides customer support services with a view to Retention of fixed servicecustomers.User and consumer support.Technical support in applications, VDIs, PCs and service consoles in order to provide customerservice. -
Call Center Operational Supervisor / ManagerManpower Group, Pt Sales, Altice Meo, Portugal Jan 2018 - Mar 2022Lisbon Area, PortugalOperational Supervisor / Manager certified in the VOZ MÓVEL retention operation, by PT Sales.Operation that provides customer support services with a view to Retention of fixed servicecustomers.User and consumer support.Technical support in applications, VDIs, PCs and service consoles in order to provide customerservice.
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Call Center Operational Supervisor / ManagerManpowergroup, Pt Sales, Altice Meo, Portugal Jan 2017 - Dec 2017Lisbon Area, PortugalOperational Supervisor / Manager certified in the MEO INBOUND retention operation, by PT Sales.Operation that provides customer support services with a view to Retention of fixed servicecustomers.User and consumer support.Technical support in applications, VDIs, PCs and service consoles in order to provide customerservice.
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Operational Supervisor / Manager, Retention Operation, Invoicing, Billiging, Collections And CcareManpower Group, Pt Sales, Altice Meo, Portugal Feb 2013 - Dec 2016Castelo Branco Area, PortugalOperational Supervisor / Manager certified in the PNP Global retention operation, by PT Sales.Operation that provides customer support services with a view to Customer Retention PT, Invoicing,Billing and Collections.User and consumer support, customer care service.Technical support in applications, VDIs, PCs and service consoles in order to provide customerservice.
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Technical Support And Customer Care Service, Customer Retention, BillingsFlexilabor, Pt Contact, Portugal Jun 2009 - Feb 2013Castelo Branco Area, PortugalOperational Supervision / Management Functions in assisting the rendering of technical assistanceand customer support services in the operation TMN 12030 Mobile Broadband.BackOffice functions and room support in the MEO C7 retention operation.Initiation as a certified Operational Supervisor in a operation calledretention PNP Global, from PT Sales.
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Sales Operator And Customer Care ServiceGame, Ets - Multimédia Jogos E Software Lda (Portugal) Apr 2011 - Sep 2012Castelo BrancoSpecialization in video games, sales and customer care service for "GAME", in Castelo Branco,Portugal.
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Technical Support And Customer Care ServiceMyjobs, Pt Contact, Portugal Apr 2007 - Jun 2009Castelo Branco Area, PortugalProvision of technical assistance and customer support services in the Netcabo / TVcabo operation inthe PT Contact call center in Castelo Branco.Operational Supervision / Management Functions in assisting the rendering of technical assistanceand customer support services in the operation TMN 12030 Mobile Broadband.
Sérgio Galão Education Details
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Google Atelier DigitalDigital Marketing -
Responsive Web Design Certification (300 Hours) (Still In Frequency, To Complete) -
Escola Secundária Nuno ÁlvaresComputer Skills In User'S Perspective, Operating Systems And Microsoft Office
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London Institute Course - Escola Secundária Nuno Álvares, Castelo Branco (Portugal)Qualifications In Microsoft Office
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Escola Secundária Nuno ÁlvaresCientífico-Natural - Geral
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Instituto Politécnico De Castelo Branco - Escola Superior De Educação De Castelo BrancoGraduation (2 Year, 2 Semester)
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Stage, Danceplanet - PortoMusical Production Course (Hardware And Software)
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Escola Secundária Nuno ÁlvaresGraduation
Frequently Asked Questions about Sérgio Galão
What company does Sérgio Galão work for?
Sérgio Galão works for True Talented Company
What is Sérgio Galão's role at the current company?
Sérgio Galão's current role is Financial Business Controller and Management and Human Resources.
What schools did Sérgio Galão attend?
Sérgio Galão attended Google Atelier Digital, Freecodecamp, Escola Secundária Nuno Álvares, London Institute Course - Escola Secundária Nuno Álvares, Castelo Branco (Portugal), Escola Secundária Nuno Álvares, Instituto Politécnico De Castelo Branco - Escola Superior De Educação De Castelo Branco, Stage, Danceplanet - Porto, Escola Secundária Nuno Álvares.
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