Sérgio Santos

Sérgio Santos Email and Phone Number

SAP EWM Onboarding Advisor | Enhancing Logistics with AI & Machine Learning | No-Code Tools for Rapid Digital Transformation @ SAP
germany
Sérgio Santos's Location
Madrid, Community of Madrid, Spain, Spain
Sérgio Santos's Contact Details

Sérgio Santos work email

Sérgio Santos personal email

About Sérgio Santos

🌱 Throughout my career, I’ve realized that success in complex projects isn’t just about expertise—it's about connecting, adapting, and continuously evolving. Working in SAP Extended Warehouse Management (EWM) has taught me how aligning innovative technology with real business needs can transform operations, with people and processes at the core.🔧 As a stream lead in full-cycle EWM implementations across industries, I’ve seen first-hand how technology, when treated as a growth partner, can drive real change. From creating templates for multinational retailers to optimizing processes for automotive clients, I’ve found that strategic thinking, collaboration, and continuous improvement are the keys to long-term success.🌍 Having worked on projects in various countries, I’ve developed a deep appreciation for cultural diversity. This has strengthened my ability to navigate cross-cultural environments, ensuring that my approach is both respectful and effective in adapting solutions to meet local needs.🎯 In my role as an Onboarding Advisor, I empower new SAP customers and partners by equipping them with the tools and mindset needed for successful EWM projects. Through designing onboarding programs, leading webinars, and mentoring junior colleagues, I’m committed to fostering growth and building strong relationships.🚀 What drives me is working at the crossroads of technology, logistics, and human potential. I believe that embracing challenges and continuously improving are the pathways to both personal and professional growth.

Sérgio Santos's Current Company Details
SAP

Sap

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SAP EWM Onboarding Advisor | Enhancing Logistics with AI & Machine Learning | No-Code Tools for Rapid Digital Transformation
germany
Website:
sap.com
Employees:
114326
Sérgio Santos Work Experience Details
  • Sap
    Sap Senior Onboarding Advisor For Sap Ewm Solution
    Sap Oct 2023 - Present
    Madrid, Community Of Madrid, Spain
    Mission: Ensure that new SAP Extended Warehouse Management (EWM) customers and partners are properly equipped with the necessary tools for a successful implementation project.Responsibilities: - Onboarding Program Design & Implementation: Developed and implemented onboarding programs by defining relevant content, coordinating updates with key stakeholders, and aligning the program with product strategy. - Quarterly Webinars: Delivered webinars to introduce new customers and… Show more Mission: Ensure that new SAP Extended Warehouse Management (EWM) customers and partners are properly equipped with the necessary tools for a successful implementation project.Responsibilities: - Onboarding Program Design & Implementation: Developed and implemented onboarding programs by defining relevant content, coordinating updates with key stakeholders, and aligning the program with product strategy. - Quarterly Webinars: Delivered webinars to introduce new customers and partners to SAP terminology, project methodology, potential pitfalls, key project tasks, and communication channels with SAP. - Process Improvement: Continuously improved onboarding processes based on customer feedback and evolving organizational needs. - Mentoring: Guided junior colleagues through the onboarding process, providing knowledge sharing and constructive feedback on skill development to support their career growth. Show less
  • Sap
    Senior Ewm Consultant
    Sap May 2021 - Oct 2023
    Madrid, Community Of Madrid, Spain
  • Sap
    Ewm Consultant
    Sap Mar 2020 - May 2021
    Lisbon, Portugal
  • Sap
    Ewm Associate Consultant
    Sap Jan 2018 - Mar 2020
    Lisbon Area, Portugal
  • Everedge Consulting
    Sap Logistics Associate Consultant
    Everedge Consulting Jan 2017 - Dec 2017
    Lisbon Area, Portugal
    Mission: Support the successful transition from SAP WM to SAP EWM for a major Angolan retailer by ensuring a comprehensive understanding of current processes and designing future warehouse operations.Responsibilities: - Supported the Senior Consultant in Discovery and Prepare workshops to gather detailed information on existing (AS-IS) processes. - Contributed to the design of future (TO-BE) processes in alignment with business goals. - Assisted in the creation of the… Show more Mission: Support the successful transition from SAP WM to SAP EWM for a major Angolan retailer by ensuring a comprehensive understanding of current processes and designing future warehouse operations.Responsibilities: - Supported the Senior Consultant in Discovery and Prepare workshops to gather detailed information on existing (AS-IS) processes. - Contributed to the design of future (TO-BE) processes in alignment with business goals. - Assisted in the creation of the Business Blueprint, conducting fit-gap analysis to address process improvements and customization needs. Show less
  • Gefco
    Tender Center & Customer Solutions Design Responsible
    Gefco Aug 2014 - Jan 2017
    Lisbon Area, Portugal
    Mission: Provide analytical support to the Sales Network, Key Account Manager, and Corporate Tender Centre to meet the operational needs of each client.Responsibilities: - Defined key assumptions, collected, and analyzed relevant data to assess operational requirements. - Analyzed and interpreted customer-provided data to tailor solutions. - Conducted flow analysis to identify the most efficient and cost-effective transportation methods. - Calculated necessary… Show more Mission: Provide analytical support to the Sales Network, Key Account Manager, and Corporate Tender Centre to meet the operational needs of each client.Responsibilities: - Defined key assumptions, collected, and analyzed relevant data to assess operational requirements. - Analyzed and interpreted customer-provided data to tailor solutions. - Conducted flow analysis to identify the most efficient and cost-effective transportation methods. - Calculated necessary resources for executing operations. - Utilized modeling tools to optimize operational processes. - Developed pricing models for Parcels, LTL (Less Than Truckload), and FTL (Full Truckload) based on cost modeling techniques. - Prepared detailed responses to RFx (Requests for Proposals, Quotations, and Information). Show less

Sérgio Santos Skills

Logistics Supply Chain Logistics Management Supply Chain Management Transportation Warehouse Management Transportation Management Microsoft Office Kaizen Lean Manufacturing Management Warehousing Negotiation Operations Management Continuous Improvement

Sérgio Santos Education Details

Frequently Asked Questions about Sérgio Santos

What company does Sérgio Santos work for?

Sérgio Santos works for Sap

What is Sérgio Santos's role at the current company?

Sérgio Santos's current role is SAP EWM Onboarding Advisor | Enhancing Logistics with AI & Machine Learning | No-Code Tools for Rapid Digital Transformation.

What is Sérgio Santos's email address?

Sérgio Santos's email address is se****@****ail.com

What schools did Sérgio Santos attend?

Sérgio Santos attended Nova Ims Information Management School, Escola Superior Náutica Infante D. Henrique.

What are some of Sérgio Santos's interests?

Sérgio Santos has interest in Logistics, Continuous Improvement (Lean And 6 Sigma), Information Systems, Lean Six Sigma, Entrepreneurship, Supply Chain Management, Environment, Kayzen, Lean Management.

What skills is Sérgio Santos known for?

Sérgio Santos has skills like Logistics, Supply Chain, Logistics Management, Supply Chain Management, Transportation, Warehouse Management, Transportation Management, Microsoft Office, Kaizen, Lean Manufacturing, Management, Warehousing.

Who are Sérgio Santos's colleagues?

Sérgio Santos's colleagues are Kai Schlüter, Paula Kelly, Srinath Warrier, Alicia Delgado Ferreras, Chaima Ben Salem, Nicole Duffy, Divya Shanmugam.

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