Sílvia Lapa

Sílvia Lapa Email and Phone Number

Business Process Owner @ Sygnum Bank | Senior Banking Operations Specialist @ Sygnum Bank
zurich, switzerland
Sílvia Lapa's Location
Zurich, Zurich, Switzerland, Switzerland
Sílvia Lapa's Contact Details

Sílvia Lapa work email

Sílvia Lapa personal email

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About Sílvia Lapa

With over 20 years of experience in finance, I specialize in banking operations, digital assets, and process optimization. My expertise spans traditional finance, digital transformation, cryptocurrencies, and regulatory compliance. I am currently pursuing a post-graduate degree in AI for Business, enhancing my ability to integrate advanced technologies into financial operations and drive innovation.Throughout my career, I’ve managed high-impact operations in securities transfers, digital asset settlements, and compliance, leading teams to optimize workflows, improve performance, and ensure operational efficiency. I am passionate about leveraging data and automation to streamline processes and foster continuous improvement in the financial sector.I am actively seeking opportunities to contribute my expertise in financial operations, process automation, and digital asset trading to forward-thinking organizations aiming to scale and innovate.#Fintech #DigitalAssets #Cryptocurrency #AIinFinance #BankingOperations #ProcessOptimization #Trading #Blockchain #RegulatoryCompliance #Leadership #Innovation #FinancialServices #DataDriven #AIForBusiness

Sílvia Lapa's Current Company Details
Sygnum Bank

Sygnum Bank

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Business Process Owner @ Sygnum Bank | Senior Banking Operations Specialist
zurich, switzerland
Website:
sygnum.com
Employees:
83
Sílvia Lapa Work Experience Details
  • Sygnum Bank
    Business Process Owner
    Sygnum Bank Nov 2023 - Present
    Zurich, Switzerland
    As a Process Owner within banking operations team, my primary objective is to drive operational efficiency and excellence through effective process management. I am responsible for designing, implementing, and optimizing operational procedures to streamline workflows and enhance productivity. This includes identifying areas for improvement and ensuring compliance with regulatory standards. By collaborating closely with cross-functional teams, I aim to foster a culture of continuous improvement and innovation, ultimately contributing to the achievement of organizational goals and delivering exceptional results.
    View
  • Sygnum Bank
    Senior Operations Specialist
    Sygnum Bank Sep 2021 - Present
    Zurich, Switzerland
    Responsabilities: Performing technical client account openings across different systems, documents and client file management; Payments, Settlement of cryptos, ETPs, structured products, OTC Fund trading, Options; subscriptions and redemptions; Regulatory Reports; Bank Reconciliation and Clients crypto holdings; Static Data, Securities (Excel / Access); Tokenization Projects; transactions on/off blockchain; Baking/Staking rewards (XTZ, ADA, ETH2.0); Management of Bank's blockchain fee wallets; Investigation and troubleshooting ad hoc client queries
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  • Bnp Paribas
    Head Of Settlement
    Bnp Paribas 2020 - Sep 2021
    Lisbon, Portugal
    Responsibilities: Oversee teams’ operation and performance supervising securities transfers requests (SSIs exchanges, booking, settlement); Set clear team goals and KPIs; Grant that all processes are in accordance with predefined standards; Implement controls to secure the output and work permanently on processes improvement; Produce monthly reports; Manage recruits and annual evaluation; Organize the training plan; Promote a healthy and motivating work environment
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  • Bnp Paribas
    Settlement Analyst - Wealth Management
    Bnp Paribas 2018 - 2019
    Lisbon Area, Portugal
    Responsibilities: Executing stock and other securities transfers, ensuring effective adherence to procedures and company standards, responding to enquiries, verifying transactions and maintaining up-to-date records. Having regular contact with institutional clients, acting as their main point of contact for internal and external stakeholders, delivering a high quality service.
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  • Banco Popular
    Relationship Manager
    Banco Popular Sep 2004 - Dec 2016
    Lisbon Area, Portugal
    Responsibilities: Account opening administration, monitoring financial transactions, managing or sanctioning loans, mortgages, investments, and account operations, vault balancing and management and dealing with customer service ensuring compliance and security procedures are adhered to.
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  • Santander Portugal
    Business Banking Sales
    Santander Portugal Mar 2000 - 2004
    Lisbon Area, Portugal
    Responsibilities: Achieving monthly sales and revenue targets, researching the market, attending meetings with potential customers, closing sales, entering data onto the company system, creating invoices, customer support, investigating and resolving enquiries from customers.
    View
  • Bancobpi
    Administrative Clerk
    Bancobpi May 1999 - Mar 2000
    Lisbon Area, Portugal
    Responsibilities: Maintaining financial records, verifying personal and financial information, entering and updating customer data in the system, supporting banking activities and providing securities personnel with relevant financial data.
    View

Sílvia Lapa Education Details

Frequently Asked Questions about Sílvia Lapa

What company does Sílvia Lapa work for?

Sílvia Lapa works for Sygnum Bank

What is Sílvia Lapa's role at the current company?

Sílvia Lapa's current role is Business Process Owner @ Sygnum Bank | Senior Banking Operations Specialist.

What is Sílvia Lapa's email address?

Sílvia Lapa's email address is si****@****num.com

What schools did Sílvia Lapa attend?

Sílvia Lapa attended Nova School Of Business And Economics, Iseg - Lisbon School Of Economics & Management, Iseg - Lisbon School Of Economics & Management, Mestre, Formação E Consultadoria Lda, Cambridge School Portugal.

Who are Sílvia Lapa's colleagues?

Sílvia Lapa's colleagues are Sivacoumar Tendayoudabany, Eugene Toh, Miguel Perello Garcia, Juan Carlos Largo Castellà, Joël Lumignon, Daniel Michaud-Payet, Laila Alam.

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