Information Technology Support Specialist
Current》Image and configure new laptops and desktops for end users, guaranteeing top performance and compliance with company standards; install and update computer software and systems.》Administer SCCM for software deployment, device imaged and system updates.》Analyze, troubleshoot, and evaluate technology issues; resolve issues and mitigate risks to maintain system security controls.》Sanitize and wipe data from unused systems to prevent unauthorized access, maintaining adherence to organizational security policies.》Manage group policy settings to enforce security policies and enhance user experience.》Monitor hardware, software, and system performance metrics.