Brian Hare Email & Phone Number

Bedminster, Nj, Us

Bedminster, Nj, Us

West Conshohocken, Pa, Us

Technology consulting company offering executive level technical strategy and roadmap development, assessment, and execution services for national and international brands.

Pittsburgh, Pennsylvania, Us

Accountable for P&L of Enrollment, Billing, and Accounts Receivable products of the Enterprise Health Solution Platform, as well as Testing and Quality for entire HM Health Solutions platform. Managed $35M budget; staff 300 to 425.Quality Transformation• Reduced platform defects by 75% by leveraging ITIL standard frameworks to achieve sustained improvement. • Eliminated 97% of individual billing errors and 75% of group billing errors through a focused Six Sigma initiative. These quality improvements allowed for a 40% reduction in the size of the staff supporting the operations of these products. Organizational/Culture Change• Established a quality program and improved all defined measures between 23% to 78%. • Established a Leadership Development Program for Directors, Managers, and Vice Presidents in the Platform and Technology unit. Managed quarterly sessions to improve leadership skills and drive individual development programs.

Pittsburgh, Pennsylvania, Us

Led the transition of IT Security and Infrastructure Services to an IT Managed Services structure, managing service delivery and client relationships, and leading the transformation of the End User Computing division. Annual budget $12M; staff 90.Strategic Initiatives• Drove strategy development across multiple divisions of Infrastructure and Security Services, leading the elimination of duplicative technologies, renegotiation of key vendor contracts, and the identification of opportunities to leverage market vendors to realize ~$15M in total savings.• Transformed the End User Computing division, improving service levels and client satisfaction while removing nearly $1M in costs annually.• Managed client relationships with Allegheny Health Network, Gateway, and HVHC/Davis Vision/Visionworks to deliver infrastructure and security services. • Established a Services Catalog, bench-marked all services against market price, and led the alignment of internal costs by engaging with service owners to identify and remove expense through renegotiating vendor contracts, consolidating technologies, and more effectively leveraging staff resources. Organizational/Culture Change• Led the development and rollout of a unit-wide quality improvement initiative, which resulted in significantly improved client outcomes. This program resulted in increases in the quality and resiliency of the infrastructure and security services to provide a better experience for all HMHS Clients. • Led the Leadership Development Program for Directors, Managers, and Team Managers in the Infrastructure and Security unit.

Pittsburgh, Pennsylvania, Us

Led Application Architecture, Project and Program Management, Audit and Compliance, and User Experience Design for two national brands, United Concordia and HM Insurance Group. Annual budget >$8M; staff 45. • Earned Pittsburgh Technology Award for development of Chomper Chums mobile app. Drove the introduction and industrialization of User Experience Design at United Concordia and HM Insurance Group. Delivered updated web presence for HM Insurance Group (www.hmig.com), United Concordia Dental (www.ucci.com), and Davis Vision (www.davisvision.com).• Led the development of business cases for large-scale technology uplifts for both United Concordia and HVHS/Davis Vision that resulted in board approval of $45M and $36M respectively.• Obtained the Department of Defense NIST certification and an ATO (authorization to operate) in support of United Concordia’s ADDP (Active Duty Dental Program) contract.

Carnegie Bosch Leadership Development Program

Bachelor Of Arts, Communications And Music