Thibault Chays Email & Phone Number

Bordeaux, Fr

Greater Nice Metropolitan Area

Secure and compliant collaborative platform for the finance industryActivities:- Construction of the product roadmap and coordination with other Product Managers to mitigate dependencies- Collaboration with the Engineering team, Design, Account Managers, Architects, Sales and Marketing- Promotion of the developed products - served as knowledge focal point (both internal and external demos, presentations)- Definition of metrics on Domo to track products usage helping prioritizing activities and optimizing the products definition in an incremental and agile manner across multiple threads of solutions- Preparation of users interviews in partnership with UX Researchers and UX Designers for the Product Discovery- Technical Writing: guides and products documentation helping customers to build their extensions (APIs and Messages reference - https://docs.developers.symphony.com)- Worked in an Agile Scrum methodology as Product Owner (PO) of a team of up to 13 engineers (4 FE, 7 BE, 2 QA)

Greater Nice Metropolitan Area

Scope Federation: integration with other external messaging platforms (i.e. WhatsApp, WeChat, LINE)- Provision of a simple user experience, ensuring compliant communication and flexibility for our Federation users, allowing them to collaborate while on Symphony with their contacts via any external messaging platform of their choice- Contact Management vision (with private visibility rules) with regards to the shared Directory that differentiates Symphony (shared amongst all financing customers)- integration of the Federation micro-service with other main components of the Symphony platform (main Back-End, mobile, Desktop Application, Key Manager for encryption)--> Outcome:from 02/2023 to 07/2024: Increase in the number of messages exchanged with Federation contacts by 328%; increase in the number of active users by 68%; increase in the number of active contacts by 303%

Greater Nice Metropolitan Area

Scope Developer Experience: Public APIs and tools for the extensibility of Symphony platform- Defined/maintained tools such as 100+ public endpoints on 5 APIs, a Front-End library of interactive components, a messaging tag-based language, and SDKs for the customer's developers to extend the platform easily via apps & chatbots- Introduced a new Long Term Support strategy for the encryption agent that is deployed on the customers premise (adapting to security constraints, CI/CD, backward compatibility) for a more efficient support and a clearer communication--> Outcome:- 49% increase in active bots over 2.5 years bringing the total to 1167 (bots sending at least 1 message/month)- from 10/2021 to 10/2022: 354% increase in unique visitors to the Apps Marketplace / the ratio of bot vs. users messages grew from 10 to 14% / 47% increase in user interaction with bot forms

Nice Area, France

Consultant- Mission for Amadeus IT Group as an Implementation Project Manager of IT solutions for merchandising purpose- Mission for Symphony as Product Manager

Nice Area, France

Amadeus: IT provider for the travelling industry (inventories, prices, etc.)- Led various projects consisting in the setup of a UI/tool enabling airlines to better and more easily manage their merchandising campaigns (Altéa Anytime Merchandising) – customer facing position- Projects of 3-6 months; airlines up to 10M Boarded Passengers/year (AirCanada, Croatia Airlines, Ural Airlines)- Participated to the product definition – involved with Product Managers for scoping/business requirements analysis & with Product Definition Analysts (Engineering) for technical solutioning- International environment: customers from Russia, Croatia, Taiwan, Canada / co-workers from all around the globe1. Project Management- Coordinated the customer functional team with internal R&D teams, Product, and Account/ProgramManagers- Ensured project milestones are met; Performed final sign-off prior to implementation in production- Provided formal implementation status via weekly status meetings, KPIs- Validated scoping documents; delivered kick-off, schedule, user guides, weekly status reports, weeklyminutes, cutover window plan, closure report2. Product Management, Quality, Industrialization- Helped with customer needs analysis, scoping sessions, solutioning with Product Managers/Engineering- Improved internal processes: participated to the creation of implementation roadmap of new products in development, identified & documented changes3. Implementation- Defined the overall migration strategy for the customer - took end-to-end responsibility- Performed necessary tests (sanity checks) on the customized solution before delivery to the customer- Executed Cutover Rehearsals and Production Cutover4. Functional Support- Provided functional expertise and assistance, took part of customer training, organized the testing- Identified, assessed, and solved implementation showstoppers- Provided support to the customer to prepare deployment documented in Cutover Window Plan

Paris, France

Autoentrepreneur statusMission accomplished for the French Sports Ministry between January and August 2018:- IT diagnostic and its use in the High-Performance Sport- Integrated into new working networks, identified ecosystem actors, their position & needs, discussed about their roles and objectives, reported their limits- Delivered a situational analysis, benchmark, and propositions to improve the investments efficiency

Milan, Lombardie, Italie

- Title: Calculation of the ideal number of football players in a professional squad- Budget optimization for professional clubs (use case on TFC); adopted a data-driven approach: historical event data on football games via SportMonks APIs; construction of a decision-tree streamlining a player’s acquisition- Approach combining risk management (FMECA) and statistical learning (linear & logistic regressions on R)

San Francisco, California

Part of Orange Digital Ventures: corporate venture capital fund for early stage startups – founded in 02/151. Networking- New fund in the venture capital ecosystem: main objectives of learning from the industry, knowing the startups from the Bay Area, and advertising Orange as a venture fund in the ecosystem- Meeting startups across multiple verticals, via demo days, participation & organization ofevents, seminars2. Technology expertise, and strategy- Technology trends: analysis of their possible impact on Orange future business needs/opportunities- Analysis of startups: team, product &/or business models, patents, vision, technology used – risks analysis3. Deliverables- Benchmark, deal sourcing, due diligence, investment memos, market research- Reports and investments propositions to Management in France and USA--> Outcome:- Establishment of a research in virtual reality which led to a participation in a $25M deal in WeVR

Montevideo, Uruguay

Football club part of Uruguayan football first division (XXth century champion, IFFHS)- Design assistant, partnerships offers, external communication--> Outcome:- Established a partnership with Rexona (Unilever) through a Twitter campaign contributing to the 26% increase of Twitter followers' growth

Montevideo, Uruguay

- Cashflow- Accountings

Montevideo, Uruguay

Marketing consulting firm for retail sector in Uruguay1. Tasks for the firm development- Created web presence including launching Twitter, LinkedIn & webpage- Participated to events to advertise the company’s actions and meet with potential clients- Developed internal information sharing: newspapers monitoring, retail industry perceptual mapping, etc.2. Missions- Prepared meetings with clients – market analysis, customer potential business needs & strategy analysis- Gathered customers’ business requirements – short/medium/long-term solutioning--> Outcome:- CRM audit for Montevideo Shopping (270,000+ clients registered) resulting in 41% data correction enabling better target market management

Région De Paris, France

Thoughtleadership conferences at École Centrale Paris- 2 conferences with more than 300 students attending- Launched live streaming enabling students from multiple continents to participate

Master'S Degree, Engineering

Activities and Societies: - Soccer team's co-president and co-captain - Symposium treasurer and co-founder- One of France’s leading.

Master'S Degree, Management Engineering

- Double Degree in Management Engineering - “Digital Business & Market Innovation“. - Background: applied statistics, revenue (yield).

Preparation For French "Grandes Écoles", Mpsi/Psi*

- 2-year university level preparation for the highly selective entrance exams for the French "Grandes Écoles" - Key subjects.

High School Diploma (Baccalauréat S), Science, High Honors

Brigitte Sauzay Exchange Program

3 months High-School exchange