 Manage three rental units in the greater Pittsburgh area Advertise apartments for rent; organize and oversee open house Screen tenants through interviews and background checks Prepare and administer leases and maintain accurate records  Work with tenants when issues arise and provide resolutions Perform repairs and renovation required and hire companies for maintenance requests Prepare and proofread real estate documents

 Successfully developed and created an outside durable medical sales department responsible for introducing products to potential customers at senior apartment buildings, nursing homes, assisted living facilities, community centers, and individual residences.  Durable medical equipment and diabetic shoe provider for 50+ buildings in Allegheny and Westmoreland County including UPMC diabetic support groups, Presbyterian Senior Care, CMS Housing, and the Pittsburgh Housing Authority.  Initiated the sales process by scheduling appointments, making initial presentations, and maintaining account relationships.  Generated new business throughout Allegheny, Westmoreland, and Butler Counties through cold calling from an existing database, referrals, and meeting with potential and former clients.  Showcased and demonstrated products by setting up booths at health fairs and trade shows  Established effective relationships with hospital leaders, physicians, nurses, physical therapists, and community organizations in support of the patient.  Gave presentations to large and small groups regarding healthcare education, insurance qualifications and products and services.  Collaborated with physicians, nurses and healthcare treatment team creating plans of action for their patients.

 Responsible for leadership, management, and supervision of store operations of 15 rental/retail locations throughout Pennsylvania and Ohio.  Conducted store visits to ensure compliance, provide ongoing training and feedback on store operations.  Monitored competitor activity and communicated recommendations to regional manager.  Conducted training presentations to store managers and recruits. Used various revenue reports to review, monitor, and analyze profitability and performance of each store within the district.  Met and exceeded store financial projections and maximized revenue opportunities by analyzing financial reports to identify business trends, by breaking down daily revenue.

 Effectively analyzed and set operating budgets and revenue goals.  Maintained a high level of operational excellence including, but not limited to, store appearance, loss prevention, cash handling, inventory control, and visual merchandising.  Delivered a high level of operational excellence including store appearance, loss prevention, cash handling, inventory control, visual merchandising, and safety and security of people and assets.  Selected top talent through active recruitment, interviewing, hiring, retention, and development of employees.  Ensured that all merchandise was presented according to established practices; utilized merchandise fixtures properly including presentation, product pricing and signage.  Responsible for total budget of the outside sales operations, sales generation, cost and expense control.  Controlled inventory by monitoring and managing product allocation and distribution.  Monitored controllable expenses such as payroll, utilities, and supplies.  Assisted customers by identifying and analyzing their needs to ensure high customer satisfaction, growth, and retention of business.  Successfully built relationships with store partners and the community.  Created marketing strategies resulting in the launch of the Movie Value Pass program. Awards/Recognition: Awarded Certificate of Achievement for Best Labor Management and Achievement for Partner Retention.  Improved low performing store to receiving recognition as ‘Best Store in District’ .  Devised loss control and inventory control strategies that cut shrink by more than half, from 6.69% to 2.8%, setting a record for the store and district.