• Code COBOL/DB2 programs/enhancements for banking/clearing requirements• Code/resolve JCL scripts/issues to process workload• Receive/Sort Data Warehouse inputs for specific customer criteria• Set up on-demand requests through Remedy, CA-Scheduler• Monitor requested processes through completion• Manage defect tracking and development/resolution ServiceNow• Report knowledge transfer and project work status

• Utilize Lotus-based system to fulfill external customer/partner requests for access to PHEAA systems• Use TSO/ISPF/JCL and RACF command line/batch jobs to create/delete user id’s, groups etc.• Add/Remove users from DB2 tables/subsystems access• Address user password/access issues• Some Active Directory/Peoplesoft interface to on board and terminate accounts

• Write and test COBOL/DB2(SQL)/JCL programs and enhancements in a mainframe Teradata environment for dental claims/billing• Strengthen security across all test DB2 environments via Endevor package administration and RACF• Write SPUFI SELECTs/SORTs to create test data• Track tasks in RTC (Rational Team Concert)

Monitor SARA queue and fulfill access requests across Active Directory and multi-Sysplex z/OS environmentUtilize RACF to grant or remove accesses to resources, add users to groups or create groups

Monitor ServiceNow queue and fulfill requests across distributed and mainframe multi-Sysplex z/OS environmentEffect requests in Tivoli Workload Scheduler software across LPARs as well as distributed environments

Monitor/Address a single OS390 Mainframe environment, distributed Control-M schedules and VMware vSphere console issuesTivoli Integrated Portal and BMC Footprints ticketing

Provide technical support for Electronic Data Transfers systems in both UNIX R11 Autosys and IBM Mainframe platformsUtilize FTP and Connect: Direct, JCL, OPC scheduler and PGP mainframe encryption tool

Monitor nightly batch schedules of Java batch jobs Oracle SQL Developer, XML, Quartz Scheduler, Cron expressions and Jira defect tracking MS Office suite for reporting

Code web pages in ASP.NET, VB and C#.NET using Visual Studio 2012Maintain versioning with Team Foundation Server

Operations overnight monitoring and issue resolution in multi-Sysplex z/OS mainframe environmentMaintain multi-Vendor Virtual Tape Mgmt Systems

Created web pages/windows forms in ASP.NET with VB.NET code using SQL Server 2008 databases, stored procedures for inserting, updating and deleting rows including page to track releases by WebSphere cell Code enhancements and maintenance to CLIST/REXX menu driven, in house Migration tool (CIRF)Migrate web applications to Unix, Linux, Solaris and z/OS servers and configure sameWrite SYNCSORT/COBOL adhoc programs to produce reports per user requestExtensive JCL, CLIST, REXX and IBM utilities, DB2 Modules/Plans/Packages Binds CyberFusion needed PDS libraries and members to appropriate systemsUNIX emulators in mainframe environments and WebSphere Admin Console to set cluster/cell values for WebSphere7 parameters on web applications implementationsConvert Assembler module/s to COBOL

Created Action Items database and web page application in .NET environment with ASP.NET and VB.NET front-end and SQL Server back-end including SQL stored procedures for inserting, updating and deleting rows in accordance with process automation efforts Coordinated change management for weekly production application releases activities Generated automation requirements between HP Service Center (CAPRS) and DIET/CMRCB release processes Performed analysis to create UML models of change configuration candidate processes for automation utilizing ITIL, SOA and Cloud Computing principals

Monitor/address IRS batch production systems in UNISYS mainframe environment via SDSF, OMEGAMON monitoring toolsRCA and Control-M schedule modifications and restarts to ensure proper cycle set up and processingDocument problem tickets in HP Service Center tickets and include issue/resolution in knowledge base for future issue occurrences

Performed requirements and functional specifications analysis as tasked, creating test suites Provided Manual, Unit, Integration, Regression and System testing of the Medicare Advantage (Part-D prescription drug benefit) system in a multi-platform environment utilizing COBOL/JCL/DB2/Java/MQ. Tested Web based front-end of integrated Beneficiary Claims system with co-contractor Northrup Grumman on their MBD (Medicare Beneficiary Database) resolving encountered issues through back end research on its DB2 tablesWorked with developers and other functional areas to modify and implement solutions Wrote SPUFI, QMF and BMC Utility/DB2 SQL queries for data research and test evidence documentation Utilized Lotus Notes/Doors for email, problem tickets, Action Item updates and Project information Mentored new testers and provided off hours support as needed. Handled monthly batch reports execution

Coded and tested enhancements to online CICS programs for the Purchase and Inventory Control System (ADPICS) and Accounting/Reporting System (R*STARS). INTERTEST to step through and debug CICS codeCoded Cobol II host programs with embedded SQL execution blocks accessing DB2 tables and stored procedures Coded JCL/PROCs for new development as well as needed changes in support of nightly batch production cyclesProvided 24-hour coverage support for same on a rotating basisMet with functional testing personnel in support of systems and other testing efforts Participated in weekly status meetings with other technical team members

Quickly and accurately resolved batch abends for 11 clients in 6 data centers nationwide Documented all problems and resolutions in VMS environment ticket tracking system Coded Cobol II program enhancements on the fly using Endevor to maintain version control Participated in follow up QA sessions for changes verifying conformity to outlined SDLC standards Produced weekly status reports using Microsoft Office productivity suite Processed cartridge tape backups in mainframe environment, responded to operator console alerts, un/loading cartridges and packed tapes for offsite delivery

Supervised three technical operations analysts in resolving batch production failures in a mainframe MVS TSO/ISPF environment within limited batch time window ensuring CICS and DB2 online systems on time availability Created and modified batch and Autosys schedules to resolve conflicts and process efficiently Maintained storage availability for DASD and tape storage Documented and maintained problem tickets/logs and knowledge databases

Created/modified production jobs schedules and applications in the production environment via TWS/OPC/CA-11 and AutosysSet up future date environments using Xpediter/Xchange to support Y2K testingMaintained Procedures, JCL and Y2K Load librariesStarted CICS regions and DB2 subsystems for testing/production environments enabling/disabling CICS/DB2 resources

Taught Fundamental Data Processing and Programming Concepts (1st of 6 courses) Taught Command Level CICS (4th of 6 courses) Administered and graded tests and assignments Provided assistance in computer lab environment to students

Wrote COBOL programs, SYNCSORT/DFSORT and needed JCL to produce Sales Compensation/Reconciliation reports based on user requirements Provided production support of batch mainframe processes Produced outage tickets with detailed documentation of job failures and resolutions in ticket tracking system

Resolved batch production job failures to meet batch deadlines and documented same via VM Coded corrections to JCL and FTP, BDT and NDM transmissions parameters as needed Modified production batch schedule as needed via TWS/OPC (CA-11, CA-7) Monitored system performance using SDSF and OMEGAMON Varied DASD on or offline to meet usage needsAdded tape storage by scratching eligible volumesTerminated contending DB2 utilities. Used UNIX job scheduling system Autosys for some job schedules

Modified SAS and wrote COBOL programs to track problematic batch jobs Isolated chronic job failures and offered permanent solutions to developersOptimized VSAM file definitions Reviewed DASD and tape storage usage by scratching tapes and adding DASD as neededConducted daily meetings addressing previous night's failures assigning problem ownership Updated problem tickets/logs in INFOMAN

As a SWAT (System Wide Action Team) analyst, supported all batch production processes to meet online windows in cooperation with data center operations personnel using OPC (CA-11 and CA-7; scheduling software) and technical troubleshooting acumenCorrected batch process abnormal terminations including JCL overrides to stored procedures, track and resolve transmission deficiencies, allocate GDG and VSAM files on the fly using IBM utilities and create backup VSAM files prior to data alterations facilitating process through putAddress resource access issues through RACF and ACF2 Opened/updated/resolved problem tickets to document outages and resolutions using INFOMAN ticketing

Installed, standardized and maintained vendor OMNI 401K record keeping package (Dyatron)Coded and tested enhancements to same including creating test data. Created disaster recovery procedures for major VSAM filesCoded ad-hoc programs to create reports addressing user requirements via COBOL, DYL280 and EZTrieve Provided 24-hour on-call support for nightly batch processesCreated 1099 tax tapes fulfilling governmental requirements