• Facilitate and support all scrum ceremonies: Teams working Agreement, Program Increment (PI) events, Sprint planning, Daily Standup, Backlog Refinement, Sprint Review, and sprint Retrospective to realize full team involvement.• Establish and maintain internal and external communication and relationships across areas, divisions, outside vendors, and other teams, providing timely updates.• Work with RTE, Product Management, and other Scrum Masters in events like PI planning, Scrum of Scrums (SOS), and ART sync ceremonies to ensure all the teams on ART are on the same page and to grow within the role.• Support Product Owners in applying the Scrum framework and Agile principles like Refining and Prioritizing the product backlog, sprint backlog and Releases, setting sprint goals and supporting Development teams in their pursuit of doing everything to delight customers.• Building a trusting and safe environment where problems can be raised without fear of blame, retribution or being judged, but with emphasis on healing and problem solving• Lead collaborative discussions, Value- Driven decisions making, and problem-solving/conflict resolutions for teams.• Support teams using servant leadership (serving by example).• Communicate team-owned metrics and weekly team updates to key stakeholders.• Guide teams to get the most out of self-organization and cross-functional skill set to fill the international gaps left in the Scrum framework.• Helping teams Proactively identify impediments and guide them to remove the impediments from root cause.

• Effectively guided Scrum and Kanban teams.• Creating working agreements, establishing and helping the teams by all means to achieve their Sprint Goals• Facilitated retrospectives using Agile games• Guiding teams through sprint planning, daily stand-ups, sprint review and sprint retrospective.• Coached the PO on how to use story mapping, linking dependencies, Agile maturity assessments.• Educate and coach the teams on usage of Jira & Confluence tools• Reflecting and radiating the metrics like burn down chart progress, quality, and velocity continuously to the team and various stakeholders• Prepared various dashboards in Jira using advanced JQL & Filters• Ensured INVEST criteria is met for all the user stories in backlog• Ensured the teams are adhering to the DOR and DOD criteria• Facilitate continuous improvement initiatives and process reviews.• Exhibit confidence and an extensive knowledge of emerging industry practices when solving business problems.• Transitioned teams from waterfall to Scrum and Kanban• Exhibit confidence and an extensive knowledge of emerging industry practices when solving business problems• Work closely with DevOps team to make sure cloud environment is ready for deployment

• Supporting 2 teams whose Resources are both Remote and co-located, offshore and onshore that were working on an application to build Censors Using Bluetooth to monitor rotating equipment like fans, motors, blowers etc. in Industrial Air conditioning and Heating systems and to generate an alert in case of any malfunction or predicted malfunction.• Leading the Scrum Team in using Agile methodology and scrum practices.• Coaching the team members in self-management and cross-functionality.• Ensuring that all Scrum ceremonies take place and are positive, productive, and kept within the timebox.• Mentor Scrum Teams in the Agile framework.• Remove impediments and coach the Scrum Team on removing impediments• Helping the Product Owner, Scrum Team, and other Stakeholders to achieve customer satisfaction• Proactively identify and eliminate roadblocks through process and workflow improvements.• Manage scope, goals, and timeline.

▪ Install and configure software and computer systems.▪ Troubleshoot and resolve issues with software or hardware.▪ Walk colleagues or clients through steps to help them resolve their technical problems.▪ Maintain procedures and reports that provide technical support to the entire organization.▪ Support an organization's local area network (LAN), wide area network (WAN), customer networks, Intranet and Internet and other data communications systems or a segment of a network system.▪ Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.▪ Resolve issues or escalate appropriately through support chain.▪ Daily interaction with employees at various levels within the organization.▪ Perform system maintenance on both hardware and software; evaluate, test and integrate upgrades.▪ Document all work performed on current and new systems by describing all relevant factors.▪ Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability.▪ Proactively identify risks in the network and develop a plan to mitigate them.▪ Perform data backups and disaster recovery operations.▪ Plan, coordinate, and implement network security measures in order to protect data, software, and hardware.▪ Perform routine network start up and shutdown procedures and maintain control records.▪ Review user requests for upgrades or additions to the network to assess impact on network performance and provide advice and guidance on the most practical technical approach to meeting user requirements.