• Prepare statistical analysis, metrics, and data modeling for various compensation structures and programs• Perform external benchmarking/job evaluations, prepare analysis and presentations to client groups• Assist in the administration of the global year-end process, including salary and short-term incentive components• Assist with the development of processes that align with desired configurations in HR technology (Oracle/Workday).• Administer out-of-cycle compensation reviews as required• Assist in the development and planning of organization-wide compensation programs and policies• Assist the HR Business Partners in developing salary recommendations for internal promotions, market adjustments, and internal transfers• Review incoming job descriptions for consistency and adherence to guidelines• Work with total rewards leadership to develop training tools, and educate employees on all areas of compensation, including market analysis, administration, policy interpretation, and internal equity• Make cohesive recommendations to drive process improvements in order to advance compensation workflows and program delivery• Perform various research and analyses to determine market competitiveness of compensation programs or to ensure compliance with current legal regulations

• Assist Field Sales Reps with receiving Sales commission by performing audits and liaising directly with Compensation Administration• Provide Sales Credit reporting via Excel and PowerPoint to Senior Management• Serve as Point of Contact for NetSuite Sales Referrals, SPIF and TBH approvals, and Teaming Agreements• Create PowerPoint presentations for Regional Leads to present to Global Sales Teams• Develop programs to incentivize Sales teams and provide tools necessary for success• Conduct process specific training sessions with Global Operations Teams

• Administer timely and accurate incentive payments while mitigating risk exposure through process standardization and automation.• Execute incentive administration models (Process, Systems, Service) Technical setup of Oracle Incentive Compensation (OIC) and custom developed Enterprise Compensation Application (ECA)• Calculate incentive based commission & bonus payments• Payment review, approval, and submission to HR• Process sales credit and cost center revenue adjustments• Validate and register Teaming Agreements• Enforce the Compensation Terms & Conditions• Prepare sales achievement reporting• Serve as the first point of contact for sales compensation inquiries

• Supervise and assist Migration Analysts in performing various migration calculations across multiple lines of business, including but not limited to, Oracle E-Business, Peoplesoft, JD Edwards, Siebel, Agile, and Global Business Unit (GBU)• Serve as Migrations Contact for GBU and Agile• Work closely with other groups including Legal, Deal Management, Revenue Recognition, and License and Support Sales to research & resolve migration issues• Assist License and Support Sales in structuring migration options that best fit the customer’s needs • Prepare migration calculations in accordance with current policies and Revenue Recognition guidelines• Conduct process specific migration training sessions to designated groups within Oracle• Research and interpret historical ordering documents, amendments, support renewals, purchase orders, and invoices to obtain information required for migration completion• Serve as Project Lead for several initiatives including quarterly Ernst & Young audits and the License Management Services (LMS) Migrations review process

• Reviewed and processed software license orders, first year support orders, and technical support renewals • Oversaw and implemented training sessions for new departmental employees• Assisted License and Support Sales Representatives with customer service issues• Supervised workload and daily distribution of various orders for all Order Specialists• Heavy interaction with Support Sales, Accounts Receivables, Collections, and Product Release Groups

• Provide excellent customer service on a variety of telephone inquiries in a fast paced, team oriented call center environment• Research inquiries and provide appropriate feedback including company policies, IRS regulations, and compliance requirements• Review, prepare, input, and verify customer requests through the use of multiple computer applications while monitoring all time-sensitive monetary transactions• Discuss company fund information, current market conditions, and industry regulations with clients• Learn and apply department policies, procedures, and requirements• Series 6 License obtained in 1999