Tiffany Mazyck Email & Phone Number

New York City Metropolitan Area

• Oversee all processes, operations and staff of the Plant Operations Department of Saint Margaret’s House, a facility for older adults and people with disabilities.
• Supervise activities of security and maintenance personnel.
• Assure the facility meets and follows city, state and federal guidelines, standards, and codes.
• Maintain knowledge of and confirm all necessary certifications and licenses are up to date and properly displayed.
• Design and implement annual departmental goals and maintain departmental budget.
• Maintain and update departmental policies, procedures, files and all other documentation.

• Work to create awareness of diversity at all levels of long-term care leadership
• Support members in identifying barriers and finding solutions to ensure diversity, equity, and inclusion
• Drive organizations to sustain a more dynamic, productive, and diverse organizational culture

New York City Metropolitan Area

• Managed preparation for vacant units.
• Conducted inspections to determine the scope of work for vacant units.
• Prepped apartments for annual inspections.
• Accompanied inspectors during visits to buildings throughout the portfolio.
• Worked with property manager and vendors to ensure timely completion of work.
• Worked with residents to resolve issues in apartments.

• Provided front desk support by answering and routing all phone calls to appropriate parties.
• Wrote work orders and prioritized work according to the severity of the issue reported.
• Dispatched maintenance technicians to perform work as necessary.
• Used maintenance software to track and closeout work orders and run reports.
• Assigned work to vendors.
• Provided excellent customer service.

Bachelor Of Science - Bs, Health/Health Care Administration/Management

Certificate, Organizational Leadership

Associate Of Arts And Sciences (Aas), Individual Studies