* Leading Quality Team members – Empowerment of team and aligningthe activities towards to achieve company goals & guiding team through dailymorning meetings, creating the learning atmosphere through challenging scope ofwork• Customer complaint resolution – Achieved and sustained Zero CLR byproactive measures. Ensuring time lines of CAR, Monitoring CAPA effectiveness,Customer portal updation & closure timely, Review the risk analysis• Leading Quality Improvement projects in plant – 9 Projects per year by CrossFictional Teams – Identifying the projects based on Data analysis of previous 6months through PDPM approach, engaging the teams with details with proper actionplan to complete the projects, Facilitating the team by guiding on QC tools, DOE, MRA & providingthe resources and reviewing the projects and present to the top management. • Proactive customer visits – Coordinating with the customer & visit customerwith structured agenda to identify the latent needs of the customer and initiateactions to attain customer delightfulness & collaborative spirit• TQM Audits & Quality Culture Enhancement – Conducting internal TQMAudits, Conducting training programs to internal team members, Preparing PlantTQM MIS and ensuring TQM practices in all departments as a culture in order toachieve goals Process Audit & Product AuditPPAP Audits / New Product development:PFMEA Review:Releasing the annual PFMEA review calendar, FacilitatingPFMEA reviews by plant CFT in need of time (CLR, IPR etc), Reviewing outcome,Projects progress in order to reduce SOD ratings and improve process robustnessPoka-yoke effectiveness AuditIn-process rejection analysis and ImprovementsProcess capability improvement & monitoring, Lay-out inspection, Customer AuditsQuality Management System Audits (IATF16949)Process / Product re-validation, Supplier quality performance monitoring and development:

Qualified internal auditor for ISO9001:2000, TS16949:2002 and ISO14001:2004.• Succeeded in playing the lead role for the implementation and Certification ofTS16949:2002 in the organization.• Succeeded in playing the lead role for the implementation and Certification ofISO14001:2004 in the organization.• Contributing in the KAIZEN and given savings by 20 lacs/annum that is Processmodification in melting from Iron Oxide refining to Carbon refining.• Succeeded in participating and passing Spectro Laboratory in CTS Proficiency testfor NVLAP certificate three times continuously.• As a member in Quality Circle, Reduced WIP and yield loss in process andestablished the standardized practice of monitoring and maintaining WIP.* In process inspection in every stage• Incoming material inspection• Process & Product Audit• Process capability improvements• New product development activities• PFMEA Review & improvements• Calibration / MSA• Internal Quality System Audits & PNN (Product Non Conformance) & resolving• Customer complaint handling• Core team member for the implementation of TS16949:2002 andISO14001:2004 throughout the organization• Training operators on quality requirements• Melt chemical analysis• Validation & Approval of Optical Emission Spectroscope• Process / Product re-validation• Supplier quality performance monitoring and development