T. Roberts Email and Phone Number

Assisting and helping individuals from all levels and walks of life.

Over the road truck driverRefrigerated Units

Gained the knowledge and experience to drive tractor trailers.

• Wired & Installed automatic people counters on the Ft. Worth Transit System• Utilized blueprints, wiring diagrams and manufacturer’s installation manuals to complete assigned project• Ensured all devices worked according to schematics and electrical code• Ran computer cables, connected computer jacks and plugs and test for adequate operation

AT&T Premise Technician· Installation of cable, wi fi and Voip (Voice Over IP)· Customer Service friendly· Maintenance existing cable and internet srvcs.· Proven ability to convey a positive attitude to both clients and co-workers.· Organized in overseeing day-to-day operations, working with people at all levels of an organization.· Skilled in running sophisticated software programs· Qualified experience in communications, Office administration/support, computer operations and customer relations.· Creative in approaches with the ability to be adaptable and flexible

•Provided verbal or written status reports to project teams, management, subcontractors, customers and owners.•Inspected installation sites and study work orders, building plans and installation manuals to determine material and installation procedures.•Maintained 100% accountability on over $250,000 of equipment and supplies.Work with a project team, overseeing the development of security systems for the protection of facilities, personnel, data and assets. Using a combination of management skills and specific security system knowledge, they coordinate the security project through its progressive stages, with the goal of project completion within specified time and budget constraints

• Participated as an active member of the engagement delivery team while expanding my R&R (Risk & Resiliency) subject matter knowledge and participated in the development and expansion of the practice.• Participated on engagement delivery teams and provided technical assistance, research, and solutions towards successful IT improvement programs in collaboration with clients.• Built and developed trusted relationships with clients, and worked internally across EY advisory teams to help bring clients the most comprehensive, end-to-end business and IT transformation services to effectively address their business challenges.• Collaborated with other members of their engagement teams to deliver engagement programs per statements of work that met and exceeded client expectations. • Provided high quality work products and outputs based on requirements of the project.• Developed and researched knowledge of the current IT environment and industry IT trends to identify the engagement and client service issues and communicated this information to the engagement team and client management through written correspondence and verbal presentations.• Developed time management skills and collaborated with the engagement team to leverage current technology and tools to enhance the effectiveness of deliverables and services.• IT support relating to technical issues involving Microsoft’s core business applications• Support of disaster recovery solutions• Basic technical support at the network level: WAN and LAN connectivity, firewalls, and security• Basic applications support, including: installing, configuring, and troubleshooting applications and third party line of business applications• Basic malware, spam, and antivirus support on servers up to and including the rebuild of systems, if applicable• Basic remote access solution support: examples include, VPN and terminal services, OWA, and remote web workplace• Monitor the remote management system alerts and

• Installed and maintained camera systems on Dallas County school buses that generated over $5,000,000 in revenue• Analyzed data recorded by cameras, documented violating license plates.• Ensured compliance with the confidentiality of integrity private and sensitive data

• Read blueprints and specifications to determine component parts and assembly sequences of electromechanical units.• Assessed priorities, workload and available resources to complete projects before deadline. • Planned, coordinated, implemented and analyzed daily tasks for 20 team members

• Recorded type and cost of maintenance or repair work.• Successfully ordered parts, supplies, and equipment from catalogs and suppliers. • Accurately documented findings that needed repairing or servicing

• Analyzed and Defined project tasks and resource requirements, Lead the planning and implementation of project, Assembled and coordinated project staff. • Facilitated the definition of project scope and goals, Developed full scale project plans.• Constantly monitored and reported on progress of the project to all stakeholders, provided direction and support to project team, Supervised Quality assurance.• Managed project budget, Managed project resource allocation, (Plan and schedule project timelines), Tracked project deliverables using appropriate tools• Presented reports defining project progress, problems and solutions, as well as Implemented and managed project changes and interventions to achieve maximum project outputs

Leads, manages, supervises, and performs security force (SF) activities, including installation, weapon system, and resource security; antiterrorism; law enforcement and investigations; air base and ground defense; armament and equipment; training; pass and registration; information security; and combat arms.