I am a qualified Hotel Management professional having more than seven years’ of experience as a Restaurant Manager / Store Manager & fifteen years of total experience in hospitality industry. I am skilled in all aspects of managing team and supervising; excel at the creation and artistic decoration. I have gained a lot of experience within chosen profession, successfully completing tasks, building excellent relationships with my co-workers and providing adaptable and flexible to both internal and external demands. Listed below are my core competencies: • Brand Management, New Product and Offer Development • Food Production, Ordering Supplies & Food • Nutrition and Sanitation • Social Perceptiveness • Relationship Building with external & internal clients• Facilities / Safety Management • Customer Service / Guest Relations • Staff Training, Development and Motivation • Knowledge in Policies & Procedures • Microsoft word, Power Point, Excel• DSR Reports, Inventory
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Kitchen ManagerKitopi Jul 2021 - Mar 2024Dubai, United Arab EmiratesKitopi is a tech-powered food company. Partner with and invest in restaurants and food concepts to help them expand beyond borders. Founded in 2018, the mission is to satisfy the world’s appetite.•Uphold and model the Customer Service Program; provide prompt, friendly and courteous service to customers and staff.•Provide information about deli food attributes, ingredients, and preparation.•Work with deli department heads to set production, sales, and labour goals.•Promote communication in the kitchen that leads to productive, safe work.•Comply with health and safety regulations for production, holding, handling, and labelling.•Maintain the cleanliness and neatness of the kitchen and storage areas.•Develop and maintain purchasing relationships with local businesses.•Maintain accurate pricing for profitability and price image. Ensure accurate costs, margins, and data in Point of Sale (POS) system.•Manage staff to ensure desired organizational and departmental customer service standards are met. -
Restaurant Operations ManagerPaul Bakery, Patisserie, Café & Restaurant Oct 2019 - Oct 2020Plaines Wilhems District, MauritiusFamous French Bakery & Multi-cuisine Restaurant located in the heart of Mauritius. Responsible for managing employee, products and equipment to achieve outstanding Quality, Service, Cleanliness and Value (QSC&V) on all assigned shifts.• Responsible for entire restaurant operations.• Ensuring quality, safety, sanitation and security procedures.• Preparing & forecasting annual budget, analyzing variances.• Overview the food preparation/ presentation process, ensuring high quality items and conformity with the set standards and techniques of the brand’s food specifications.• Controlling and scrutinizing food components, labour, waste and cash while managing shifts and/or areas.• Maintaining stringent standards for product quality, service promptness, cleanliness & sanitation.• Completing DSR reports, Categorized sales reports, Monthly Inventory.• Completing and accomplishing all assigned shift paperwork.• Ensure a liberal and respectful workplace exists in the restaurant. -
Restaurant Operations ManagerThe Finch Jan 2017 - Oct 2019Mumbai Area, IndiaFamous brewery in the heart of Mumbai known for its freshly crafted beers and World cuisine food.Responsible for managing employee, products and equipment to achieve outstanding Quality, Service, Cleanliness and Value (QSC&V) on all assigned shifts.• Recruiting and training crew members.• Ensuring quality, safety, sanitation and security procedures.• Controlling and scrutinizing food components, labor, waste and cash while managing shifts and/or areas.• Maintaining stringent standards for product quality, service promptness, cleanliness & sanitation.• Completing and accomplishing all assigned shift paperwork.• Ensure a liberal and respectful workplace exists in the restaurant.
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Restaurant ManagerBritish Brewing Company Sep 2014 - Jan 2017Mumbai Area, IndiaPopular for its freshly crafted beers and known for its English & European cuisine.• Recruiting and training crew members.• Ensuring quality, safety, sanitation and security procedures.• Controlling and scrutinizing food components, labor, waste and cash while managing shifts and/or areas.• Maintaining stringent standards for product quality, service promptness, cleanliness & sanitation.• Completing and accomplishing all assigned shift paperwork.• Ensure a liberal and respectful workplace exists in the restaurant. -
Store ManagerCafe Creme Feb 2012 - May 2014Mumbai Area, IndiaFamous Coffee brand with varieties of hot & cold coffee and Munching food. • Responsible for running smooth operations all the time.• Training for all new team members.• Maintaining high standards of service.• Responsible for all important paperwork’s.• Maximizing all business opportunities to drive sales.• Ensuring health & safety and also hygiene procedures & standards are maintained. -
F&B SupervisorIntercontinental Hotels Group Jun 2009 - Dec 2011London, United KingdomOne of the owned property of IHG located at Heathrow Airport London with all 5* facilities. Ensuring that staffs are motivated, monitored and measured in line with company targets and performance standards. Responsible for making sure that any gaps in performance or quality are quickly identified and addressed. Delivering accurate reports on team performance to senior managers. Working cross department within Food & Beverages.
T V Education Details
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Hammersmith West London CollegeHospitality Management
Frequently Asked Questions about T V
What is T V's role at the current company?
T V's current role is Kitchen Manager at Kitopi Restaurants LLC Dubai.
What schools did T V attend?
T V attended Hammersmith West London College.
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