Tiffany Marsh Email & Phone Number

Atlanta, Georgia, United States

•Lead benefits administration and annual open enrollment by guiding employees on contractual obligations and risks,resulting in streamlined processes and enhanced employee satisfaction across multi-state offices.● Direct full-cycle recruiting, from screening to salary negotiation, expediting verifying and processing employees' contractagreements, reducing time-to-hire, and improving candidate fit.● Establish collaborative relationships, enhancing employee relations, resulting in a reduction in turnover and improvementin employee engagement scores.● Develop and implement a comprehensive onboarding program, increasing new hire productivity by 50% within the first90 days.● Manage contracting and credentialing with insurance agencies, securing partnerships that expanded service offerings by20%.● Cultivated community partnerships that doubled community engagement and increased client referral programs'effectiveness by 100%.

Created and maintained an insurance application database, enhancing process efficiency and reducing applicationturnaround time.● Streamlined communication between vendors, agents, and underwriting, improving process efficiency in contractnegotiation and compliance, thus increasing client satisfaction.● Partnered with underwriting to analyze contracts and solve insurability issues, leading to decreased case escalations andreduced cost per case.● Liaised with medical offices to expedite record retrieval, reducing wait times and improving overall case processing speed.● Compiled and analyzed case data, providing insights that informed strategic decisions and increased process efficiency.● Enhanced business acquisition through proactive follow-up strategies, leading to an increase in completed insuranceapplications.

Led a team in overhauling document management operations, increasing efficiency through optimized work distributionand scheduling.● Implemented a new electronic medical record updating process, achieving a 100% reduction in errors and improvingdocument accessibility.● Managed the onboarding of new sites, enhancing network utilization and productivity metrics.● Trained staff on new forms and procedures, ensuring 100% compliance with updated healthcare regulations.● Collaborated with leadership to identify operational deficiencies, recommending solutions that improved operationalefficiency.● Streamlined the management of network folders, improving document retrieval times and supporting better patient care.

Bachelor Of Applied Science - Basc, Health Care Administration Management

Associate Of Science - As, Health Information Management