Tiago Da Silva Email and Phone Number
I am a dedicated and versatile professional with a strong background across various domains. Holding CCP certification as a Trainer underscores my commitment to excellence in instructional skills. Complementing my foundational education, I have pursued specialized courses including Negotiation and Decision Making, Conflict Resolution, and Leadership and Team Management. Fluent in English through the Wall Street Institute, I have honed my technical skills with Advanced Excel training. I serve pro bono as the financial manager for a Christian association of entrepreneurs in Portugal, ensuring meticulous oversight of finances. I have directly collaborated with IAPMEI and IEFP, gaining profound insights into entrepreneurship policies and support frameworks. My career reflects a deep-seated commitment to continuous professional growth, underpinned by extensive skills and diverse experiences
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Treasurer - Board Of Directors And Made By GroupAspec - Associação De Profissionais E Empresários CristãosPortugal -
Financial Administrative SpecialistSemear Sep 2019 - Dec 2023For two years, I held the position of Financial Director at a Non-Profit Association, where I was responsible for strategic financial management, including budgeting, cost analysis, and coordinating accounting documentation. By implementing rigorous and efficient financial practices, I ensured transparency and optimized the organization's resources. This role allowed me to gain a comprehensive understanding of financial management in the social sector, while contributing to the success and sustainability of the Association through informed and strategic decisions. -
Entrepreneurship And Microcredit Support SpecialistMicre - Associação Microcrédito Portugal Oct 2019 - Jul 2023Lisboa, PortugalI have successfully mentored entrepreneurs by offering bespoke financial solutions and streamlining microcredit access to drive exponential business growth -
Junior AccountantGrupo Your Jul 2017 - Oct 2019Lisboa E Região, PortugalAdministrative Accounting Technician with experience in financial entries, current account analysis, bank reconciliations, treasury management, inventory control, and credit recovery, aiming to ensure financial accuracy and business growth for companies. -
Document Archivist & Client CoordinatorGrupo Your Sep 2016 - Jul 2017Efficiently managed document archiving, meticulous compilation of annotated statements, and proactive client coordination to ensure accurate accounting records and foster client satisfaction
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Team Coordinator | Galp EnergiaGalp Sep 2014 - Sep 2016Experienced in coordinating and supervising teams at Galp Energia, adept at presenting crucial data during meetings to assess the perceived and offered quality of operational agents, with a focus on proposing corrective measures to drive disruptive processes and enhance overall performance. -
Supervisor Galp EnergiaGalp Dec 2009 - Sep 2014Lisboa E Região, PortugalExperienced Customer Service Team Supervisor skilled in analyzing and monitoring agent performance, implementing tailored solutions, motivating teams, driving CRM projects, providing feedback and coaching, and reporting KPI indicators to operational management for excellent service delivery, with a successful track record of leading teams from Galp Frota Business and Corporate, as well as all Natural Gas customer service teams.
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Call Center Operator | Galp EnergiaGalp Nov 2008 - Dec 2009Experienced Call Center Operator at Galp Energia, proficient in service promotion, conducting customer satisfaction surveys, and managing inbound and outbound interactions while accurately handling customer data in digital platforms. Committed to delivering exceptional service and driven to contribute to the success of the energy sector.
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Customer Service Sales AssistantSecuritas Direct By Verisure Jul 2007 - Nov 2008Lisboa E Região, PortugalExperienced Customer Service professional with a focus on promoting legal services and telecom proposals, adept at delivering personalized solutions to enhance client experiences, drive business growth, and build lasting relationships.
Tiago Da Silva Education Details
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Business/Managerial Economics -
Iefp - Instituto Do Emprego E Formação Profissional4.85 / 5.00
Frequently Asked Questions about Tiago Da Silva
What company does Tiago Da Silva work for?
Tiago Da Silva works for Aspec - Associação De Profissionais E Empresários Cristãos
What is Tiago Da Silva's role at the current company?
Tiago Da Silva's current role is Treasurer - Board of Directors and MADE BY Group.
What schools did Tiago Da Silva attend?
Tiago Da Silva attended Universidade Europeia, Iefp - Instituto Do Emprego E Formação Profissional.
Who are Tiago Da Silva's colleagues?
Tiago Da Silva's colleagues are Spiro Matias Ungaro.
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Tiago da Silva
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Tiago Silva
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