Senior Technical Project Manager
CurrentAs a Senior IT Project Manager with Continued.com, I am also the Scrum Master for 2-3 development teams at a time. We practice both Scrum and Kanban processes for workflow management at this company.In addition to my Project Manager and Scrum Master duties, I am also a Jira and Confluence administrator for the company and I help support software development and internal business processes. We also use Trello for our retrospective meetings.Responsibilities for this role included:- Gathering business process requirements from stakeholders.- Developing custom template projects to use for multiple subsequent projects.- Creating automation rules.- Managing plugins.- Dashboard building- Migrating to Jira from other workflow management systems.- Extensive querying using JQL.One of my primary projects was our overall platform maintenance project. As part of my leadership of this project, it transitioned from estimating tickets in hours to Story Points, and then transitioned from a Scrum to a Kanban model. Both of these changes helped improve team efficiency and satisfaction.Other activities include:- Managing all tasks and reporting in Jira.- Providing weekly reports and presentations to stakeholders.- Meeting with stakeholders regularly to conduct Sprint Reviews.- Participating in interviews.- Planning celebrations for the team upon successful software launches.