Tabassum Zehra (She/Her/Hers) Email & Phone Number

Richmond Hill, Ontario, Ca

Richmond Hill, Ontario, Ca

Munich, De

• Developed desktop applications using JavaScript Framework (Vue), Electron, JavaScript, HTML and CSS.• Work closely with programmers and clients to meet project requirements, goals, and desired functionality. • Conduct training for clients on handling application content management systems.• Assessed UX and UI designs for technical feasibility. • Collaborated with product team members to implement new feature developments. • Independently worked on applications. • Collaborated with product team members to implement new feature developments.• Debugging of applications reported by users. • Key Achievements • Digitalize manual process and reduced 300-man hours.• Received Special Appreciation Certificate for my contribution towards a local Application PakBot.

Munich, De

• Actively participates in strategic and tactical patch and vulnerability management activities. Negotiate, plan, manage and deploy patch activities mainly SQL patches.• Updated and create incident management tickets in the Service-now webpage. • Identified defects within Application, worked with vendor and project management team on a code change and new fix in upcoming Release. This resulted increased efficiency in batch processing with no errors or transmissions missed and thus reduced the number of incidents.• Wrote and updated process support documentation.• Collaborated with product team members to implement new feature developments.• Key Achievements• Employee of the month for July 2018.