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Tabatha Dotson is listed as Reservations Special Assistance Coordinator at American Airlines based in Dallas-Fort Worth Metroplex, United States, United States. AeroLeads shows a matched LinkedIn profile for Tabatha Dotson.
Tabatha Dotson previously worked as Special Assistance Coordinator at American Airlines and CAARE TEAM MEMBER at American Airlines. Tabatha Dotson holds Business Administration And Management, General from University Of North Texas.
Reservations and special assistance coordinator with 30+ years experience. I have sold multiple American Airlines products, i.e. domestic/international fares, flat-based fares, and Aadvantage products. Very knowledgeable in the overall travel industry and customer service skills needed to work various industries.
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I handled travel arrangements for passengers with disabilitiesby speaking to internal and external customers. I corresponded via email/phone with doctors/nurses to clear passengers with medical conditions or medical equipment, i.e. portable oxygen concentrators, feeding pumps, etc. I processed medical documents to clear passengers to travel with their.
Dallas/Fort Worth Area
*Part of an emergency response team to handle aircraft incidents and/or emergencies onboard
Dallas/Fort Worth Area
I negotiated with escalated passengers at a supervisory level to find the best and most effective resolution to a travel-related problem. I utilized extensive job knowledge to provide support for reservations, travel centers, airport agents, and One World partners regarding all policies and procedures. I mentored and coached junior staff members by giving.
Dallas/Fort Worth Area
*Confirmed passengers on premium flights to maximize AA premium yield while minimizing premium no shows*Liaison between refunds, passenger sales force and AA corporate agency accounts*Tracked premium yields and refund exception requests received from inside/outside sales reps*Assisted sales reps with exceptions to refund travel agency tickets
Dallas/Fort Worth Area
This was a temporary job assignment. I assisted the Executive Office with their travel plans. I researched and solved future date passenger situations that were directly sent to the CEO via written and oral correspondence.
Dallas/Fort Worth Area
*Sold/booked all American Airlines products for individuals and groups, including flat rate products*Back up lead agent to assist with waivers and supervisor calls*Achieved required sales goals and call requirements monthly
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Tabatha Dotson is listed as Reservations Special Assistance Coordinator at American Airlines.
Tabatha Dotson is based in Dallas-Fort Worth Metroplex, United States, United States.
Tabatha Dotson has worked for American Airlines.
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Tabatha Dotson holds Business Administration And Management, General from University Of North Texas.
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