As an Operational Excellence Consultant at Quanton, I drive transformative outcomes for diverse clientele, including big corporations and SMEs. Leveraging my Yellow Belt Lean Six Sigma certification, I spearhead improvements that deliver exceptional results to clients.In this role, I support the advisory team in elevating businesses' process management from tactical to strategic levels, resulting in enhanced operational excellence and remarkable client outcomes.Key… Show more As an Operational Excellence Consultant at Quanton, I drive transformative outcomes for diverse clientele, including big corporations and SMEs. Leveraging my Yellow Belt Lean Six Sigma certification, I spearhead improvements that deliver exceptional results to clients.In this role, I support the advisory team in elevating businesses' process management from tactical to strategic levels, resulting in enhanced operational excellence and remarkable client outcomes.Key Responsibilities:● Conduct in-depth analysis of business processes, systems, and operations to identify improvement opportunities.● Develop and implement strategies and solutions to address business challenges and drive positive outcomes.● Collaborate with stakeholders at all levels to gain insights into business needs and objectives.● Facilitate workshops, meetings, and focus groups to gather requirements and build consensus.● Prepare detailed business cases, proposals, and project plans to communicate objectives and timelines.● Deliver training materials and presentations to educate stakeholders on new processes and tools.● Conduct post-implementation reviews and analysis to evaluate solution effectiveness.● Demonstrate strong communication, problem-solving, and critical thinking skills in a fast-paced environment. Show less

Quanton is an innovation automation company, pioneer in RPA technology in New Zealand providing B2B services to a diverse clientele, from big corporations to SMEs. In this role I am responsible for acquiring new business, developing opportunities as well as providing consulting services to existing clients by: ● Developing strong relationships with current clients. Such as engaging with the local DHBs strengthening relationships and soon developing new business… Show more Quanton is an innovation automation company, pioneer in RPA technology in New Zealand providing B2B services to a diverse clientele, from big corporations to SMEs. In this role I am responsible for acquiring new business, developing opportunities as well as providing consulting services to existing clients by: ● Developing strong relationships with current clients. Such as engaging with the local DHBs strengthening relationships and soon developing new business opportunities.● Upselling and growing allocated existing accounts by Identifying clients in need of attention and service improvement. ● Developing an active and qualified sales pipeline. ● Working with partners to drive new business pipeline. ● Developing account plans for key accounts by implementing sales plans and actions by elaborating TAS reports to identify opportunities.● Development of relevant account management strategy by qualifying, quantifying and identifying clients and their specific needs. ● End to end service delivery to clients, from qualifying to delivering a deal, supporting and guiding clients through the Agile delivery approach Show less

SMASH is a well-established OSCAR programme in Karori, with over 100 hundred families using the service weekly and employing over twenty staff. In this role I am responsible for the daily management of the programme including: ● Recruiting, training and managing performance of up to 32 staff (16 – 23 years of age) delivering childcare support programmes for up to 70 children daily ● Implementing a new staff culture, revamping the staff structure, developing new Branding / Logo… Show more SMASH is a well-established OSCAR programme in Karori, with over 100 hundred families using the service weekly and employing over twenty staff. In this role I am responsible for the daily management of the programme including: ● Recruiting, training and managing performance of up to 32 staff (16 – 23 years of age) delivering childcare support programmes for up to 70 children daily ● Implementing a new staff culture, revamping the staff structure, developing new Branding / Logo, devising a new website, and rolling out an on-line enrolment system ● Continually reviewing and trialing new activities that meet curricula and are exciting for the children, including highly successful Clubs (Science, Drama, Origami and Baking) ● Liaising with and reporting to the Executive Board on strategic direction and operational results and to forge excellent relationships between The SMASH Club and church community● Establishing and managing the operational budget, controlling cost of programmes and improving the financial stability by generating an ongoing demand for child places ● Planning and managing marketing and promotion of the Centre to community, school newspaper, pamphlets, flyers, social media and networking with parents ● Reviewing and implementing new policies, procedures and systems, including a 360° staff appraisal process that has improved staff moral and created a positive environment Show less

Craft Garden was established in 2011 with the intention to teach children how to use recyclables to do arts and crafts. The idea was to explore the children’s creativity and sense of initiative to transform common household items into toys and art. Teaching children important values such as delayed gratification and a sense of responsibility towards the environment. In this role I was responsible for the management and implementation of the programme including: ● Devising, promoting and… Show more Craft Garden was established in 2011 with the intention to teach children how to use recyclables to do arts and crafts. The idea was to explore the children’s creativity and sense of initiative to transform common household items into toys and art. Teaching children important values such as delayed gratification and a sense of responsibility towards the environment. In this role I was responsible for the management and implementation of the programme including: ● Devising, promoting and managing delivery of School Holiday Art & Craft Programme across 4 two-week periods: Paraparaumu (2011 – 2021) and Johnsonville (2012 – 2014) ● Seeking grant funding, setting operational budget and managing costs to maintain profitability ● Planning programme activities and quality to ensure they meet O.S.C.A.R. standards ● Fostering excellent relationships with local schools and community to build loyalty to programme ● Hiring, training and mentoring staff. Delegating and implementing procedures that everyone could easily follow, so staff could easily self-manage and run the programme smoothly without direct supervision. Show less

Administrative support to management including client information updates, bank products sales opportunities identification and client support. Active member of the branch’s event management commission and introduced charity campaigns to help the community.

Sales of architectural projects and solutions in natural fibre roofing for recreational areas and resorts.Responsible for meeting clients, understanding their needs and offering suitable solutions with added value.Overview of client satisfaction and expectations on product delivery and and execution.