Tabatha Dimas Email & Phone Number

Largo, Florida, United States

Tampa/St. Petersburg, Florida Area

• CarePlus Health Plans is a wholly-owned subsidiary of Fortune 100 company Humana providing Medicare Advantage coverage to over 200,000 people throughout Florida.Finding solutions for complex implementation project to.
• conducted performance reviews
• authorized merit and bonus payments
• set and evaluated goals and professional development targets
• coached others on project management, instructional design, and adult learning theoryProject Management
• managed simultaneous projects for the migration from single-source legacy system (CSC) to a SaaS ecosystem made up of HealthEdge HRP and HRCM, HealthTrio Member web portal, and Inovvaare Grievance and Appeals

Fishhawk, FL

• Mosaic is a Fortune 500 global phosphate and potash mining and manufacturing company with over 13,000 employees in 9 countries across North and South America.Project management
• implement and standardize performance-based OJT programs at 5 production facilities
• estimated ROI of $6.9M after implementation
• managed team of 30 with a project budget of $725,000
• program combined e-learning, student manuals, trainer guides, task-oriented checklists, pocket job aids, and job shadowing creating a comprehensive learning curriculumVendor management
• managed RFP processes

St Petersburg/Tampa, FL

• Instructor of college-level math courses
• Taught Calculus I, Calculus II, Algebra I, Algebra II/Trig and remedial Problem Solving
• Course styles were traditional classroom and blended classroom/online

St Petersburg, FL

• Jabil is a global Fortune 500 engineering and manufacturing company with over 120,000 employees in more than 20 countries.Project Management
• prioritized competing projects during intake using CBA aligned with business goals
• applied Agile and Waterfall management methods to work and review cycles
• allocated resources and managed constraints using MS ProjectInstructional Systems Design
• modified classroom instruction to VILT reducing travel costs $200,000+ annually
• performed task and needs analysis to determine appropriate solutions

St Petersburg, FL

• Lifestyle Family Fitness was a chain of fitness centers with operations throughout the Eastern US and employed over 5,000.Process Improvement
• worked closely with vendor and HRIS to implement and configure new SilkRoad LCMS
• created automatic course assignments, built curriculums, established certifications.
• designed, developed and implemented an LMS based system to track the expiration of professional licensures and certifications eliminating manual tracking by Excel spreadsheets and reduced liability exposure to the.
• improved sales training program, reducing onboarding time from 30 to 7 days, boosting new sales reps' early performance to generate revenue 75% sooner with 125% more sales, and cutting turnover by over 200%.
• redesigned out-of-date web-based and instructor-led training into blended multi-day curricula, increasing client retention rates for call center employees

Tampa, FL

• Restaurant Magic is a software company that provides back-office software applications for restaurants.Process Improvement
• used SupportForce analytics to identify training needs to improve client productivity and software use
• hosted recorded monthly webinars to address most common customer support issues and quarterly release updates for clients and customer support
• curated and supported an online library of training and documentation resources resulting in 50% reduction of customer support staff
• designed new processes for establishing new clients and adding services to existing clients resulting in higher client satisfaction and reduced contract terminationsInstructional Systems Design
• designed and developed Captivate simulation and demonstration modules, user manuals, and troubleshooting guides for software products

Clearwater, FL

• Dagwood’s Sandwich Shoppes was a startup, quick service chain of restaurants with locations throughout the eastern and central US.Team management
• supervised training department staff
• scheduled training events
• forecast training budgetCurriculum Design
• collaborated with senior leadership to define company mission, vision, values, and culture, ensuring consistent integration into training and all materials
• grew organization from no operational units to 20+ in less than a year

M.Ed., Curriculum And Instruction

Ba, Mathematics