Tabatha Dimas Email & Phone Number

Largo, Florida, United States

Tampa/St. Petersburg, Florida Area

CarePlus Health Plans is a wholly-owned subsidiary of Fortune 100 company Humana providing Medicare Advantage coverage to over 200,000 people throughout Florida.Finding solutions for complex implementation project to help the business deliver solutions at the right time, in the right way.Team Management • conducted performance reviews • authorized merit and bonus payments • set and evaluated goals and professional development targets • coached others on project management, instructional design, and adult learning theoryProject Management • managed simultaneous projects for the migration from single-source legacy system (CSC) to a SaaS ecosystem made up of HealthEdge HRP and HRCM, HealthTrio Member web portal, and Inovvaare Grievance and Appeals • curated resources into SharePoint and MS Teams to improve project communication, ensure business had access to project information and learning solutions when needed • stood up dedicated training environments for multiple systems • interfaced with SMEs, consultants, vendors, to ensure effective training across all systems • implemented new Cornerstone LMS-based training enrollment and assignment protocol • applied change management and process improvement methodologies to ensure high level of adoption successLearner Experience Design • redesigned CarePlus new hire onboarding program; shortened overall course time by 2 1/2 days, moved it from classroom to virtual • provided standardized templates and ensured material, content, and training consistency across business areas • developed combined PPT/learner journal/facilitator guide template • developed a dozen Functional Overview elearning courses to explain department operations to full employee base • developed ILT systems training program using Tell-Show-Do method to minimize lecture and maximize hands-on experiences

Fishhawk, Fl

Mosaic is a Fortune 500 global phosphate and potash mining and manufacturing company with over 13,000 employees in 9 countries across North and South America.Project management • implement and standardize performance-based OJT programs at 5 production facilities • estimated ROI of $6.9M after implementation • managed team of 30 with a project budget of $725,000 • program combined e-learning, student manuals, trainer guides, task-oriented checklists, pocket job aids, and job shadowing creating a comprehensive learning curriculumVendor management • managed RFP processes • documented failures to terminate contracts when necessary for breach • negotiated contracts to purchase training programs and materials • tracked vendor POs and approved billing against the contract balance • managed vendor project timelinesInstructional Systems Designer • provided Storyline training, troubleshooting, and template design and management • designed and developed e-learning to comply with MSHA, OSHA, DOT, and other regulatory environmental, health, and safety statutes • applied and coached ADDIE principals for effective, engaging content development

St Petersburg/Tampa, Fl

• Instructor of college-level math courses• Taught Calculus I, Calculus II, Algebra I, Algebra II/Trig and remedial Problem Solving• Course styles were traditional classroom and blended classroom/online

St Petersburg, Fl

Jabil is a global Fortune 500 engineering and manufacturing company with over 120,000 employees in more than 20 countries.Project Management • prioritized competing projects during intake using CBA aligned with business goals • applied Agile and Waterfall management methods to work and review cycles • allocated resources and managed constraints using MS ProjectInstructional Systems Design • modified classroom instruction to VILT reducing travel costs $200,000+ annually • performed task and needs analysis to determine appropriate solutions • developed learning solutions for employee groups across Asia, Europe, and North America • designed learning for leadership development, IT, Compliance, Legal, Finance, and manufacturing groups • applied ADDIE, SAM, and Agile principals to design and develop ILT, VILT, and e-learning • created learning solutions using Captivate, Presenter, Storyline, Camtasia, Google collaborative tools

St Petersburg, Fl

Lifestyle Family Fitness was a chain of fitness centers with operations throughout the Eastern US and employed over 5,000.Process Improvement • worked closely with vendor and HRIS to implement and configure new SilkRoad LCMS • created automatic course assignments, built curriculums, established certifications. • designed, developed and implemented an LMS based system to track the expiration of professional licensures and certifications eliminating manual tracking by Excel spreadsheets and reduced liability exposure to the company from employees working with expired licenses.Instructional Systems Designer • improved sales training program, reducing onboarding time from 30 to 7 days, boosting new sales reps' early performance to generate revenue 75% sooner with 125% more sales, and cutting turnover by over 200%. • redesigned out-of-date web-based and instructor-led training into blended multi-day curricula, increasing client retention rates for call center employees • created user guides for SalesForce to improve Sales Team efficiency • developed VILT programs to launch organizational change initiatives to field mangersTeam Management • coached team instructional designers • mentored instructional design interns

Tampa, Fl

Restaurant Magic is a software company that provides back-office software applications for restaurants.Process Improvement • used SupportForce analytics to identify training needs to improve client productivity and software use • hosted recorded monthly webinars to address most common customer support issues and quarterly release updates for clients and customer support • curated and supported an online library of training and documentation resources resulting in 50% reduction of customer support staff • designed new processes for establishing new clients and adding services to existing clients resulting in higher client satisfaction and reduced contract terminationsInstructional Systems Design • designed and developed Captivate simulation and demonstration modules, user manuals, and troubleshooting guides for software products • redesigned programs into blended user experiences achieving overall reductions in client training time an average of 3 days and faster transitions to client self-management

Clearwater, Fl

Dagwood’s Sandwich Shoppes was a startup, quick service chain of restaurants with locations throughout the eastern and central US.Team management • supervised training department staff • scheduled training events • forecast training budgetCurriculum Design • collaborated with senior leadership to define company mission, vision, values, and culture, ensuring consistent integration into training and all materials • grew organization from no operational units to 20+ in less than a year • developed the two-week curriculum for Dagwood University covering sales, marketing, territory development, finance, food knowledge, and operations. • coordinated clients, vendors, project managers, subject matter experts, and senior management to develop content and agenda for Dagwood’s University training programsInstructional Systems Development • conducted field interviews and needs assessments to gauge training effectiveness for improvement opportunities and retooled materials as required • designed and instituted Train-the-Trainer sessions for Corporate Field trainers • implemented and facilitated classroom and on-the-job training programs for regional partners, franchise owners, operation directors and franchise level team members

M.Ed., Curriculum And Instruction

Ba, Mathematics