Tabatha Grimes-Richfield Email & Phone Number

Saint Paul, Mn, Us

Minneapolis, Minnesota, United States

• Engage with participants to assess strengths and barriers, develop customized housing stability plans, and maintain a caseload of 15 participants; provide crisis prevention, intervention, and monthly apartment inspections.• Facilitate partnerships for community-building activities and resident meetings; connect households to security deposits, furnishings, basic needs, and resources; support participant health, wellness, and income maintenance through various resources.Maintain accurate documentation (goal plans, case notes, incident reports, funder data); collaborate with Housing Coordinators to support the housing application and transition process; answer and route telephone calls, and participate in professional development, team meetings, and organization-wide initiatives.

Arlington, Washington, United States

• Scheduled and coordinated classes, workshops, and support groups focused on substance use; managed participant rosters and logistics, and conducted post-program evaluations to improve program effectiveness. Created resources such as pamphlets on smoking cessation programs, apps, and other resources for adults and teens.• Built and maintained relationships with community partners and stakeholders; represented the organization at events and on committees, enhancing community support and awareness. Planned a substance-use awareness event for the local school district, coordinating 10 partnerships, and featured presentations from local police, Snohomish County Health Department, and the school district. Workshops were provided by the Washington Poison Control Center, Snohomish County Human Services, and local therapists on how to have tough conversations with kids.• Researched community needs and substance use prevention programs for the local school district; collaborated with agencies, created curricula, and scheduled programs. Developed and executed marketing strategies to reach target populations effectively, including creating multiple flyers and media for various programs and events.

Snohomish, Washington, United States

• Developed training manual and material for the company's EMR system, workflows, and insurance processing, which cut training time in half.• Provided training and supervision to five patient service representatives, planned and assigned work, monitored performance, rewarded and disciplined employees, addressed complaints, and resolved problems.• Achieved a 30% increase in employee morale by creating policies for the entire patient services team, creating a company culture initiative, and streamlining processes.Reduced delays in patient care by 10% by implementing an efficient document management system for L&I, MVA, FMLA, and DOT.

Snohomish, Washington, United States

• Coordinated all aspects of patient scheduling for in-person and virtual visits; managed a multi-line telephone system, ensuring emergent/urgent calls were directed to clinical staff; took accurate messages and facilitated communication between interdisciplinary staff.• Verified insurance coverage across multiple systems; educated patients on insurance matters (co-insurance, co-pay, self-pay, Medicaid, Medicare, etc.); enrolled patients in the patient portal and assisted with check-in and paperwork.• Initiated and managed outside medical record requests; prepared and scanned documents for Health Information Management; prepared and sent various patient outreach communications.

Everett, Washington, United States

• Assisted in the training and onboarding of new staff to create a stronger, more unified team. Completed staff hiring, training, retention, and ongoing supervision through one-on-one meetings, call reviews, and annual evaluations. Stayed updated on community resources and best practices, and regularly communicated with the Housing Services team to support overall program functions.• Implemented a growth strategy that included hiring eight additional navigators to meet the increased requests for housing assistance, reduce employee burnout, and increase the number of completed applications by 40%.• Maintained relationships with community organizations and worked on forming new partnerships to enhance community support systems and expand service reach.

Everett, Washington, United States

• Conducted assessments to understand caller needs, provided tailored resource recommendations, and ensured accurate and timely information for individuals seeking assistance with basic needs like housing, food, healthcare, and employment. Provided short-term case management for housing and employment stability, assessing client needs and connecting them with area resources using screening tools and the North Sound 2-1-1 database.• Organized outreach at over ten human service agencies, non-profits, events, and other organizations throughout Snohomish County to connect individuals with resources and strengthen community support systems. Maintained and managed caller records, case notes, and other documentation in 211 database and tracked client demographics and services in Excel.• Recorded over 700 interactions electronically, provided monthly follow-up calls to track referral outcomes, and stayed updated on community resources and best practices to ensure the highest level of service to callers.

Seattle, Washington, United States

-Responsible for the daily preparation and timely serving of breakfast, lunch, and snack for up to 60 children in early childhood development program and after-school program. -Distributed an up to date list of children with dietary or food allergy restrictions; work with families in planning alternative foods served. -Created and posted seasonal six week cycle menus following USDA and CACFP guidelines four times per year. -Responsible for tracking daily meal counts/meals served, keeping record of supplies purchased for the food program (receipts) and kept updated supply lists for purchasing. -Assisted Program Director and classroom staff in developing special event menus and classroom food related projects.-Ensured that all food and products were consistently prepared and served according to federal, state, local, and company regulations and policies. -Brought a learning mindset to work by seeking out ways to provide a welcoming and inclusive environment for children from a diverse range of racial, ethnic, and socioeconomic backgrounds.

Greater Seattle Area

-Contribute to sales growth by providing complete, holistic solutions that promote long-term health for dogs and cats.-Performs transactions at the point of sale accurately and efficiently.-Maintains cleanliness, organization and attractiveness of store's sales and support area-Maintains inventory, including receiving, rotating, restocking and facing

Greater Seattle Area

-Answered and managed incoming and outgoing calls while recording accurate messages.-Utilize QuickBooks to maintain and update company financial bookkeeping.-Greeted customers and visitors in-person and via telephone calls.-Provided clerical support to company employees, including copying, faxing and file management.-Added new material to file records and created new records.

Kirkland, Washington

-Performs hearing screens on newborns in the parent’s room.-Provides educational information and literature regarding the importance of early intervention and prevention of hearing loss to the parent or guardian.-Follows company procedures regarding the input of data into the hearing screen equipment.-Downloads data from the hearing screen equipment and uploads to Soundata when requested.-Assists coordinator in confirming or rescheduling outpatient appointments, following up with equipment issues and training new staff as needed.