Pioneered a comprehensive overhaul of global HR operations through system, personnel, and process optimization. Collaborated with executives, leaders, and HR teams across departments to enhance HR operational efficiency. Orchestrated people operations strategies within budget constraints and set timelines, providing consultation on productivity enhancement, process streamlining, best practice establishment, and coaching.• Directed two seamless system implementations and optimizations fostering organizational effectiveness.• Led the acquisition of a new HRIS vendor from inception to completion, driving change management and communications.• Boosted system usage by 20% within four months of hire.• Renegotiated contracts to slash payroll costs by 30% and reduced payroll errors by 5%.• Transformed performance and talent programs through system optimization, process refinement, and alignment.• Collaborated with HR teams on performance calibration, talent reviews, and coaching strategies.• Orchestrated the inaugural full calibration and succession planning for the organization.• Enhanced recruitment strategies and candidate experiences in partnership with the recruiting manager.• Developed key teams through mentorship and support to help drive change management, and provide development opportunities.

Executed the delivery, and evaluation of the L&OD operational transformation, people, and culture strategy. Led the implementation and ongoing continuous improvement for five modules in the Cornerstone suite - recruiting, compensation, learning, performance, and succession planning across multiple geographies in one year with an 80% adoption rate.o Responsible for end-to-end design of the talent management processo Partnered with subject matter experts to transfer manual processes to automated processes.o Increased data integrity by 70% through alignment across all HR data points, job titles, and key data identifiers• Created and deployed strategic training to include a cadence on overall training, communication, supporting metrics, and consistent training expectations across multiple geographies.• Program manager for performance management.o Achieved over 95% participation and completed participation year after year.• Lead multiple initiative owners through consultation and dissemination of process management, best practices, approaches, frameworks, tools, and technology.• Co-led the cultural transformation journey strategy and roadmap.• Provided coaching and delivery of 360 assessments to 30+ senior leaders.• Lead to performance improvement and effectiveness by 40% within the first three months of delivery and coaching.• Progressively responsible for creating talent programs including competency development, leadership development strategy, emerging leaders, and high-potential program.• Managed relationships with key partners, directors, and executive-level teams to identify learning and development opportunities that align with training objectives, talent management, and HR strategy.

Provide counsel and leadership to employees and managers on strategic workplace improvements and talent performance. • Achieved 100% participation in our engagement survey with unionized and non-unionized employees.• Trusted advisor providing strategic and day-to-day HR leadership, coaching, and support within a large matrixed organization. • Focused on the employee experience with implementing nutrition programs, employee engagement events, onboarding, volunteer opportunities, and sponsorship. • Coordinated and developed full-cycle recruiting to include advertising, interviewing, and new employee orientation. • Support and coached site supervisors/managers on labor relations issues, contract interpretations, and building relationships with the Union representatives.- Facilitated training for project management, change management and performance discussions.

Provide executive administrative support to multiple executives including calendar management, travel arrangements, and event/meeting planning. Office Manager for five Executives and 10 direct supports. Reporting directly to the VP of Human Resources. ▪ Coordinated the logistics for multiple leadership programs including materials, travel, and budgetary responsibility. Partnered with lead facilitator sharing observations, participating in the program, delivering content, and providing feedback.▪ Project management for global initiatives including the rollout of the recruiting system to 1000+ employee base, leading the volunteer committee for the US and managing the global employee recognition program. ▪ Event planner for all global and executive (15+) events including negotiating costs, coordinating all breakout sessions, team building activities, award nights, AV requests, beverage, and food arrangements, and supporting any guest speakers. ▪ Administrator for global LMS system. Support data entry of events including setting up new classes, running reports, and monitoring course enrollment. Support enforcement of LMS standards, policies, and operating procedures.

Provide executive administrative support to the company President, including calendar management, travel arrangements and event/meeting planning. Prepare weekly agendas and meeting minutes. Coordinate and support executive Board Members regarding future meetings, reimbursement and other special arrangements. Responsible for contract and scholarship coordination activities including review, negotiation, execution and directing related efforts.▪ Leadership responsibilities include budget preparation for a general budget of $170K across seven departments; prepare annual PR budget of $42K across four internal departments.▪ HR Coordinator for multiple campuses, assisted with the onboarding process, required documentation and certifications.▪ Extensive experience with project management, filled the gap for open positions, handled and maintained existing processes and systems.▪ Executive Assistant to the Group Vice President of the West, assisted with travel arrangements, calendar management, meeting logistics, presentations and other various needs.

Provide executive support to the Chief of Police, including managing department and Code Enforcement budget. Handled procurement, accounts payable and inventory; Provided additional support to the Captins with special projects, hiring and calendar management. ▪ Leadership responsibilities include budget preparation for a general budget of $15M, across two separate departments; prepared biannual budget for FY15-FY17. ▪ Managed and maintained new hire paperwork, personal files and employee training registration.

Conducted administrative functions including general correspondence and office management activities. Answered and managed a high call volume on a multi-line phone system and provided expert customer service and support. Managed and maintained records including student files. Oversaw inventory management and ordered office supplies as needed.