Tabby Donohoe Email & Phone Number

United States

Remote - Company Headquarters In Dulles, VA

• Follow PMI’s five phases of project management (conception/initiation, planning, execution, performance/monitoring, and project close)
• Create and update project plans including scheduling, task assignments, and resource allocations
• Manage priorities and adhere to project timelines
• Conduct risk analysis and report findings to stakeholders and Unanet’s leadership
• Update project plan templates and internal process documentation to improve delivery efficiency

Remote - Company Headquarters In Folsom, CA

• Work with customers to implement PowerSchool suite of education software
• Led and managed technical working sessions to gather customer requirements on the systems, data model, and custom metrics needed to achieve our customers business goals
• Recommend best-practice approaches to integrations, implementations, product configurations, and provide technical documentation to customer teams during implementation
• Configure PowerSchool’s Professional Learning and Evaluations system based on district requirements, as well as 3rd party LMS integrations and Single Sign On authentication (LDAP and SAML)
• Conduct data and configuration audits to verify integration prior to launch and assist in other testing/QA activities in support of customers go-live

Remote - Company Headquarters In Austin, TX

• (PowerSchool Acquisition)
• Engage prospective and new customers to understand and align their needs with value-added software products
• Document the system architecture, data model, and integration approach used in customer implementations
• Work with Customer Success Managers to onboard new customers

Remote - Company Headquarters In Sandy, UT

• (People Admin Acquisition)
• Collaborate with customers to develop onboarding plans in order to derive value as fast as possible from the platform
• Provide account set-up, onboarding support and product training to realize the value of the solutions against customer's primary goals for introducing the product
• Make recommendations to customers on different ways to increase adoption and user engagement
• Ensure a positive customer experience throughout the entire lifecycle and assure customers maximize their ROI with the Performance Matters solutions

Remote - Company Headquarters In Sandy, UT

• (Performance Matters Acquisition)
• Partner with cross-functional teams (Product Management, Support, and Engineering) to translate customer business needs and product feedback into new solutions
• Assist Sales in setting up prospective customers for success in onboarding
• Participate in the assessment of current and emerging technology with a focus on technology capabilities and impact to solution architecture
• Work closely with Business Analysts to develop functional designs

Remote - Company Headquarters In Sandy, UT

• Gather and translate business requirements into functional specifications
• Configure TrueNorthlogic’s Professional Learning and Evaluations systems based on district requirements, as well as 3rd party LMS integrations and Single Sign On authentication (LDAP and SAML)
• Conduct data and configuration audits to verify integration prior to launch and assist in other testing/QA activities in support of customers go-live.
• Evaluate and test software patches and new software versions
• Produce and communicate application specific technical documentation including systematic processes and flows, interfaces and technical configurations

Hill Air Force Base, UT

• Apply Configuration Management knowledge to implement, publish and maintain software duplication processes, procedures and associated configuration management policies and procedures
• Prepare mission planning software releases and manage the receipt and distribution of software maintained in the MPSSF software library
• Audit all software baseline packages and report finding to a review board
• Create and modify reports of the software deficiency database to support customer requests
• Plan and organize emergency deficiency review boards, assisting key stakeholders make timely and accurate decisions on critical software deficiencies

United States Coast Guard, Operations Systems Center

• Identify, evaluate, design, implement and document functional and system deficiencies and modifications to initial specifications and adjust system processes to meet standards and changing requirements throughout the.
• Verify requirements are correctly implemented, tested and documented according to the needs of the end-user
• Coordinate and conduct functional and system regression testing, as well as formalized Quality Assurance (QA) test validation and Government Acceptance testing
• Work with development team to resolve problems and give recommendations on improving processes
• Accurately update and maintain system’s user guides and training documentation (both hard copy and online versions)
• Subject Matter Expert in the realm of Coast Guard and Department of Homeland Security in pursuit of their formal mandates towards public safety – business process and function