Tabernacle Technology Solutions is a leading provider of cyber security and managed IT services for SMBs and SMEs. We specialize in safeguarding businesses from cyber threats and optimizing their IT infrastructure. Our comprehensive solutions include risk assessments, robust security protocols, ongoing monitoring, and incident response. Additionally, we offer managed IT services to proactively manage networks, servers, workstations, and resolve technical issues. With a customer-centric approach, we build long-term partnerships based on trust, reliability, and exceptional service delivery. Partner with us to fortify your cyber security defenses and streamline your IT operations for business success in the digital age.

Managed IT troubleshooting, Active Directory, Exchange environment, server management, and network solutions.

● Manage servers and network configurations of various healthcare providers in Columbus Ohio● Support and answer questions about various software platforms (Chirotouch, Eaglesoft, Crystal, etc.)● Administrator and support for multiple active directory servers and networks● Administrator and support for Microsoft Exchange servers and environments● General and advanced support for Microsoft Office 2010, 2013, and 2016 (Office 365)● Hardware repair for both general office desktops and server-grade machines● Setup and management of network DHCP and static IP configurations● Manage and support Voip phone systems for multiple healthcare providers● Support and setup network printers for various businesses in the central Ohio area● Map and create additional cable lines when needed or setup new offices with network capabilities● Audit security environments for PCI and HIPAA compliance

Perform level 2 and level 3 troubleshooting and maintenance for users on Windows, Macintosh, and Linux platformsProperly Escalate issues to level 3 when neededTroubleshoot network connectivity issuesAdministration and support for both Novell and Active DirectorySupport for Microsoft Office and Outlook 2016Primary manager of the VOIP server and IP phone administration for the universityPrimary contact and administrator for the institution’s Verizon Cell phone accountChief technician in imaging technologiesWindows server maintenanceOccasional measuring and monitoring of network trafficSupport for live-stream platforms Content creation in the form of video editing

Answered phones for IT call centerSupported users through ticket systemProvided technical support and repair to the OCU communityAssisted in campus-based upgrades in technology both onsite and remotely

Processed and sent out student transcripts from OCU to other institutions and employersProvided customer service by answering phones and assisting those who come into the officeTechnical service and installation of hardware for workstations

Technology support WebmasterYouth coordinatorMember of the Discipleship leadership team