Tabeth Mpofu Email & Phone Number

Bulawayo Province, Zimbabwe

Province exceptional customer service by greeting and seating customers with a friendly demeanor. Processed transactions accurately and efficiently using a cash register or point of sale(POS) system. Handled cash, credit and electronic payments, ensuring correct change and maintaining proper cash drawer levels. Provided exceptional customer service by greeting and assisting customers, answering inquiries and resolving any issues complaints.

Provided friendly and efficient service, resolving customer inquiries and complaints promptly, contributing to a 10% increase in customer satisfaction scores. Built strong relationships with customers by providing attentive and personalized service, resulting in a 20%increase in tips and positive reviews. Delivered exceptional customer service by efficiently preparing and serving high quality coffee and beverages, leading to a 25% increase in repeat customers of shifts and preparing sales reports with less discrepancies, resulting in a 90%accuracy rate. Processed customer transactions accurately and efficiently using a cash register or point of sale (POS) drawer levels.

Successfully led and motivated a diverse team of 15+ employees, providing comprehensive training programs, development opportunities, and maintaining high levels of staff morale and productivity. Proficient in budgeting, cost control, and financial reporting, contributing to a 15%increase in profitability while maintaining high standards of service and product quality. Provided exceptional customer service by greeting and assisting customers, answering inquiries and resolving any issues or complaints. Maintained a clean and organized checkout area, including stocking merchandise, arranging displays and monitoring inventory levels.

Bachelor Of Business Administration - Bba, Public Administration

High School Level Certificate, Hotel/Motel Administration/Management