I am a certified social compliance lead auditor (CSCA) with expertise in various standards & frameworks, such as SMETA, WRAP, amfori BSCI & COC audits. My mission is to protect & promote the rights and well- being of workers & to help businesses adopt a responsibile & sustainable approach. I assess & verify compliance with ethical guidelines & regulations. • Utilizing industry specific auditing techniques to evaluate Workplace conditions, Employee treatment & Environment practices. • Generating comprehensive audit reports with detailed findings, observations & recommendations for improvement. • Maintain accurate records of audit findings, ensuring confidentiality & data integrity. • Coordinate with operation team for audit schedules, travel arrangements & logistical requirements efficiently. • Stay updated om industry trends, regulatory changes & best practices in social compliance audits.

• Collaborate with the core group to develop & execute strategic business plans, operational goals, and performance metrics that drive productivity and ensure a high level of satisfaction (clients & suppliers).• Manage all activities including planning, development, implementation, and maintenance of projects.• Takes a lead role in communicating with clients, in matters of support, performance, reporting, billing, systems and complaints regarding Audits.• Revenue Compilation on Monthly Basis and Reporting to Business Head.• Minimize Client Suspension/Cancellation and to Improve Retention Rate.• Team Auditor for INDITEX, SMETA, WRAP, KOHL'S, TCCC, DG,WCA & other COC audits.*Auditing experience of Textile & Garment Industries, Sports Goods Industries, Packaging Industries, Footwear Industries (Socks & Shoes), Lather Garments across Pakistan.

• Planning, Scheduling & Co-ordinating with overseas offices of Intertek Group & International/Local clients regarding Social compliance , Technical, Security & Quality factory audits/Evaluation arrangements all over the Pakistan.• Provide quotation to the Stakeholders & Follow up payment flow timely.• Communicating, Clarifying & Complying with the applicable audit requirements to clients.• To verify all the deadlines and protocols are being followed within the team.• Revenue Compilation on Monthly Basis and Reporting to Business Head.• Minimize Client Suspension/Cancellation and to Improve Retention Rate.• To provide administrative support by implementing systems, procedures, and policies.• Communicate in a prompt, courteous & effective manner with internal and external customers in all circumstances including providing relevant information, answering questions & resolving issues.

• Headed daily activities of department and motivate team members to complete tasks in a timely manner.• Steered monthly meeting with the management to analyze performance, identify the loopholes, and implement strategies to ensure efficiency.• Consistently modeled positive approach and provided confident feedback to staff, managers and customers, delivering leadership across all levels and environments that value diversity.• Coordinated with the overseas labs to determine and resolve technical issues in a prompt manner.• Coordinated with client, technical, operations, and business development teams, international buyers, and suppliers to formulate proposal, resolve daily queries and assure high standards of customer satisfaction.• Promoted based on excellent performance to deliver top quality acquisition management through key planning, execution, and control; ensure customer focus while driving efficiency and reducing costs.

• Handle day to day queries and testing request received via email or call.• Ensure orders are entered and managed using the Group software system.• Manage all documents and client communication in folder.• Prepare regular job status report and communicate to Asst DM.• Manage timely trouble shooting and assist customers as necessary.• Exceed regular service level and provide extra-mile support.• At all times, comply with SGS Code of Integrity and Professional Conduct.

• Played a key role as a team member and facilitated various departments and Quality & Mechanizing team to improve performance. Performed physical testing and generated test reports in accordance to buyer protocol.• Successfully received fabric and product from the suppliers and interacted with client to test, collect, and deliver samples and generate inspections reports in to Textile Operating system.

• To Perform all Physical Testing according to AATCC/ASTM/ISO Standards

• To Perform all Physical Testing according to AATCC/ASTM/ISO Standards