Tabish Baig Email & Phone Number

Reston, Virginia

Responsible for providing administrative support for Linux based servers in an enterprise environment such monitoring, configuration, upgrading and maintenance. Diagnosing and troubleshooting software & hardware related issues including software/kernel patching. Deploying virtual machines via templates in VMware along with customizing configurations based on user requests. Setting up and configuring Puppet on virtual machines for centralized management.

Washington D.C.

Assisting with continuous integration/deployment and troubleshooting issues that arise within the pipeline. Utilizing Chef for infrastructure automation and creating cookbooks for software deployment. Creating and deploying Linux instances using AWS. Using Jenkins to automate tasks such as security updates. Utilizing Git for version control and making edits to the code repository and creating branches for testing new changes.

Reston, Va

Troubleshooting and providing support for Linux (CentOS/Redhat/Ubuntu) based servers while communicating directly with clients. Installing and configuring LAMP stack based servers along with installing and optimizing software/RPM's. Monitored and maintained system integrity using various monitoring/networking tools such as Nagios, tcpdump, MTR, and traceroute. Working knowledge of DNS, Apache, PHP & MySQL. Worked within a NOC in order to provide around the clock support for clients.

Washington D.C. Metro Area

Provided end-user support either directly or remotely. Troubleshoot and identified technical issues related to workstations, PC configuration, telecommunication equipment, software, VPN and LAN access. Troubleshoot PC hardware related issues and replacing new hardware. Assisted with Windows 7 deployment including data migration and software installation. Assisted with the setup of A/V equipment for organizational events. Implemented an OS imaging procedure by capturing a customized Windows 7 environment with software and drivers, while utilizing Sysprep. Usage of a tone generator to add CAT5 lines and analog lines.

Fairfax Station, Va

Assisted in increasing sales by 15% by implementing cost solutions, customer demand, and promotions. Addressed and resolved all issues or customer concerns with excellent professionalism and in timely manner. Performed biweekly and monthly walk-through with staff to ensure store was running safely and efficiently. Successfully trained all staff members on customer service, sales, promotions, and cleanliness. Generated purchase orders for Cost of Goods, repairs, and fuel. Installed, secured, and maintained a small network (LAN/WLAN). Upgraded software and hardware (Windows, printers, peripherals, and devices. Analyzed and removed malware and unwanted programs (Trojans, Browser Hijackers, etc)Performed backups and configured back office PC including POS systems.

Vienna, Va

Provided mail, distribution, copy, printing, and filing. Accurately communicated with client staff and DTI team members regarding commitments, deadlines, and other requests. Delivered on service commitments in an accurate and timely manner. Maintained daily high volume printing utilizing SHARP printers including assessing and troubleshooting problems related to the printers. Invested proper effort and QC approach to deliver highest quality work and service.